John Lynd Email & Phone Number

Albany, Ny, Us

Schaumburg, Il, Us

Industry experts in transportation, logistics, forwarding and warehousing, supported by our innovative technology platforms and integrations. SMALL ENOUGH TO CARE, BIG ENOUGH TO SCALE. We are your tried and trusted logistics partner - delivering award-winning ecommerce solutions, value-added freight forwarding, expedited shipping and specialist White Glove services through our unrivalled global hub network. As a customer-focused organization, we are ‘fast on our feet’ in delivering end-to-end solutions that meet our clients' exact requirements - so get in touch to find out how our hands-on approach to logistics can empower your business to scale across borders.Built on nearly 50 years of logistics expertise, we are your no-nonsense global end-to-end logistics partner, who pride ourselves on delivering sustainable client-first service, expert reliability and tech-driven shipping solutions that turn your supply chain into a competitive differentiator. Withover 150 offices in more than 60 countries, you can trust us to move at the speed of global commerce!

Kingston, New York, Us

* Spearhead and execute business development strategy to drive marketing, growth, and strategic development efforts while expanding company's reach, enhancing brand presence, and attracting new clients in the litigation support services field.* Create a sustainable business development framework by developing strategies to enhance revenue and client growth, prevent lost revenue, address client abandonment, and regain potential lost opportunities.* Manage and grow channel partnerships while customizing enhancements and expansion initiatives to suit the unique characteristics and growth potential of each channel lead* Analyze targeted markets and create specialized service area collateral and strategies for trade shows and email campaigns while refining online marketing efforts, including social mediaplatforms and website updates* Establish Key Performance Indicators (KPIs) to quantitatively assess and track diverse facets of sales performance, client retention, and lead generation, enabling data-driven decision-making and continuous improvement strategies.

Dallas, Texas, Us

Thryv (formerly NYNEX, Bell Atlantic, Verizon, Idearc, SuperMedia, & Dex) | Albany, NY Feb '86-May '22 Director Business Development/Software Consultant (July 2019-May 2022)Working with sales consultants/business owners and provided expertise and guidance to clients on effectively implementing and utilizing Thryv's software solutions to optimize their business processes, enhance efficiency, and drive sustainable growth for businesses.* Assessed the client's current processes and systems focusing on understanding the specific needs, challenges, and goals of the client, identified areas where Thryv's software can provide value, and provided clients with customized solutions.* Assisted clients in migrating data, addressed software-related issues, and analyzed the client s software usage and performance metrics to provide optimization recommendations to maximize the results of the software's utilization.* Established and maintained strong relationships with clients, gathered client feedback regarding usage, and collaborated with the development and product teams to relay customer insights to improve products and services.* Collaborated with internal cross-functional teams including design, content creation, and technical teams, to ensure that client projects are executed successfully and delivered within the expected timeframes.* Implemented strategic and tactical program changes to adapt to evolving market dynamics focused on achieving multiple objectives including stabilizing existing sales, enhancing overall sales figures, and exceeding sales goals

Dallas, Tx, Us

Consulted with business owners and provided expertise and guidance to clients on effectively implementing and utilizing Thryv's software solutions to optimize their business processes, enhance efficiency, and drive sustainable growth for businesses.* Assessed the client's current processes and systems focusing on understanding the specific needs, challenges, and goals of the client, identified areas where Thryv's software can provide value, and provided clients with customized solutions.* Assisted clients in migrating data, addressed software-related issues, and analyzed the client s software usage and performance metrics to provide optimization recommendations to maximize the results of the software's utilization.* Established and maintained strong relationships with clients, gathered client feedback regarding usage, and collaborated with the development and product teams to relay customer insights to improve products and services.* Collaborated with internal cross-functional teams including design, content creation, and technical teams, to ensure that client projects are executed successfully and delivered within the expected timeframes.* Implemented strategic and tactical program changes to adapt to evolving market dynamics focused on achieving multiple objectives including stabilizing existing sales, enhancing overall sales figures, and exceeding sales goals.

Dallas, Tx, Us

Transitioned to Premise Business Development role in a customer-facing environment consulting with existing and new business clients in the Upstate New York region to align the organizational objectives with effective advertising solutions.* Demonstrated strong prospecting skills through high-level cold calling to qualify and close new accounts and achieved extraordinary results in revenue generation while maintaining a positive net gain.* Recognized as an expert in the field and received the "Gold Medal Award" by SuperMedia's CEO for delivering consecutive positive back-to-back net gain results in the upstate New York region* Managed over $1M in annual revenue in 2010 through multi-book sales of print, direct mail, and online advertising while driving sales across various advertising mediums while consistently delivering positive results.* Presented SuperMedia Product Solutions to small and mid-size businesses and utilized Salesforce to manage client interactions, leads, and sales opportunities, ensuring efficient communication follow-up processes.

Dallas, Tx, Us

Promoted to Senior Marketing Management role to oversee media solutions while working with strategic teams, leading product development operations, managing communications, and facilitating Beta Pilot launches.* Collaborated with ad leaders to align products with needs, established PR protocols, cultivated leads through diverse channels, and contributed to Money Maker, Virtual Collateral House, CRM Web design, and testing.* Provided ongoing Sales & Marketing Training, launched brochures, and conducted market assessmentsAdditional experience with Thryv includes transitional roles throughout various mergers and acquisitions from 1986-2006 with NYNEX, Bell Atlantic, and Verizon serving as a Premise/Telephone Account Executive, Associate Director-NY Sales, Manager-Product Quality, Product Manager-E2E Special Assignment, and Direct Sales Manager spanning across the New York region.

Dallas, Tx, Us

Responsible for helping to achieve goals for a variety of products in upstate NY & Western MA markets. Broad range of marketing responsibilities include; print, B2B, B2C, internet, product, pricing, advertising and distribution. Helped drive tactical strategies & developed specific measured execution plans with the sales team and other functional areas. Key link between customer segments, the sales team and other functional groups across the company. Established strong partnership with the sales organization, as well as interacting effectively with all cross-functional groups. Formed productive relationships with all local stakeholders. Also;•Assess market conditions and formulate strategies and tactics that helped organization acheive results. •Served as a guide and catalyst for implementing change byanticipating market dynamics and recommended solutions. Responsible for ensuring effective communications to the field, advertisers and consumers. See next

Dallas, Tx, Us

Results oriented and accountabile for the bottom line. Duties include the following functions: •Determine company’s strengths and opportunities •Gather and analyze market intelligence, competitive information and advertiser/consumer research •Build consensus in support of specific action plans by means of business case analysis, teaming, influence and persuasion •Identify and anticipate customer needs •Develop successful marketing/sales plans •Promote strong relationships with sales teams by providing on-going product and program training and support to reach revenue targets •Demonstrate analytical and creative skills •Possess skills and experience with Microsoft Office (Word, Excel, PowerPoint) •Organize and drive strategies to accomplish short/long term goals •Demonstrate ability to work independently and build strong teams •Monitor progress and report results of each effort in collaboration with other departments

Dallas, Tx, Us

Basking Ridge, Nj, Us

Verizon Information Services – (Special Assignment) e2e Projects: PC Tablet, SSOS, CARAT, Lead Generation (Dominican Republic/Jamaica)

Basking Ridge, Nj, Us

Basking Ridge, Nj, Us

Original E2E (End-To-End) Specialized Core Team Member selected by senior executives to represent entire Sales Organization on 6 month assignment to improve & rebuild operational processes.

Basking Ridge, Nj, Us

Verizon Information Services – VERIZON Superpages.com – Westchester/Rockland, NY RegionDistrict Sales Manager Premise Specialty - “Mixed Units” including P1 & P2 Revenue Reps, CAA Premise and Telephone Reps, Traditional Reps & New Business Reps..

Basking Ridge, Nj, Us

Challenged to reduce lost revenues from customer billing adjustments, amounting to over $15.5M in 1999 from the NY market alone. Conceptualized, brought together and led Team of cross-functional process personnel goal of targeting key operational, sales, and production issues.>Team identified the top error categories and managed a concerted effort to generate process improvements based on a threefold methodology:>Five-Step Problem Solving Model for analysis of root cause, error accountability, quick fix potential, and long term process improvement. >NY Quality Steering Committee: chaired monthly meetings whereby impacted executive level process owners were convened to review operating results, reach a consensus for immediate decision making, and initiate the recommended remedies.>Pre and Post Campaign Close Process targeted at reaching quality/satisfaction goals and expediting improvements for the 12 largest revenue producing campaigns throughout the NY market.

Basking Ridge, Nj, Us

Special Projects:>Singlehandedly created first ever comprehensive Quality Testing Plan to thoroughly evaluate the new Bell Atlantic E-Spin product, a CD-ROM containing the Manhattan Yellow Pages. Prevented its premature release by conducting three comprehensive testing phases involving extensive research which identified significant weaknesses. Recommended further development of the product, now completely reworked and marketable.>Initiated and coordinated the development and implementation of the new “Campaign Score Card” utilized by process owners for complete evaluation of NY directory campaigns in progress. >Appointed to the seven member Circle of Excellence Committee to chair the Customer Fulfillment organization, with responsibility for screening honorees from over 350 nominees and final selection of 60 winners.Personal Achievements:>BELL ATLANTIC 1999 Circle of Excellence Award Honoree>VERIZON 2000 Circle of Excellence Award Nominee

Basking Ridge, Nj, Us

In 1998 surpassed revenue objectives by achieving 2.2% net gain average on four books versus (0.9%) on overall New York.>Originated, spearheaded, and motivated key cross-functional projects to win back customers and generate increased sales revenues in the Long Island and Westchester directory regions. Successful outcomes included:>Initiated competitive MLM/Yellow Book winback ($170K revenue, 49 new customers)>Resolved Nassau OBC channel sale/customer dispute ($88K revenue)>Implemented Competitive Advisory Board (CAB) in Long Island>Implemented Telco Regrade Tactical Program>Created Template for presenting final NY directory sales campaign results to Bell Atlantic and R.H. Donnelley management in a concise and accurate format. Analyzed results, generated recommendations for future campaigns, and ensured their implementation. This template was well received and required to be used by all peer channel managers

Grew customer base and directory revenue to $85 million through 42 directory campaigns within the Central and Eastern regions, ensuring that the sales vendor/RHD organization adhered to the Directory Sales Agreement with NYNEX. >Played a key role in rescoping the competitive Hudson Valley, NY market by implementing strategy to merge four different directories to create the Dutchess County Plus directory. As a result, brought previously flat revenue above growth standards to exceed net gain commitments.Personal Achievements:Achieved NYNEX Chairman's Club Winner for Channel Management in 1994.

Bachelor Of Arts, Business Administration - Minor Marketing

Associate In Arts, Business Administration

High School Diploma