John May Email & Phone Number

Atlanta, Georgia, Us

Nexidia has applied years of research and development to deliver a comprehensive range of solutions for audio and video search. Nexidia works with some of the world’s largest contact centers, media and entertainment companies, government agencies, and legal firms to help them realize the amazing possibilities now discoverable in audio and video content. By delivering the best technology and deployment resources, Nexidia has delivered a platform that unlocks the untapped value inside the massive amounts of unstructured audio and video content by making it searchable and enabling customers to achieve the most amazing value never before possible – competitive advantages, operational efficiencies, and new business opportunities.

Fx-CTO’s concept lets smaller companies take advantage of the strategic benefits of a CTO who understands their company without bearing the burden of a full time C-level executive. Clients included Nexidia, Dispersive Systems, IMLCorp, OpenRDA, Servato, Stratos, Venture X Group, Liv2BGirl, iTwoWayRadio, and SquidBid.

Vocalocity is the leading provider of Voice over Internet Protocol (VoIP) communication services for small businesses that have fewer than 20 employees. Vocalocity powers small businesses with its core offering, VocalocityPBX, a proprietary hosted PBX solution that provides them with the quality and reliability of traditional PBX phone system, with more features, flexibility and cost savings. Vocalocity helps small businesses compete more effectively, by giving them the communication services traditionally reserved for larger organizations, at small business prices.As CTO, I was responsible for the strategic, engineering process, and architectural decisions involving the daily activities of software development, telephony development, network engineering, system engineering, QA, project management, and business analyst. I also presented the technology status to the Board of Directors. Vocalocity is a Java, JavaScript, and Postgres environment.• Built a high performance staff from 11 employees to 25 to facilitate rapid company growth.• Improved system availability from hours of downtime per month to 99.95%.• Initiated a number of best practices including Agile (Scrum) development, high and detailed level requirements, project management (including risk analysis and mitigation), daily stand-ups, continuous builds, and peer and product owner reviews.• Implemented a load test environment to test Vocalocity’s systems to full production levels.• Migrated Vocalocity’s third party software tools to the latest versions. Reduced the company’s technology stack.

Recordant was the only provider of audio-capture technology solutions that generate actionable feedback from organizations’ face-to-face interactions with the public. Recordant also provided distributed telephony recording for widely dispersed enterprises. The company’s technology allows these interactions to be analyzed and processed automatically, ultimately providing significant improvements in customer service and standards compliance, while maximizing sales performance. The company raised over $15 million in venture funding from Pequot Ventures, Kodiak Venture Partners and Aurora Funds. As CTO, I was responsible for all technology decisions and direction involving the company. Recordant was a Java, JavaScript, C++, and SQL Server environment.• Envisioned the concept for the company. Presented concept to investors raising the A and B rounds of funding ($15 million). Hired a CEO. Was a member of the Board of Directors.• Built a highly experienced staff of 17 engineers. Company employed over fifty people.• Developed a system that encompassed software as a service and hardware devices. This required directing and hands on development of software, firmware, hardware, and technicians, to produce the products.• Initiated a number of best practices including Agile (Scrum) development, high and detailed level requirements, project management (including risk analysis and mitigation), daily stand-ups, continuous builds, and peer and product owner reviews.• Facilitated the delivery of systems to U.S. Army, ADP, ATT, and others in the government, banking, finance, and retail sectors.• Company received the Herring 100 award from Red Herring for 2007 (one of only four recognized in the Southeast). I was a finalist on the TechJournal South “Most Influential People in the Southeast Technology Community - 2007” and was nominated for the Ernst & Young “Entrepreneur of the Year - 2007”

Us

Witness Systems (NASDAQ: WITS) provided the contact center industry's first integrated performance optimization software suite to help global enterprises capture customer intelligence and optimize workforce performance. Comprising of business-driven multimedia recording, performance analysis and e-learning management applications, the browser-based solution was designed to enhance the quality of customer interactions across multiple communications media, including the telephone, e-mail and Web. The closed-loop suite would enable companies to record, evaluate and analyze customer contacts, and then launch e-learning to develop staff, generate additional revenue, and achieve greater customer retention and loyalty. An integrated business consulting, implementation and training methodology provides services to support an effective, rapid deployment of the software that enabled organizations to maximize their return on investment.As CTO, I led technology development for a publically held company manufacturing call recording systems.Technologies included Java, C++, Oracle, and SQL Server.• Built an engineering staff from around 80 employees to over 130 to facilitate rapid company growth.• Witness Systems had not released any new products in over a year. Development group was on a “death march” to complete version 6 of their product. Turned around development group to releasing new versions of product every quarter. In first year, three additional products were released.• Initiated a number of best practices including Rapid development, high and detailed level requirements, project management (including risk analysis and mitigation), daily stand-ups, daily builds, and peer and product owner reviews. Reduced company’s technology stack.• Brought company’s IP fro one patent to more than a dozen.• Performed technology due diligence on several acquisitions and potential acquisitions for Witness.

SideTalk was a ventured backed co-browsing service primarily used for entertainment. The company was backed by Mellon Ventures and Noro-Moseley. The company was acquired by Witness Systems after eight months of operation.

Built a practice for Renaissance that provided contract Internet software development the employed both consultant and contractor resources.

Was one of the founding members of BellSouth.net. Directed software development for the Internet services subsidiary of a BellSouth. Managed all aspects of software development for the subsidiary. Was a major contributed in bringing subsidiary from inception to $53 million in revenue with over 200,000 users in just two years. Today BellSouth.net has over seven million users and still uses many of the systems developed under my direction.

Programming Primer for the Macintosh, Vol. 2 Academic Press, Inc. publication.(1995)Programming Primer for the Macintosh, Vol. 1, Academic Press, Inc. publication.(1994)

Extending the Macintosh Toolbox, in Japanese from the Macintosh Inside Out series, an Addison - Wesley publication. (1995)Think C Complete, Macintosh Inside Out series, an Addison - Wesley publication. (1992)Extending the Macintosh Toolbox from the Macintosh Inside Out series, an Addison - Wesley publication. (1991)

Quester Technology, Inc., Fremont, CA 1992 - 1995Becton - Dickinson, Inc., Milpitas, CA 1992Apple Computer, Inc./HBO 1989 - 1992Lucas Films’ Industrial Light and MagicJulian Systems, Inc./Tecor, Inc.Department of Defense/Department of EnergyICS ElectronicLogitechIntergraph

Symantec C++ for the Macintosh: The Basics, in Japanese, a Henry Holt - M&T Books publication. (1994)Symantec C++ for Windows: The Basics, a Henry Holt - M&T Books publication. (1994)Symantec C++ for the Macintosh: The Basics, a Henry Holt - M&T Books publication. (1993)

Managed and directed the software development efforts of a division of Intergraph, a Fortune 500 company. Managed up to forty-five software engineers with six direct reports. Increased division revenues from $2.0 million to $11.0 million annually. Increased the number of products produced by the division from two to more than twenty. Administered an annual budget of $4.0 million. Today this division is a part of Mentor Graphics, Inc.

Founded and managed a subsidiary of a Cray Research, Inc. Developed business plan, hired management team, established facilities, raised capital, set technical direction, directed product development, developed customers relations, negotiated contracts. Raised $1.5 million in capital, company developed two products, grew company to twenty employees, established relations to distribute products. When the company reached $2.0 million annually in revenue, arranged for acquisition of company by important strategic partner, re-engineered company after acquisition.