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John Macdaniel Email & Phone Number
Vice President, Global Service Delivery, Digital Experiences
at
C3i Solutions
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Vice President, Global Service Delivery, Digital Experiences
Location
Horsham, Pennsylvania, United States
Who is John Macdaniel? Overview
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Quick answer
John Macdaniel is listed as Vice President, Global Service Delivery, Digital Experiences at C3i Solutions, based in Horsham, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for John Macdaniel.
John Macdaniel previously worked as Sr. Director VOC/Digital Services at C3I Solutions and Sr. Director, Digital & Voice of the Customer at Telerx. John Macdaniel holds Ba, English, Communication And Media Studies from Niagara University.
Company email context
Email format at C3i Solutions
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C3i Solutions
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Profile bio
About John Macdaniel
Specialties: Digital Consumer Interaction, Social Media Customer Care, Social Media listening and engagement/interaction services, Offshore Operations/Management, Leadership, Customer Experience initiatives, Contact Center Monitoring Programs, Customer Service, Training, Contact Center Operations, Contact Handling Efficiency Analysis
Current workplace
John Macdaniel's current company
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6 roles · 30 years
John Macdaniel work experience
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Vice President, Global Service Delivery, Digital Experiences
CurrentResponsibilities includes oversight of global new product service introduction, maintenance of social media and other digital services and global project management.
Jan 2018 - Present
Sr. Director Voc/Digital Services
Responsible for Social Media Monitoring and Social Customer Care services. In addition oversee Customer Satisfaction survey services, Consumer Chat and MMS Services and support for Analytics and Reporting services.
Jun 2017 - Jan 2018
Sr. Director, Digital & Voice Of The Customer
Responsible for Social Media business solutions and other voice of the customer initiatives.Includes strategic direction of services, sales, client services and deployment of services.
2009 - Jun 2017
Director, Customer Experience
Responsible for Survey services, voice of the customer initiatives and oversight of internal 3rd party quality monitoring strategy.
2007 - 2009
~2 yrs
Director, Operations/Quality & Training
Responsible for leading training team and assessing organizational needs along with training design, development and execution. Other positions include Call Floor operational responsibilities and managing a workforce of 200+ agents.
1997 - 2006
~9 yrs
1 education record
John Macdaniel education
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Niagara University
FAQ
Frequently asked questions about John Macdaniel
Quick answers generated from the profile data available on this page.
What company does John Macdaniel work for?
John Macdaniel works for C3i Solutions.
What is John Macdaniel's role at C3i Solutions?
John Macdaniel is listed as Vice President, Global Service Delivery, Digital Experiences at C3i Solutions.
Where is John Macdaniel based?
John Macdaniel is based in Horsham, Pennsylvania, United States while working with C3i Solutions.
What companies has John Macdaniel worked for?
John Macdaniel has worked for C3I Solutions and Telerx.
How can I contact John Macdaniel?
You can use AeroLeads to view verified contact signals for John Macdaniel at C3i Solutions, including work email, phone, and LinkedIn data when available.
What schools did John Macdaniel attend?
John Macdaniel holds Ba, English, Communication And Media Studies from Niagara University.
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