John Mack

John Mack Email and Phone Number

Portfolio and Programme Director @ Paysafe Group
John Mack's Location
United Kingdom, United Kingdom
John Mack's Contact Details

John Mack personal email

n/a
About John Mack

Accomplished, adaptable and delivery focussed Programme & Portfolio Director with a progressive career specialising in delivering highly complex technology transformations on behalf of global financial services and telecoms clients. Recognised for a consistent track record in achieving significant results. Demonstrates a delivery focussed skill set encompassing technology and business transformation, stakeholder management, strategy planning, global team leadership, programme and portfolio governance, control and assurance, and budget management.

John Mack's Current Company Details
Paysafe Group

Paysafe Group

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Portfolio and Programme Director
John Mack Work Experience Details
  • Paysafe Group
    Head Of Finance Systems - I.T
    Paysafe Group Jun 2021 - Present
    London, London, Gb
  • Paysafe Group
    Senior Portfolio Programme Manager
    Paysafe Group Aug 2015 - Jun 2021
    London, London, Gb
    In my capacity as Senior Portfolio Programme Manager, I am responsible for managing the finance systems portfolio roadmap and corresponding IT architecture. I provide trusted leadership, mentoring and support to a team of suppliers, PMs, BAs, Test Team, Solution Architects and Functional Consultants across the Finance IT Landscape, supporting Accounting, Treasury, Tax, Group Consolidation, Reporting and FP&A teams.
  • Skrill Limited
    Programme Manager
    Skrill Limited Mar 2015 - Aug 2015
    During this period, I was a key member of the Programme Management team with ownership for leading and coordinating the delivery of multiple business-critical, cross-functional initiatives.
  • Mi-Pay
    Programme Director
    Mi-Pay Sep 2012 - Nov 2014
    As Programme and PMO Director, I oversaw the end to end project, programme and portfolio delivery contributing to over £35m in revenue with ownership for leading a PMO department and an offshore development and test centre. I used agile methodologies to deliver integrated indemnified and non-indemnified top-up and bill payment digital solutions via web, IVR, SMS and Mobile, to leading global Tier 1 UK, Middle and Far East Network Operators and MVNOs using a variety of payment methods (Card Not Present, UK DD, SEPA, eNets and PayPal), fraud prevention and acquirers. In addition, I spearheaded a regulatory change programme and delivered a major infrastructure change to migrate Position Realtime 4.3sp1 to Realtime 5.4, Office 4.2 and 4.3 (EFT Payment Switch, ISO 8583). Most notably, I was instrumental in transforming and streamlining the test department through utilising automation tools and offshoring capabilities with a focus on integration, business acceptance and regression testing. I also led the successful development of a key portfolio encompassing two programmes of work for O2 and H3G to provide a fully mobile optimised payment and wallet card vault (tokenisation) proposition, and oversaw a Data Centre migration for a UAE Network Operator involving the migration of hosed services from the UK data centre to the client’s data centre in Dubai.
  • Mi-Pay
    Programme Manager
    Mi-Pay Sep 2009 - Sep 2012
    The primary remit of my role was to design and deliver a portfolio of programmes with ownership for managing supplier delivery and managing deliverables through defined assurance standards. I provided leadership to a team of 5 Project Managers and 3 Design Architects across three sites, and managed the delivery of integrated web, mobile and IVR top-up solutions to Singaporean, UK and German network operators. In addition, I spearheaded the migration of services to Chase Paymentech and managed the rollout of a project portfolio SaaS system (Keyed-In) to manage PMO, project delivery, reporting and stakeholder management. I also oversaw the development of a mobile application and backend supporting services / stored value accounts for a mobile P2P remittance implementation for Eartholeum Networks.
  • Projectmatics Ltd
    Owner, Director
    Projectmatics Ltd Jun 2007 - Jul 2010
    Interim/Contract Programme, Project and Test Management services.Contracts include: -• Mi-Pay Ltd, Programme Test Manager (Aug 2008 – July 2009)• Mi-Pay Ltd, Technical Project Manager (March 2009 – July 2009) • Orange/TCL Ltd, Project Test Manager (Dec 2007 – April 2008)• Vodafone/Hewlett-Packard Consulting and Integration (June 2007 – Dec 2007)• Tiger Telematics Inc, Programme Manager (July 2004 – February 2006)
  • Vodafone
    Senior Consultant / Test Programme Manager
    Vodafone Apr 2006 - Jun 2007
    London, Gb
    Provided Test Programme Management consultancy services for Vodafone UK IT IS.
  • Gizmondo Europe
    Technical Consultant - Programme Manager
    Gizmondo Europe Jul 2004 - Feb 2006
  • Tracker Network Ltd
    Project Manager
    Tracker Network Ltd Feb 2002 - Jul 2004
    Darrenwood, Gauteng, Za
  • Skynet Telematics Inc.
    Technical Project Manager
    Skynet Telematics Inc. Oct 2000 - Feb 2002

John Mack Skills

Telecommunications Project Management Project Delivery Testing Integration Software Project Management Agile Methodologies Program Management Mobile Devices Team Leadership Management Product Management Strategy Change Management Programme Governance Programme Directors Business Analysis Requirements Analysis Programme Delivery E Commerce Mobile Payments P&l Management Telematics Offshore Management Supplier Management Agile And Waterfall Methodologies Project Portfolio Management Payments Electronic Funds Transfer Project Planning Payment Systems Programme Management Portfolio Management Financial Service Product Design Product Development Digital Transformation Offshore Software Development Systems Implementation Technology Transformation Project Governance Best Practice Programme Lifecycle Budget Management Project Turnaround And Rescue Global People Management Outsourcing Stakeholder Management Supplier Engagement Client Management

John Mack Education Details

  • University Of Surrey
    University Of Surrey
    Applied Psycholoy (Specialising In Human/Computer Interaction)
  • University Of Bradford
    University Of Bradford
    Social Psychology

Frequently Asked Questions about John Mack

What company does John Mack work for?

John Mack works for Paysafe Group

What is John Mack's role at the current company?

John Mack's current role is Portfolio and Programme Director.

What is John Mack's email address?

John Mack's email address is jo****@****ics.com

What schools did John Mack attend?

John Mack attended University Of Surrey, University Of Bradford.

What skills is John Mack known for?

John Mack has skills like Telecommunications, Project Management, Project Delivery, Testing, Integration, Software Project Management, Agile Methodologies, Program Management, Mobile Devices, Team Leadership, Management, Product Management.

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