John Mancuso Email & Phone Number

Ashburn, Va, Us

Senior-most technology position for a national association for Recreation and Parks agencies and employees. Responsible for all technology concerns of the organization, including strategic planning, technology integration, membership system/data, Cloud applications and resources, collaboration/voice/data infrastructure, security and budget. • Migrated organization to new Managed Service Provider, as well as new UCaaS system within 3 months.• Migrated collaboration/storage solution from failing system to MSTeams.• Utilized cloud-based technologies to further enable "remote" resource access, minimizing reliance on physical HQ facility.• Implemented needed security applications/processes & end-user training to improve organization's security positioning.• Led internal and consultant review of AMS to evaluate next AMS database system of record.

Washington, Dc, Us

Senior-most technology position for US trade association representing the companies and employees involved in the Clean Power industry. Responsible for all technology concerns of the organization, including strategic planning, Database/Application Development, Association Management System (AMS/CMS), Cloud applications and resources, voice/data infrastructure (UC), security and budget. • Managed and co-planned successful migrations for CRM & CMS in 2018 to Kentico, MS-Dynamics platform.• Planned and implemented file storage/UC migration to Teams in 2020. • Planned and implemented full Unified Communications migration in 2019. • Planned and staffed custom development team for organization, as well as Azure development environment. • Planned and implemented new Community/Intranet system for member outreach and communication. • Managed additional development projects for custom membership data applications.

Washington, Dc, Us

VP of Information Technology for association with over 18,000 individual members and 63 corporate members. Responsible for all technology concerns of the organization, including strategic planning, Enterprise Database Management System (AMS), Cloud applications and resources, voice/data infrastructure, security and budget. Member of Leadership Team. • Managed successful migrations for global Cloud data and VOIP Phone/Call Center projects.• Managed successful migrations for AMS, CMS and LMS during 2015 and 2016.• Daily Global data exchange managed with numerous members and partners, sourced from company AMS.• Special recognition for successful delivery of inherited stagnant project involving major database system conversion.• Review and reduction of costs while increasing resource availability and quality.

Senior-most IT position for nonprofit organization that represents leading public and private ocean research education institutions. Responsible for the strategic and financial planning, direction, development and implementation of corporate technology. Served as member of organization’s Leadership Team. Advised on collaborative program projects between members and partners.Drastic reduction in funding reduced staff by 60% in 2014.Select Achievements:• Cloud migration implemented for Email and File Shares to improve access and Disaster Recovery position.• Developed and led technology efforts to merge two operationally separate organizations. • Managed or coordinated implementation of various HR, Financial, and electronic workflow applications.• Developed/implemented Corporate Intranet/Extranet (Sharepoint), for partners and staff.• Identified and managed new VOIP and CISCO wireless network upgrade/expansion to multiple floors. • Identified and implemented new corporate video/audio conferencing system for staff and external partners.

Us

Senior-most IT position for a multi-regional property management firm headquartered in Alexandria, Va. with regional offices located in both Chicago, IL and Ocean City, MD. Served as a member of Executive Committee charged with developing the strategic direction of the organization. Additionally accepted leadership appointment for non-IT departments including Customer Call Center and Resale Documents Department (P&L). L&N was acquired by national company, ASSOCIA in 2009. Select Achievements:• Restructured IT personnel positions to improve effectiveness and responsiveness• Identified and migrated to new vendor for Resale Document department, thus increasing profitability, efficiency and responsiveness.• After first year, assumed leadership responsibility for 3 previously underperforming non-IT departments including Customer Call Center and Document Resale• Integrated 3 remote Regional Offices into Headquarters Wide Area Network (WAN)• Directed the redevelopment of Corporate Website and Intranet

Alexandria, Va, Us

Senior-most IT position, responsible for the development, implementation, and availability of Information Technology concerns including Web/Programming Services.Recruited for CIO position at L&N.Select Achievements:• Member of the Executive Management team, charged with identifying and enabling strategies and initiatives. Earned Recognition bonus after 3 months for exemplary results and performance.• Restructured the Information Technology department to incorporate two previously distinct operating groups – IT and Web Services - included staff of engineers, programmers and technicians.• Led major corporate and annual meeting website redevelopment projects in 2005 and 2006.• Upgrade of Network Infrastructure, improving internal and external access to hosted resources.• Improved development, use and maintenance of corporate AMS (CRM for associations).

Arlington, Virginia, Us

Senior-most IT position for a wireless technology industry association, which provided membership services to companies worldwide and frequency services to the FCC. Responsible for all network operations, application development, web site development and hosting, budgeting.Loss of core membership led to downsizing in 2002.Select Achievements:• Member of Operations Group management team, encompassing three departments and a charitable foundation. Also member of Business Development team, identifying new opportunities and reviewing current products\services.• Designed and completed a strategic repositioning of IT department within the organization, significant cost reductions, departmental reorganization, and 100% success in monetary “project incentive program” in 2001.

Network Manager\Engineer for 800+ node Novell\NT hybrid network, with two branch offices in London and Wash, D.C. Management responsibilities included the research, planning, purchase and implementation of new technology to further the business goals of the company. Staff included Network Administrators.Select Achievements:• As Engineer, performed a significant expansion to more than 30 database, web, e-mail, and application servers, as well as related infrastructure equipment.• Managed the installation of rooftop infrared point-to-point WAN line (remote office in NW DC) and 256K frame relay connections (London, UK)• Performed enterprise e-mail conversion, routing infrastructure upgrades, Citrix implementation and Optical Storage document management system.