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Accomplished, adaptable and delivery focussed Programme & Portfolio Director with a progressive career specialising in delivering highly complex technology transformations on behalf of global financial services and telecoms clients. Recognised for a consistent track record in achieving significant results. Demonstrates a delivery focussed skill set encompassing technology and business transformation, stakeholder management, strategy planning, global team leadership, programme and portfolio governance, control and assurance, and budget management.
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Head Of Finance Systems - I.TPaysafe Group Jun 2021 - PresentLondon, London, Gb -
Senior Portfolio Programme ManagerPaysafe Group Aug 2015 - Jun 2021London, London, GbIn my capacity as Senior Portfolio Programme Manager, I am responsible for managing the finance systems portfolio roadmap and corresponding IT architecture. I provide trusted leadership, mentoring and support to a team of suppliers, PMs, BAs, Test Team, Solution Architects and Functional Consultants across the Finance IT Landscape, supporting Accounting, Treasury, Tax, Group Consolidation, Reporting and FP&A teams. -
Programme ManagerSkrill Limited Mar 2015 - Aug 2015During this period, I was a key member of the Programme Management team with ownership for leading and coordinating the delivery of multiple business-critical, cross-functional initiatives. -
Programme DirectorMi-Pay Sep 2012 - Nov 2014As Programme and PMO Director, I oversaw the end to end project, programme and portfolio delivery contributing to over £35m in revenue with ownership for leading a PMO department and an offshore development and test centre. I used agile methodologies to deliver integrated indemnified and non-indemnified top-up and bill payment digital solutions via web, IVR, SMS and Mobile, to leading global Tier 1 UK, Middle and Far East Network Operators and MVNOs using a variety of payment methods (Card Not Present, UK DD, SEPA, eNets and PayPal), fraud prevention and acquirers. In addition, I spearheaded a regulatory change programme and delivered a major infrastructure change to migrate Position Realtime 4.3sp1 to Realtime 5.4, Office 4.2 and 4.3 (EFT Payment Switch, ISO 8583). Most notably, I was instrumental in transforming and streamlining the test department through utilising automation tools and offshoring capabilities with a focus on integration, business acceptance and regression testing. I also led the successful development of a key portfolio encompassing two programmes of work for O2 and H3G to provide a fully mobile optimised payment and wallet card vault (tokenisation) proposition, and oversaw a Data Centre migration for a UAE Network Operator involving the migration of hosed services from the UK data centre to the client’s data centre in Dubai.
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Programme ManagerMi-Pay Sep 2009 - Sep 2012The primary remit of my role was to design and deliver a portfolio of programmes with ownership for managing supplier delivery and managing deliverables through defined assurance standards. I provided leadership to a team of 5 Project Managers and 3 Design Architects across three sites, and managed the delivery of integrated web, mobile and IVR top-up solutions to Singaporean, UK and German network operators. In addition, I spearheaded the migration of services to Chase Paymentech and managed the rollout of a project portfolio SaaS system (Keyed-In) to manage PMO, project delivery, reporting and stakeholder management. I also oversaw the development of a mobile application and backend supporting services / stored value accounts for a mobile P2P remittance implementation for Eartholeum Networks.
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Owner, DirectorProjectmatics Ltd Jun 2007 - Jul 2010Interim/Contract Programme, Project and Test Management services.Contracts include: -• Mi-Pay Ltd, Programme Test Manager (Aug 2008 – July 2009)• Mi-Pay Ltd, Technical Project Manager (March 2009 – July 2009) • Orange/TCL Ltd, Project Test Manager (Dec 2007 – April 2008)• Vodafone/Hewlett-Packard Consulting and Integration (June 2007 – Dec 2007)• Tiger Telematics Inc, Programme Manager (July 2004 – February 2006)
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Senior Consultant / Test Programme ManagerVodafone Apr 2006 - Jun 2007London, GbProvided Test Programme Management consultancy services for Vodafone UK IT IS. -
Technical Consultant - Programme ManagerGizmondo Europe Jul 2004 - Feb 2006
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Project ManagerTracker Network Ltd Feb 2002 - Jul 2004Darrenwood, Gauteng, Za -
Technical Project ManagerSkynet Telematics Inc. Oct 2000 - Feb 2002
John Mack Skills
John Mack Education Details
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University Of SurreyApplied Psycholoy (Specialising In Human/Computer Interaction) -
University Of BradfordSocial Psychology
Frequently Asked Questions about John Mack
What company does John Mack work for?
John Mack works for Paysafe Group
What is John Mack's role at the current company?
John Mack's current role is Portfolio and Programme Director.
What is John Mack's email address?
John Mack's email address is jo****@****ics.com
What schools did John Mack attend?
John Mack attended University Of Surrey, University Of Bradford.
What skills is John Mack known for?
John Mack has skills like Telecommunications, Project Management, Project Delivery, Testing, Integration, Software Project Management, Agile Methodologies, Program Management, Mobile Devices, Team Leadership, Management, Product Management.
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