Established and integrated a Human Resources department of one to support over 70 District employees. Primarily responsible for performing activities related to recruitment and on-boarding, classification, compensation, employee relations, performance management, training and development, and benefits administration.Reviewed, edited, and rewrote job descriptions for over 50 job classifications in the organization.Consolidated and reorganized HR job functions from multiple departments. Absorbed additional job duties to assist with safety and compliance tasks for worker's compensation, disability, and Class-A Drivers.Drove transitional change by recruiting, hiring, and onboarding over 25 new employees during a phase of multiple retirements, promotions, and inter-departmental transfers.Consistently processed the administration of benefits to employees; administered annual open enrollment; assisted in resolving employee questions and problems regarding insurance plans including the Retiree's health benefits; communicated with carriers and brokers; prepared related analysis and reports.Successfully conducted multiple investigations of employee complaints; researched and developed data and analyses regarding employee relations issues and cases.

Oversees all the organization’s HR functions including compensation and benefits management, employee training and development, full-cycle recruitment, HR policy and procedure maintenance, employee relations and leadership guidance, and reporting/compliance activities.•Led a team through a significant rewrite of the employee handbook, including updates to the harassment and FMLA polices, and presented the new edition for approval from board of directors and subsequent roll-out to employees.•Created and implemented an employee discipline policy, including an overhaul of the employee review process, to effectively coach employee behavior and promote employee development. •Deftly resolved multiple employee relations issues between supervisors and staff involving disciplinary action, time-off and leave of absence, terminations and unemployment.

Primary point-of-contact for 450+ employees in matters pertaining to onboarding, employee relations, professional and leadership development, benefits coordination, payroll, licenses and certifications, and employee reviews.•Overhauled the employee recruitment and onboarding process, utilizing ATS and HRIS software, including streamlining the new hire orientation presentation and updating the required forms to be efficient and compliant while effectively communicating company values and culture. Implemented the changes while onboarding over 140 employees.•Managed 90-day and annual reviews for over 450 employees, using dedicated HRM software to create and update review forms, communicate with employees and supervisors, and schedule review meetings. •Served as the liaison between employees and insurance firm. Presented employees with plan options, answered questions, and reviewed and paid monthly insurance invoices.

Excelled in a demanding, multifaceted role that provided leadership development, employee management, and project management experience, and cultivated excitement around being a brand ambassador while serving employees.• Personally trained and managed staff of over 40 seasonal employees in administrative skills and special event coordination.• Single-handedly instituted and developed protocol and training materials for all aspects of Box Office management, including online ticketing, customer service, brand management, and more.• Served as brand ambassador while recruiting for the music and theatre departments, including overseeing and hands-on execution of special events, career fairs, and interviewing.• Proactively managed complex facility schedule across multiple calendars; coordinating event logistics for 30+ events per year.• Cultivated business social media accounts, organically increasing followers by 300% over two years.