It Infrastructure Engineer 2
CurrentPerformed project-oriented work for the I/O teamLead Middleware Engineer for the Digital Transformation PolicyCenter/BillingCenter releaseCreated/modified Ansible playbooks to automate server configuration for new platforms that were introduced during the Digital Transformation projectCreate documentation for the KTLO team to support new platforms after going liveResearched support contracts and requirements for switching to in-house supportBuilt out scheduled tasks in Tidal Workload Automation to support the AWS migration projects for Assigned Risk and Servicing CarrierOnboarded and trained new Middleware Engineers for the KTLO teamCreated load balancers in F5 BigIP, maintained certificates and profiles within, and tracked WAF violations to determine acceptable traffic