It Manager
Seattle, Wa, Us
Define LEAN and DevOps-based process methodologies to lead an IT team that provides a complete service for a fast-growing startup that is 100% cloud-based. Lead, manage, and grow the IT staff to include coaching, performance reviews, career development and hiring and training new staff members. Ensure a welcoming and diverse environment. Plan, direct, and define the team vision, workload and priorities. Incorporate feedback to improve processes and encourage team collaboration. Set goals and performance indicators to measure work output against. Tie all work to larger corporate goals and objectives. Herd financial and technical sprawl by judiciously guiding growth and spending while meeting staff technology needs. Work with other team managers to encompass a holistic view of the business and deliver solutions and technologies that support that view. Work closely with business units to incorporate and anticipate their IT needs. Be forward looking in providing the technologies and services needed next. Ensure that our global workforce has a consistent experience and tools so that all employees enjoy an identical environment no matter where they work from. Execute the LEAN/DevOps methodologies to guide helpdesk services and project work in an efficient and timely manner. Use the iterative process of LEAN to provide continuous improvements. Primary implementer of company integration with Okta. Advanced knowledge of Azure and decent understanding of AWS and GCP. Deliver SaaS, networking, and other software, services and tools in support of a ‘delightful’ customer experience for a 100% SaaS based environment. Manage Linux, Mac and Windows systems to meet the needs of both highly technical software developers and business-focused employees.