John Mancuso Email & Phone Number

Ashburn, VA, US

• Senior-most technology position for a national association for Recreation and Parks agencies and employees. Responsible for all technology concerns of the organization, including strategic planning, technology.
• Migrated organization to new Managed Service Provider, as well as new UCaaS system within 3 months.
• Migrated collaboration/storage solution from failing system to MSTeams.
• Utilized cloud-based technologies to further enable "remote" resource access, minimizing reliance on physical HQ facility.
• Implemented needed security applications/processes & end-user training to improve organization's security positioning.
• Led internal and consultant review of AMS to evaluate next AMS database system of record.

Washington, DC, US

• Senior-most technology position for US trade association representing the companies and employees involved in the Clean Power industry. Responsible for all technology concerns of the organization, including strategic.
• Managed and co-planned successful migrations for CRM & CMS in 2018 to Kentico, MS-Dynamics platform.
• Planned and implemented file storage/UC migration to Teams in 2020.
• Planned and implemented full Unified Communications migration in 2019.
• Planned and staffed custom development team for organization, as well as Azure development environment.
• Planned and implemented new Community/Intranet system for member outreach and communication.

Washington, DC, US

• VP of Information Technology for association with over 18,000 individual members and 63 corporate members. Responsible for all technology concerns of the organization, including strategic planning, Enterprise Database.
• Managed successful migrations for global Cloud data and VOIP Phone/Call Center projects.
• Managed successful migrations for AMS, CMS and LMS during 2015 and 2016.
• Daily Global data exchange managed with numerous members and partners, sourced from company AMS.
• Special recognition for successful delivery of inherited stagnant project involving major database system conversion.
• Review and reduction of costs while increasing resource availability and quality.

• Senior-most IT position for nonprofit organization that represents leading public and private ocean research education institutions. Responsible for the strategic and financial planning, direction, development and.
• Cloud migration implemented for Email and File Shares to improve access and Disaster Recovery position.
• Developed and led technology efforts to merge two operationally separate organizations.
• Managed or coordinated implementation of various HR, Financial, and electronic workflow applications.
• Developed/implemented Corporate Intranet/Extranet (Sharepoint), for partners and staff.
• Identified and managed new VOIP and CISCO wireless network upgrade/expansion to multiple floors.

US

• Senior-most IT position for a multi-regional property management firm headquartered in Alexandria, Va. with regional offices located in both Chicago, IL and Ocean City, MD. Served as a member of Executive Committee.
• Restructured IT personnel positions to improve effectiveness and responsiveness
• Identified and migrated to new vendor for Resale Document department, thus increasing profitability, efficiency and responsiveness.
• After first year, assumed leadership responsibility for 3 previously underperforming non-IT departments including Customer Call Center and Document Resale
• Integrated 3 remote Regional Offices into Headquarters Wide Area Network (WAN)
• Directed the redevelopment of Corporate Website and Intranet

Alexandria, VA, US

• Senior-most IT position, responsible for the development, implementation, and availability of Information Technology concerns including Web/Programming Services.Recruited for CIO position at L&N.Select Achievements:
• Member of the Executive Management team, charged with identifying and enabling strategies and initiatives. Earned Recognition bonus after 3 months for exemplary results and performance.
• Restructured the Information Technology department to incorporate two previously distinct operating groups – IT and Web Services - included staff of engineers, programmers and technicians.
• Led major corporate and annual meeting website redevelopment projects in 2005 and 2006.
• Upgrade of Network Infrastructure, improving internal and external access to hosted resources.
• Improved development, use and maintenance of corporate AMS (CRM for associations).

Arlington, Virginia, US

• Senior-most IT position for a wireless technology industry association, which provided membership services to companies worldwide and frequency services to the FCC. Responsible for all network operations, application.
• Member of Operations Group management team, encompassing three departments and a charitable foundation. Also member of Business Development team, identifying new opportunities and reviewing current products\services.
• Designed and completed a strategic repositioning of IT department within the organization, significant cost reductions, departmental reorganization, and 100% success in monetary “project incentive program” in 2001.

• Network Manager\Engineer for 800+ node Novell\NT hybrid network, with two branch offices in London and Wash, D.C. Management responsibilities included the research, planning, purchase and implementation of new.
• As Engineer, performed a significant expansion to more than 30 database, web, e-mail, and application servers, as well as related infrastructure equipment.
• Managed the installation of rooftop infrared point-to-point WAN line (remote office in NW DC) and 256K frame relay connections (London, UK)
• Performed enterprise e-mail conversion, routing infrastructure upgrades, Citrix implementation and Optical Storage document management system.