John Marshall Email & Phone Number

I am an award-winning & accomplished marketing & sales professional, with 30 years of sales, marketing & customer strategy experience, 20 years of which have been at General Manager, Chief Marketing Officer, Sales Director & Executive Team level. I have led successful strategic global marketing & sales programs for diverse businesses, including large corporations, medium-sized enterprises, & innovative start-ups. My successes are highlighted by the consistent growth in revenue through revitalised brand propositions, targeted customer engagement, enhanced sales conversion, optimised omnichannel selling ecosystems, & effective customer relationship management.Key Skills:● Leadership: Senior leader with a strong focus on commercial outcomes able to inspire & lead high-performance and highly engaged (HPHE) teams.● Strategic Vision: Demonstrated ability to develop & implement innovative marketing strategies that align with business objectives & drive revenue growth.● Customer-Centric Approach: Genuine focus on customer needs & behaviours, underpinned by human behavioural science, ensuring relevance, impact & deep connection at every touchpoint.● Omnichannel Expertise: Skilled in designing & managing integrated, omni-channel customer engagement strategies to enhance brand visibility, customer engagement & integrated customer experience across platforms.● Digital Marketing Capabilities: Strong digital marketing skills, including expertise in building efficient digital communication & eCommerce ecosystems, leveraging digital channels for brand promotion, purchase journey optimisation, sales conversion & customer retention.● Insight Driven Problem Solving: Combining performance data, customer profiling & future-trend insights, with AI/data enrichment tools to identify value and efficiency unlocks.● Stakeholder Relationships: Exceptional skills in building & nurturing influential relationships with internal & external stakeholders.● Drive & Determination: High level of personal drive, determination, & passion for achieving impactful results.My approach is grounded in the belief that successful marketing is not just about delivering a message; it's about creating deeply meaningful customer connections, disrupting the norm, and ensuring that the customer promise is genuine, impactful and enduring. Outside of work, I am committed to charitable activities and have undertaken cycling journeys to raise funds for important causes such as cancer research and Starlight Australia. I am always keen to connect with like-minded professionals.

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  Exeter University

  Economics