John Mccoll Email and Phone Number
John Mccoll work email
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John Mccoll personal email
As a highly experienced executive with over 25 years in operations servicing Petroleum, Security, DC/Critical Power, and Retail Technologies, I have built a successful career at the Operator, Manufacturer, Distributor, and Integrator levels, working within both public and private organizations. I have a proven track record of building and leading local, regional and nationwide service operations teams. As the leader of service organizations with head counts from 35-600 employees, I have overseen critical operations supporting up to 60,000 customer locations nationwide. I have acted as decision-maker for company service operations, including large-scale deployment, installation, construction, break/fix, and maintenance services. My experience in leading Field Service, Customer Support, Managed Services, Project Management, Technical Training, Vendor Management, Business Intelligence, and Construction Teams positions me as a well-rounded executive capable of overseeing the entire service delivery lifecycle. My leadership style is focused on building high-performing teams, promoting a culture of safety, collaboration, and driving operational excellence. I have a strong track record of achieving customer satisfaction targets while ensuring operational efficiency and managing costs.
Power Storage Solutions
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National Service DirectorPower Storage Solutions May 2024 - PresentDallas, Texas, UsLead the company's national service operations, comprising field service and installation teams operating out of 4 regional offices, as well as Project Management and Support teams. Responsible for directing daily operations, recruiting, safety, professional development and training. Provide guidance to leadership, sales and account management teams. Products sold and supported include DC power storage solutions, battery backup and UPS systems, as well as Microgrids. Servicing petro-chemical, data centers, telecommunications, financial, healthcare, education and general industrial clients.
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Director Of ServiceDomino Equipment Co Sep 2023 - Jan 2024Oklahoma City, Oklahoma, UsLed the companies service operations, comprising Car Wash and Petroleum field service and installation teams across 3 branches, comprising 35 field service technicians. Direct Customer Service, Project Management, Business Intelligence and Service Invoicing teams. Responsibility for recruiting, safety, professional development and training. Provide guidance to sales and account management teams. Products sold and supported include fuel tanks, pumps, dispensers, fuel monitoring systems, retail technology solutions, EV charging and car wash systems. Clients included national and regional Pretoleum-Convenience store operators and all Major Oil brands. -
CaregivingCareer Break May 2023 - Aug 2023Provided end of life care and support for my parents in Australia.
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Vice President Of ServiceCbe, Inc. Apr 2019 - Apr 2023Montgomery, Al, UsLed the company’s 600-employee-strong national service division comprising Field Service (450 Field Service Technicians), Customer Relationship Management, Project Management, Managed Services, Technical Training, Technical Project Support, Service Delivery, and Construction teams. Responsible for every aspect and level of service operations across the United States, including large-scale deployments, installation, construction, break/fix service, and preventative maintenance of Petroleum Retail Technology, Network, Security and EV solutions. Clients included the largest operators of Petroleum-Convenience store chains in the country as well as all Major Oil brands. -
Senior Manager - Service DeliveryVerifone Aug 2015 - Apr 2019New York, Ny, UsManaged a team of Regional Service Managers in the Petroleum Division. Responsible for the oversight of VASC network (Verifone Authorized Service Contractors) comprising 300+ petroleum service companies and 3000+ certified technicians. Provided advanced technical support and guidance to clients and VASC network. Facilitated business process improvement by coordinating Help Desk, Engineering, Repair, and Sales teams to handle issues escalated from the field. Executed major deployment initiatives through communication, teamwork, and problems solving direction to project management and sales support teams. -
It Manager - Retail SystemsIrving Oil Dec 2014 - Aug 2015Saint John, New Brunswick, CaManaged an international IT team specializing in Retail Technology, supporting a network of 800+ convenience stores, including both corporately run and dealer locations. Developed and implemented network and POS solutions to enhance the consumer experience and harden network security. Provided technical support and guidance to the operations team and advised company leadership on technology and industry trends. -
Major Accounts DirectorCbe, Inc Nov 1999 - Dec 2014Montgomery, Al, UsCommenced employment at CBE as a Field Service Technician, installing and servicing retail technology in Petroleum-Convenience locations across the south east, promoted to Technical Support Manager assisting in managing field operations and high profile installations, then promoted to Regional Service Manager (Midwest) responsible for all field service operations in a multi-state territory before serving several years as Director of Service, responsible for all company field service, customer service and project management operations. Served as a Regional Director of Operations with both field service and sales respobilities before assuming the Major Account Manager role , providing white glove service to enterprise customers. CBE specializes in technology and security solutions for the Petroleum-Convenience store industry. Core products included point of sale, network, loyalty and fuel interfaces as well as video surveillance and alarm systems.
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Systems AdministratorAustralian Red Cross Blood Service Jan 1993 - Nov 1999Commenced employment with ARCBS as a Mobile Blood Bank Attendant, moved into the public relations department as a Regional Liaison Officer before transferring to the IS Department where I worked as a Systems Administrator, primarily on an AS400 network.
John Mccoll Skills
John Mccoll Education Details
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Griffith UniversityNursing -
Cavendish Road State High School
Frequently Asked Questions about John Mccoll
What company does John Mccoll work for?
John Mccoll works for Power Storage Solutions
What is John Mccoll's role at the current company?
John Mccoll's current role is Operations, Field Service, Customer Support, Project Management, Operational Efficiencies, Vendor Management, Training and Development | I build and direct local and nationwide service operations..
What is John Mccoll's email address?
John Mccoll's email address is jo****@****inc.com
What schools did John Mccoll attend?
John Mccoll attended Griffith University, Cavendish Road State High School.
What skills is John Mccoll known for?
John Mccoll has skills like Project Management, Management, Account Management, Team Leadership, Sales, Team Building, Customer Service, Security, Operations Management, Networking, Technical Support, Troubleshooting.
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