Experience Boost is a dynamic consulting partner that specializes in revolutionizing leadership and management training through innovative, play-based methodologies. Our unique approach leverages the psychology of play to create high-performing teams and develop exceptional leaders. By incorporating elements of gamification, role-playing, and interactive simulations, we create memorable experiences that lead to lasting behavioral changes and improved team dynamics.

- Conceptualized and launched the 'LEAD' program, Activision's accelerated leadership development program for 40+ senior leaders, driving talent growth and fostering a culture of continuous learning within the organization. Delivered ILT/VILT training sessions, Hogan assessments and created comprehensive financial case study alongside finance SMEs.- Developed and implemented "QAPEx" (Quality Assurance Practical Experience Labs), a new manager training program designed specifically for QA leaders. Learning objectives were meticulously crafted to include a clear condition, standard, and behavior statements, aligning with Kirkpatrick's Training Evaluation Model and the Learning-Transfer Evaluation Model (LTEM) to measure the program's impact on performance and organizational outcomes. This approach has significantly enhanced the managerial competencies of 100+ leaders and operational efficiency of 20+ QA teams.-Lead multiple ERGs including HR's professional development committee and served as location lead for ABK's Veterans Network.

•Design effective and engaging learning and performance solutions leveraging learning science and instructional design principles (ADDIE, SAM, Action Map).•Implement and manage course content and perform user administration within learning management systems for 1,300+ users.•Collaborate with project stakeholders to determine scope. Work with SMEs to create learning objectives, standards, conditions and behaviors. •Measure behavioral learning effectiveness by attaching learning directives to sales KPIs and utilization of Kirkpatrick's model.•Develop multi-modal learning and performance support materials, including synchronous and asynchronous remote learning, blended classroom learning, interactive e-learning modules (Articulate360), performance support, communities of practice, videos & voice-overs (Camtasia) and facilitator guides.

Maintain customer services and facilities by greeting and providing assistance. Maintain stock, supplies and inventories: take inventory, order supplies, check stock against invoices, price and restock. Maintain accounts by recording prices, receiving cash and provide correct change, operate cast registers, balance cash receipts, make deposits, record visa and debit accounts, maintain a manual general ledger, print and record receipts.• Broke North American opening day sales record, Sept 2021.• Provide feedback on training material, store merchandising, and online communication.• Exceeded quarterly expectation, leading to double-digit growth FY20-21.

Monitored, coordinated, and communicated the strategic objectives of the business. Collaborated and communicated successfully with other entities outside of the business. Collected, analyzed, and utilized data and feedback to identify opportunities to improve the relationship between the business and Sweetwater.• Designed exclusive partnership between Gibson brands and Sweetwater Sound.• Developed training for 50+ Sweetwater guitar eval technicians on Gibson guitar inspection criteria.• Implemented new training material leading to 92% QA pass rate of Gibson products.

• Perform 55-Point functionality, playability, and cosmetic inspection on all of guitar brands and models that Sweetwater carries.• Make all necessary adjustments to improve playability, ensure that all guitars are received in the proper cosmetic condition as ordered and with the appropriate included accessories. • Utilize computer software for entering guitar data for data-mining and reporting.

• Served as an Instructional Systems Design (ISD) Program Manager as well as an Integrated Avionics Instructor for a unit of 40+ educators and 1100+ students/annually. • Managed and maintained 50+ courses by conducting Periodic Course Reviews(PCR) and PC Analysis. Developed and designed multiple courses using the ADDIE process pertaining to E-3B/C computer and radar system modifications. • Served as liaison between Training Managers(TM), Curriculum Managers(CM) and Subject Matter Experts(SMEs). Continually evaluated courses ensuring cost and effectiveness of training material and teaching methods. • Orally related the diverse technical requirements of the E-3B/C's, modified Boeing 707's, avionics systems including Technical Orders/electronic Schematics/Wiring Diagrams, basic electronics fundamentals which encompass knowledge of electronic principals, basic functions and applications to include electro-magnetism, alternating current, direct current, vacuum tubes, and circuit analysis. • Teaching methods included lecture, guided discussion, and demonstration/performance instructional methods with the use of digital Lesson Plans encompassing Teaching Guides and Plans of Instruction. • Over 2500 hours of instruction communicated to Active Duty, Reserve, and Civilian personal. • Additional subjects taught included theory of operation, operational checkouts, and troubleshooting techniques for avionics systems such as Angle of Attack, PitotStatic, Attitude Warning, Autopilot, Attitude/Heading Reference System (AHRS), Yaw Damper Systems and Flight Director among others

• Managed flight of 20 individuals in order to operate and maintain avionics systems. • Analyzed equipment operating characteristics to isolate malfunctions in avionics systems, integrated test systems built-in-test, multiplexed data bus systems, recording systems, video display systems, flight instrument, mission computer systems, inertial navigation systems, primary and secondary flight controls, automatic flight control, engine instrumentation, fuel management systems, central air data systems, navigation systems, aircraft indicating systems,and interrogator systems. Removed, installed, checked, and repaired avionics systems and line replaceable units. • Diagnosed malfunctions using technical orders, schematics, wiring diagrams, integrated test systems and other test equipment. Removed, replaced, and repaired faulty system wiring, electrical connectors, antennas, transmission lines, and multi conductor cables. Modified avionics systems according to technical publications. • Updated operational logs, inspection records, aircraft forms, and automated maintenance systems. Performed and supervised alignment, calibration, and boresight of avionics systems. • Uploaded ground maintenance and operational software. Performed off-equipment maintenance on selected avionics and maintained support equipment. Inspected and evaluated aircraft maintenance activities. • Inspected and verified operational status and configuration of avionics systems andsoftware. • Recorded and ensured validity of entries into maintenance data collection andinspection systems. • Resolved and assisted units in solving maintenance and supply problems. Interpreted and recommended corrective action to inspection findings. Prepared aircraft for covert operations, and reconnaissance. • Planed, organized and directed aircraft maintenance activities. • Established methods and performance standards.