Client Success Manager
Current- Managing a team of customer success/client advocates in the project support and account management of Pregis’ Enterprise customers.
Nov 2020 - Present
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John Mccracken Email & Phone Number
Leadership | Customer Success | Complex Sales | Integrated Solutions | Automation
at
Pregis
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✓ Verified May 2026
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Current company
Role
Leadership | Customer Success | Complex Sales | Integrated Solutions | Automation
Location
Salt Lake City, Utah, United States
Who is John Mccracken? Overview
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John Mccracken is listed as Leadership | Customer Success | Complex Sales | Integrated Solutions | Automation at Pregis, based in Salt Lake City, Utah, United States. AeroLeads shows a matched LinkedIn profile for John Mccracken.
John Mccracken previously worked as Client Success Manager at Pregis and Enterprise Accounts Manager at Packsize. John Mccracken holds Master Of Engineering (Meng), Engineering/Industrial Management from University Of Louisville.
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Pregis
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Profile bio
About John Mccracken
Experienced technical account manager with a demonstrated history of working in the packaging and automated solutions industry in various roles. Account management leadership experience with complex Enterprise customers. Engineering and technical background skilled in process, flow, CAD, software, continuous improvement, and Lean Six Sigma. Strong operations professional with a Masters in Engineering Management from the University of Louisville with a Lean Six Sigma Black Belt Certification from Villanova University. Bachelors of Science degree in Mechanical Engineering.
Listed skills include Engineering, Microsoft Office, Autocad, Product Development, and 26 others.
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9 roles · 21 years
John Mccracken work experience
A career timeline built from the work history available for this profile.
Enterprise Accounts Manager
- Managed four of the largest national accounts at Packsize in the e-commerce and manufacturing verticals and responsible for $35 million in annual recurring revenue. Achieved 117% Revenue to budget in 2019. Over 100% revenue to budget in Q1 and Q3 of 2020.- Over $5.4 million in new committed revenue in 2020 and over $1.5 million in new committed revenue.
Jan 2018 - Nov 2020
Global Business Development Manager
- Guided business development and sales engineering efforts in expanding markets and managed install projects with a multinational, cross functional team. - Directed the deployment, training, and operational support of the first Packsize machines in both Japan and China. Engaged in projects in Sweden, Germany, Taiwan, Hong Kong, Singapore, and other.
Jan 2017 - Dec 2017
Enterprise Solutions Engineer
- Developed new and innovative solutions for large, enterprise level customers in the e-commerce vertical to reduce labor and increase throughput of packaging systems.- Interpreted and translated customer requirements to define the scope and documentation for project implementations and resource plans.
Jan 2016 - Dec 2016
Continuous Improvement Manager
- Lead internal teams through lean six sigma (DMAIC) processes to achieve cost savings initiatives and promote efficiency and effectiveness.- Worked with sales, finance, marketing, engineering, and corporate leadership on to drive over $1.2 million dollars in savings in one year.
Jan 2015 - Dec 2015
Field Service Engineer
- Conducted the install of over 125 industrial machines in 43 states and three Canadian provinces in one year. Installed complex box making and order fulfillment equipment requiring knowledge of PLC software, electrical, pneumatic, and mechanical systems.- Trained customers on preventative maintenance, machine operations, and troubleshooting techniques..
Sep 2013 - Jan 2015
Mechanical Project Engineer
- Supervised the fabrication, installation and initial operation of equipment and capital projects in a petroleum/chemical plant using Michelin personnel and outside contractor services.
Jun 2012 - Aug 2013
Mechanical Project Engineer
- Provided technical support and project coordination for military and commercial jet engine hardware for the purpose of improving schedule and lead time and reducing cost. - Focused on introducing and developing new technologies known as 3D Printing, Model Based Manufacturing, Additive Manufacturing, or Rapid Manufacturing.
Mar 2011 - Jun 2012
Counselor
- Camp counselor for three summers ('05,'07,'08)- Operations Staff: Crew Chief for one summer ('10)
2005 - 2010
~5 yrs
3 education records
John Mccracken education
Master Of Engineering (Meng), Engineering/Industrial Management
University Of Louisville
Bachelor Of Science (Bs), Mechanical Engineering
Pensacola Christian College
Lean Six Sigma Black Belt Certification, Clssbb, Lean Six Sigma
Villanova University
FAQ
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Quick answers generated from the profile data available on this page.
What company does John Mccracken work for?
John Mccracken works for Pregis.
What is John Mccracken's role at Pregis?
John Mccracken is listed as Leadership | Customer Success | Complex Sales | Integrated Solutions | Automation at Pregis.
Where is John Mccracken based?
John Mccracken is based in Salt Lake City, Utah, United States while working with Pregis.
What companies has John Mccracken worked for?
John Mccracken has worked for Pregis, Packsize, Michelin, Pratt & Whitney, and The Wilds Christian Camp & Conference Center.
How can I contact John Mccracken?
You can use AeroLeads to view verified contact signals for John Mccracken at Pregis, including work email, phone, and LinkedIn data when available.
What schools did John Mccracken attend?
John Mccracken holds Master Of Engineering (Meng), Engineering/Industrial Management from University Of Louisville.
What skills is John Mccracken known for?
John Mccracken is listed with skills including Engineering, Microsoft Office, Autocad, Product Development, Cad, Solidworks, Continuous Improvement, and Microsoft Word.
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