John Maku Email & Phone Number

Chicago, Il, Us

Lincolnwood, Illinois, United States

• Facilitated valuable qualitative research and focus group testing for various end clients (Amazon, Uber, Citibank, Discover, etc.) by contacting and recruiting respondents within client and demographic specifications. Created surveys on SurveyMonkey using built-in programming logic and filters to find ideal participants that best fit the project’s needs.• Navigated company database of over 350,000 unique profiles and powered by Focus Pocus software. Assisted in growing the national database by creating accounts for new local and national users in order to increase the value and variety of focus group research.• Succeeded in adapting to specific project and client requests under tight deadlines. Coordinated with teammates and respondents using Microsoft Outlook, ensuring respondents were prepared to provide engaging and useful insight.

Greater Chicago Area

• Collaborated with teammates on the 2018 Midterm Local Election research project, an effort to collect school district superintendent term information across the nation to better inform the company who was up for re-election. Achieved this by contacting school superintendents and business clerks directly or conducting research on school district websites.• Organized superintendent term information for the states of Montana and Nebraska into categorized Excel spreadsheets. Coordinated with team members on the project using Slack.

Lincolnwood, Il

• Worked the sales floor, assisted in recovery of store merchandise.• Provided excellent customer service in a busy work environment.• Demonstrated proficiency in POS systems.

Chicago, Il

• Edited and reformatted company blog posts ensuring accurate and engaging content. Assisted with SEO to increase blog outreach and awareness.• Created original content about film and media using WordPress. Researched and brainstormed new ideas and films for future blog posts.