Leading a team that designs and configures Payroll, Benefits, Time & Absence, and Job Costing functional solutions within the Enterprise Business Solutions division of the University's Enterprise Business Information Technology Solutions department.Serve in a consultative role to the University's Payroll Services, HR-Benefits, and HR Service Center offices. Participate in the analysis of Workday roadmap as it relates to payroll, benefits, finance, and time & absence, and related areas and coordinate internally within the eBITS department and externally with business owners and campus, where appropriate to prioritize, configure, test and implement these enhancements.Manage and oversee the allocation of work to business analysts needed to support requirement gathering, documentation, configuration, testing, and validation of business solutions aimed at supporting the University’s enterprise business systems and processes.Support the Payroll Services office during payroll runs and work closely with the Enterprise Technology Solutions division to troubleshoot integration issues as they are identified. Provide expert insight into the interdependencies of the modules impacting or impacted by payroll and proactively identify when impacts exist in workflow, data and design.

Design and configure Payroll & Benefits functional solutions within the Enterprise Business Solutions division of the University's Enterprise Business Information Technology Solutions department.Serve in a consultative role to the University's Payroll Services and HR-Benefits offices. Participate in the analysis of Workday roadmap as it relates to payroll, benefits, finance and related areas and coordinate internally within the eBITS department and externally with business owners and campus, where appropriate to prioritize, configure, test and implement these enhancements.Manage and oversee the allocation of work to business analysts needed to support requirement gathering, documentation, configuration, testing, and validation of business solutions aimed at supporting the University’s enterprise business systems and processes.Support the Payroll Services office during payroll runs and work closely with the Enterprise Technology Solutions division to troubleshoot integration issues as they are identified. Provide expert insight into the interdependencies of the modules impacting or impacted by payroll and proactively identify when impacts exist in workflow, data and design.

Coordinate with the UT Payroll Services, eBITS Operational Support, eBITS Technology Solutions, and eBITS Help Desk leads functioning as an advanced expert for payroll and related areas to support the resolution of complex user/stakeholder inquires and processes. Troubleshoot advanced payroll systems issues, identify resolutions and communicate results. Support payroll transactions as needed, including higher volume windows and major processing activities.Lead analysis of Workday system by participating in the enhancement review process, reviewing of defects and bugs and Workday updates, focusing on configuration changes that include one or many components of Payroll functionality as well as connected modules – time and absence, compensation and benefits. Support the University's Payroll Services teams during payroll runs and work closely with the Enterprise Technology Solutions division to troubleshoot integration issues as they are identified. Provide expert insight into the interdependencies of the modules, reports, integrations impacting or impacted by payroll and proactively identify when impacts exist in workflow, data, and design. Act as primary configuration expert for payroll. Evaluate and assimilate evolving Workday Payroll functionality, remaining cognizant of complex system inter-dependencies and associated business process implications. Serve in a consultative role to the Payroll Services office and other payroll stakeholders. Participate in the analysis of Workday roadmap as it relates to payroll and related areas and coordinate internally within the eBITS department and externally with business owners and campus, where appropriate to prioritize, configure, test and implement these enhancements. Support the testing of enhancements, bugs and defects and follow through on completion. Provide strategic systems/process guidance to the organization.

I serve as the payroll analyst for implementation of modules in Workday by collaborating with an implementation team to analyze and configure the design specifications with regards to the needs of UT-Austin Payroll Services, as well as state and federal regulations.Specific responsibilities include:* Leading resolution of configuration change JIRA issues and proof of concept testing as they arise.* Working with our 3rd party payroll consultant to validate payroll configuration in prototype system environments (tenants).* During formal testing periods, working with our 3rd party payroll consultant on configuration changes that are needed as tests are executed and do not pass.* Knowledge transfer of Workday payroll concepts to UT's legacy payroll system.* Assisting in the coordination and execution of parallel payroll testing.* For assigned integrations, coordinating and facilitating testing. Documenting test results and following up on action items/rework as needed.* For assigned reports, coordinating and facilitating testing. Documenting test results and following up on action items/rework as needed.* Evaluating how configuration is affecting the payroll results and complete any configuration changes that may come out of that analysis.* Serve as a subject matter expert for the payroll office as it relates to Workday configuration.

Since 2014, I worked primarily on implementation, configuration, training, and constant improvement of Microsoft Dynamics CRM for the Marketing, PEO Sales, IT Sales, Human Resources, Payroll, Benefits, and Risk Management departments. As one of two business analysts on the team, developed almost all workflows and process used for internal operations.Previously oversaw improvements to the Human Resources, Sales, Payroll, and Benefits departments as company team members utilize the third-party CRM application, ClientSpace (now our legacy system).Successfully managed the development, testing, documentation, training, and implementation of the paperless new hire on-boarding module for the company's HRIS, MyPaperlessOffice. I've also implemented numerous changes and enhancements to the HRIS.Directed the vendor selection, setup, training, and implementation of the Guardian I-9 and E-Verify system by LawLogix. Created and implemented the hardware inventory policy for the company time clocks. Previously oversaw escalated support issues for clocks and the web-based time clock interface provided by SaaShr, a Kronos company.Gathered requirements, oversaw development by the company’s programmers, and served as a data analyst for custom reports generated in SQL and other ad-hoc report writing tools to meet client requests, or were used internally for business analysis and/or planning.

Assist the Human Resources Consultant in the following: managing employee relations, handbook creation, and job description writing.

Pre-Employment, New Hire, and Unemployment Claims processing. Support to the HR Department and Consultants.Daily use of Human Resource Information System (HRIS) and client management systemsStreamlining of department processes.Testing, implementation, and roll-out of electronic Applicant Tracking System (ATS) and New Hire On-boarding Module.

Supervised guest service desk and maintained hundreds of purchases and returns by customers. Trained new team members for cashier and service desk responsibilities.

Processed applications and set up interviews for potential new team members.Developed and conducted appreciation events for over 150 team members.Compiled and keyed weekly team member schedules for all areas of the store.Reorganized the HR filing system to maintain compliance, reduce redundancy, and ensure accurate and complete team member files.