John Macvicar Email & Phone Number

Taunton, Massachusetts, United States

Primary responsibility for supervising and supporting internal day-to-day operations of the Thermoforming Field Service Personnel, Technical support, and the Taunton, MA Mechanical Shop Op related to all Thermoforming Machines (setup, rebuilds, testing, prototypes, factor acceptance tests, etc.).

Franklin Ma

Woonsocket RI

• Report directly to the President
• Manage 12 direct reports: 5 Controls Engineers, 4 Field Service Technicians and 3 Customer Support Project Managers
• Implemented a successful process for tracking and responding to Field Service requests
• Created a warranty process resulting in a 20% improvement in closing cases within the 30 day company goal
• Reduced Controls Engineers travel by utilizing remote connections and the training of Field Service Technicians.
• Responsible for Project Engineers who work closely with customer's from the PO to successful commissioning and final payment.

• Managed 5 Controls Engineers
• Project material budgets ranged from $5K to $400K for large BIAX Orientation Lines
• Implemented UL 508A standards and converted Parkinson to a UL panel shop
• Upgraded the CAD system to AutoCAD Electrical resulting in time savings and improved quality
• Trained and implemented SCADA Systems to be engineered in house saving expensivesub-contracting

• My responsibilities were on the integrator side of the business.
• I regularly interfaced with customer
• I took projects from concept to design through field start-up and acceptance.
• I handled a wide range of projects from Thermo-Formers, Textile Washing process and Material handling for advanced conveyor systems found in warehouse distribution.

• Project responsibility for electrical designs. Designs included PLC, HMI and Drive systems.
• Performed in all phases of the projects
• Mentored younger engineers by bringing them up to speed on machine operations and procedures
• Worked closely with the in house panel shop overseeing the manufacturing of projects
• Performed in house testing and customers FAT and performed the field startup and acceptance
• Member of the implementation team for the Lean Manufacturing improvement efforts

Attleboro, MA

• One five members of the management team that had full responsibility for the management andoperation of the department.
• My primary responsibility was equipment automation and reliability improvements, including production efficiency.
• I was involved in the departments ISO certification documenting operating procedures.
• I was the TPM (Total Productive Maintenance) Team Leader. TPM was accompany wide initiative to improve equipment efficiency.

60 Bay St. Laconia NH

Hampton NH

Ms, Manufacturing Engineering

Bachelor In Electrical Engineering Technology, Electrical Engineering

Associate Electrical Engineering, Associate Electrical Engineering