John Mcbain Email & Phone Number

Redmond, Wa, Us

Redmond, Wa

• Lead for MMD Operations Team o Including day to day technical lead o Creating process for making the operations team more successful o Flushing out pain points, working with dev team and creating and driving scenarios to reduce MTTE, MTTM and MTTR o Driving Operations to the world industry standard of ITIL

Redmond, Wa

• Lead for Custom Engineering team and managed 34 person vendor team.o Including all devices, servers and anything managed in the labso Yearly budgeting for 17 feature teams for all lab equipment, vendor contracts.o Managed ~20k assets in over 20 labs

Redmond, Wa

• • Primary responsibilities include all the day to day operations of all RF equipment in the Windows & Devices Group which includes Windows Phone, XBOX, HoloLens, Windows and Surface.• Manage a team of 7 from their daily tasks, large projects and their careers.• Presented all new projects to senior management for approval.• Gathered requirements from all testers and developers and made our yearly budgets for our Cellular Team. Then proposed the budget to senior management for approval which ranged between 10-20 million a year.• Maintain and Primary owner of our AT&T AVL Lab in Redmond• Primary owner of a cellular DAS system, which entails troubleshooting, upgrades and working with commercial MO with their BST’s. The equipment used is Andrew/Commscope for the Headend and troubleshooting equipment was Anritsu and Anite (NEMO).• Primary Owner of Microsoft’s Headend Cable TV distribution system.o Motorola DAC6000o SA DNCSo Over 300 Channels emulated from all over the worldo DVB-T,T2,C,C2,S,S2,ISDB-T,S,S2• Build and Operationalize a Private cellular network with services(Huawei)o Design and build out a network with technologies that replicate commercial Operators(ATT, Verizon and China Mobile)o Deploy cellular Voice and Data technologies in:  3GPP  GSM, UMTS and LTE 3GPP2  CDMA, EVDO and LTE TD  TD-SCDMA, TD-LTEo Deploy the following cellular services that include:  SMS MMS VMS VVMS CMAS• Architect and deploy a new digital dialup system to replace aging analog systemo Cisco Call Manager and FreePBX with Linux CentOS• Maintaining all aspects of RF technology for Windows Phone(including faraday cages, CellDAS system, Wi-Fi testing, Bluetooth testing, Femtocell, Macro and Pico Cells, LTE)• Maintained, testing and troubleshooting on Anritsu, Agilent, Aeroflex, R&S, Spirent, Comprion and Anite systems• Setup ATT acceptance testing station for Windows Phone inside a 120db Faraday Cage(valued at $2M)

Redmond, Wa

• Primary responsibilities include the day to day operations of the company including bidding, invoicing, customer relations, bill collecting, employee relations and working with employees on jobs• Designed and installed custom A/V systems on large luxury yachts ranging from $1M up to $40M• Designed and installed custom Electronic Navigation packages on large luxury yachts ranging from $1M up to $40M• Certified for HVAC, marine toilet systems, Marine Electronics certification, Webasto Heater systems, Marine RF certification, and lots and lots of other marine schooling• Setup and maintained my own Business server with Exchange• Managed over 15 Employees at a time for a period of 8yrs

• Primary duties included taking care of anything RF on base. All 2-way radios throughout base were handled and fixed to component level by myself and 1 other colleague. There were over 4,000 units on base. We maintained all the repeater sites in the mountain tops and maintained all antenna towers.• Full component level training in 200hrs of Technical Schooling at Keesler AFB• Designed and Installed 2 full paging transmitting sites(1 in Las Vegas(NV), 1 in Azores(Portugal)), including the Antenna towers, antennas, the building that housed the equipment and all the Motorola equipment associated with the paging system.• Designed and installed multiple 2-way radio repeaters systems for the USAF, including all antenna towers, antennas and all Motorola repeater equipment• Had top secret clearance for the USAF and performed encryption for all Motorola Handheld 2-way radios for planes for Nellis AFB.• Certified and went to more than 10 Motorola schools in Plantation, FL during the time of my Air Force career.