John Clark Email & Phone Number

San Jose, Ca, Us

- Responsible for a team of solution engineers and architects focused on public cloud protection- Direct report to Sr. Director of SEs for incubation (sales division focused on newer portfolio solutions)- Heavily involved with integrating Valtix into Cisco, rebranding the solution as Multicloud Defense- Work closely with Valtix co-founders and executive staff to ensure solution success- Created technical sales educational material and delivered sessions to broaden solution knowledge- Delivered low-level solution support and troubleshooting sessions for Cisco TAC- Helped write formal SOWs for partner-led and Cisco-led POV and implementation services- Delivered breakout sessions at Cisco Live events, achieving distinguished presenter recognition- Drove product enhancements and deliverables for FedRAMP compliance (certification to come)- Continue strong relationships with existing Valtix customers for implementation success and support- Act as an extension of Customer Success for new customers to ensure implementation success- Work closely with partner organizations on solution knowledge, architectures and implementations- Broadened knowledge into other Cisco cloud-protection solutions in support of pre-sales initiatives

Santa Clara, Ca, Us

- Member of the executive staff with direct report to CEO/co-founder- Responsible for all pre- and post-sales engineering- Created and implemented a field engineering framework for sales, success, support, and services- Built and led a global field engineering team in support of all pre- and post-sales efforts- Drove new and expanded business from $1M to $10M in TCV revenue ($5M ARR)- Responsible for architecting and implementing all large-scale deployments- Responsible for all product documentation including release notes and Terraform- Created and published CSP-specific reference architectures (deployment, traffic flow, routing)- Worked closely with product to define product strategy and field-driven enhancements- Worked closely with engineering to enhance solution (capabilities, stability, troubleshooting)- Implemented a modern support system for real-time, interactive support- Helped establish an analytics platform for preemptive customer support to ensure customer health- Responsible for all customer-facing solution notifications (enhancements, updates, operations)- Established standard and custom services offerings including pricing and SOWs- Delivered on all established services contracts through successful implementations- Successful acquisition by Cisco to help bolster their security portfolio

Santa Clara, Ca, Us

- Utility player responsible for supporting any need of the business- Direct report to WW VP of Sales; working closely with co-founders and CEO- Heavy focus on becoming an expert in public cloud, including AWS, Azure, GCP and OCI- Assisted with all pre-sales and post-sales activities- Worked closely with solutions engineering team to establish a technical sales process- Implemented a sales process based on value selling framework- Established ideal customer profile (ICP) to help focus sales initiatives on high-potential opportunities- Helped with GTM initiatives to accommodate a hybrid sales model (self-serve, sales-driven)- Established a post-sales framework to accommodate implementations and support- Worked closely with product and engineering on solution strategy and field-driven enhancements- Worked with partners on solution positioning and knowledge to drive partner-led opportunities

San Francisco, California, Us

- Responsible for building, expanding and leading an elite global solutions engineering (SE) team- Direct report to WW VP of Sales (and interim reports to CEO and VP of Sales Operations)- Expanded SE team from original 3 members to a global team of 55- Grew business from $10M to $100M ARR (trailing 12 months)- Achieved a near 0% churn rate on solution high value selling with extremely low discounting- Defined team structure to accommodate rapid hiring and business growth- Created SE technical and management career tracks with career goal education and coaching- Fostered a technical sales education framework focused on value selling through demos and POVs - Defined and integrated sales processes into Salesforce with a focus on proof-of-value tracking- Helped define GTM initiatives for new and existing solutions- Ensured a great customer experience through a tight coupling of pre- and post-sales engineering- Worked closely with product team to define solution strategy and prioritize tactical requests- Worked closely with analytics team to ensure customer success and uncover expansion opportunities- Successful $1B acquisition by Cisco to help bolster their observability portfolio- Integrated team into Cisco Sales BU post Cisco acquisition

San Francisco, California, Us

- Direct report to the VP of Sales- Responsible for building, expanding and leading an exceptional global SE team- Initiative to increase team by 6x in first year of leadership (achieved objective)- Continue SE team expansion into other areas of the world (APJ, EMEA and NA) - Established team hierarchy and local leadership to help scale the team- Directly and indirectly responsible for supporting technical pre-sales activities- Established and implemented strategy for demo consistency across SE organization- Member of cross-department team responsible for solution strategy and tactical go-to-market initiatives- Key contributor to continued company and revenue growth

San Francisco, California, Us

- Directly responsible for supporting technical pre-sales activities- Member of very small and elite SE team- Responsible for both territory and named accounts- Secondary focus on helping expand the SE team

San Francisco, California, Us

- Manage team of SEs covering Americas West and Western Canada- Directly and indirectly responsible for supporting technical pre-sales activities- Heavy focus on SE productivity and education to meet sales growth objectives- Responsible for establishing pre-sales policies and procedures- Manage and enhance SE demo infrastructure in support of 300 SEs and large volume of partners- Defined and executed strategy for integrating 80 SEs into existing SE infrastructure post-aquisition

- Managed and expanded domestic SE team, and established team hierarchy- Directly and indirectly responsible for supporting technical pre- and post-sales activities- Established and implemented strategy for demo consistency across SE organization- Created keynote presentation material delivered by co-founders covering future-looking technologies- Senior member of internal technical board responsible for solution strategies- Directly involved in helping establish leadership position in Gartner APM magic quadrant- Key contributor in growing company from $120M to $160M- Supported successful $1B acquisition by Riverbed Technology

- Managed and expanded domestic SE team- Directly and indirectly responsible for supporting technical pre- and post-sales activities- Directly involved with product management in defining solution strategy- Directly involved with product marketing in creating customer facing material- Key contributor in growing company from $60M to $120M

- Established and managed a team of domestic and international SEs- Directly responsible for supporting technical pre- and post-sales activities- Increased remote sales office staff and acquired corporate office space- Designed and managed build-out of corporate office in Silicon Valley- Helped implement strategy for expanding solutions into IT application management- Key contributor in growing company from $30M to $60M- Supported successful IPO in 2000 raising $60M in capital

- Directly responsible for supporting technical pre- and post-sales activities- Opened first remote sales office located in Silicon Valley- Helped implement strategy for expanding solutions into IT network management- Key contributor in growing company from $15M to $30M

- Directly responsible for supporting technical pre- and post-sales activities- Member of first formal SE team within organization- Key contributor in growing company from $10M to $15M

- Assisted in two-channel and multi-channel music recording, mixing, production and post-production- Provided two-channel and multi-channel music editing using Pro Tools and Sound Forge- Recorded, edited and delivered audio spots for commercial radio advertising- Recorded and edited voice overs for commercial training videos- Maintained studio sound, editing and production equipment- Recommended and implemented enhancements to computer-based music production

Ms, Electrical Engineering

Bs, Electrical Engineering

Bm, Recording Arts And Sciences

Bm, Percussion Performance

Percussion