John Mathios Email & Phone Number

Senior Reliability Engineer responsible for executing the Reliability Programs for all of electron-beam wafer defect review product lines from design and development through product release and customer field support. I developed, wrote and received cross-functional approval of three Reliability Program Plans covering the latest products. I am the only reliability engineer in a division of 200 engineers and scientists. Many engineers rely on me to provide detailed data analysis of tool error… Show more Senior Reliability Engineer responsible for executing the Reliability Programs for all of electron-beam wafer defect review product lines from design and development through product release and customer field support. I developed, wrote and received cross-functional approval of three Reliability Program Plans covering the latest products. I am the only reliability engineer in a division of 200 engineers and scientists. Many engineers rely on me to provide detailed data analysis of tool error logs to improve software reliability and MTBF predictions of new designs and field failure analysis to improve hardware reliability.I received the Division Team Award in Q2FY15 for achieving a goal of 500 Mean-Wafers-Between-Interrupts on KLA-Tencor’s most advanced e-Beam wafer defect and review tool at our top customer's (Fortune 100 Company) site. I processed and analyzed tool generated error logs to identify the top system interrupts. I held weekly meetings with the e-beam division subject matter experts in software and hardware to review the interrupt pareto charts and drive them to develop correct actions to install on each tool. I maintained and published to KLA-Tencor management and to our customer trend charts showing the improvement in Mean-Wafers-Between-Interrupts to 500 and beyond. I achieved an 84% increase in Mean-Time-Between-Interrupts by conducted system level IRONMAN (Improve Reliability On New Machines at Night) on in-house systems prior to release. I tracked each failure event (software and hardware related) and analyzed system generated error logs to drive corrective actions with the design teams. Developed and maintained a Reliability Block Model for each product line that was used to predict new system reliability and identify reliability limiting components. The block model was instrumental for the design teams to meet reliability goals and was a foundation for marketing to respond to Request for Quotes.. Show less

Drove a cross functional team of e-Beam Technical Support and Systems Engineers as a Continuous Improvement Programs Project Manager to improve field Cost of Service, reliability metrics and customer escalations. Focused on Continuous Improvement Program efforts that provided the highest Return on Investment.Measured and Improved field hardware cost and reliability by tracking field hardware failures through reports developed from SAP CRM using Business Explorer Analyzer and pareto… Show more Drove a cross functional team of e-Beam Technical Support and Systems Engineers as a Continuous Improvement Programs Project Manager to improve field Cost of Service, reliability metrics and customer escalations. Focused on Continuous Improvement Program efforts that provided the highest Return on Investment.Measured and Improved field hardware cost and reliability by tracking field hardware failures through reports developed from SAP CRM using Business Explorer Analyzer and pareto charts using MS Excel. Used JMP and Relex applications to develop Weibull charts to measure and predict hardware MTBF and survivability.Became the single source of tool field data analysis for Engineering and Marketing and provided pareto charts and field metrics for Executive Reviews. Provided visibility to upper management on the impact of field hardware issues to drive Continuous Improvement Programs that resulted in year-over-year improvement in warranty and contract cost of service. Show less

Awarded the position of Top Account Manager. Became the model for the Corporate-wide Equipment Effectiveness Partnership, KLA-Tencor Reliability Best Practices. Achieved all performance goals at 8 strategic customer sites (34 Bright Field Wafer Inspection tools) by directing a cross-functional team. Improved customer satisfaction by cultivating strong partnerships and deep customer relationships to understand expectations, issues and equipment performance goals.Managed and… Show more Awarded the position of Top Account Manager. Became the model for the Corporate-wide Equipment Effectiveness Partnership, KLA-Tencor Reliability Best Practices. Achieved all performance goals at 8 strategic customer sites (34 Bright Field Wafer Inspection tools) by directing a cross-functional team. Improved customer satisfaction by cultivating strong partnerships and deep customer relationships to understand expectations, issues and equipment performance goals.Managed and developed (with a third party software company) a software program to process equipment run time and error log text files into a data analysis tool that measured wafer throughput and displayed an interrupt (error messages) pareto to calculate Mean-Wafers-Between-Interrupts, tool utilization and reliability metrics. The log file processing program was used to analyze equipment logs at 8 strategic customer sites to achieve 50% to 200% increase in Mean-Wafers-Between-Interrupts by creating Plan of Actions from the factory to the local service engineer and the customer. Show less