Helping Local Businesses Make The Most Out Of The Internet. Years Of Experience & Huge Work Ethic, With A Personal Service That Works With Your Business.

http://www.digiayemedia.co.uk/about/

This was predominantly an outbound b2c telesales role although I did take some inbound call and do some b2b also. The campaign I was on for the majority of the time was for Virgin Media and Sky which involved contacting new tenants at properties convincing them to use on of the two providers for their home media.CXP Achievemants:• Instantly becoming a top performer in something which I hadn’t done for a very long time (b2c telesales)• Maintaining a high performance and being someone who was consistently providing results and hitting targets on a daily, weekly and monthly basis.

Duties:My responsibilities are to look after and continually grow the customer base in 2 of our newspapers (although cross selling opportunities do occur) and have a large responsibility to grow the customer base and revenue from our digital products both on our own platform and selling Digital Kitbag websites, Google Ad Words & Email Marketing. I work all over Glasgow (mainly city centre and southside), Paisley, Clyde Coast & Rothesay.Johnston Press Achievements / Awards:• Massive over achievement in Digital Kit Bag sales which has led to me winning several red letter day vouchers each month and in February this gave me the chance to visit the Google UK HQ office in London for a company awards day• Taking the buteman newspaper customer base / revenue and increasing it drastically• Some fantastic portfolio sales with some big customers who I have built strong relationships withI feel I must add my desk was an extremely cold desk as nobody had worked some of the accountants for a long time and I have worked tirelessly to grow it to a successful level.

During my time with Hibu, and working with different positions, I focused on developing and delivering a structured business plan for my account base and recommending a portfolio of advertising services.My duties included:• Introducing new clients to the organisation through strong business development• Identifying and validating opportunities for further sales and new areas for portfolio development through detailed research of the specific market and relationship building with existing clients• Managing own diary, and resources, to organise and prioritise daily, weekly and monthly goals• Networking with existing clients to maintain links and promote additional products and upgrades• Provide a high calibre business management service to my account base• Developed knowledge of marketing solutions and implementation processes• Improved knowledge, on own initiative, of new digital products including SEO, websites and Google ad words etc• Trained, coached and mentored team members on sales process and objection handling• Developed management skills through managing and motivating a variety of diverse individuals• Assessing clients business needs and providing a sustainable solution from our product portfolio• Identifying, and validating, opportunities for further sales through relationship building with current account base• Increased my clients target market, and essentially market share, enabling them to maximise on revenue through advertising• Forecast future revenue and trends to the business for my team and sector• Created an effective working environment in order to build team moral• Encouraged and trained others to achieve their maximum potential• Managed incentives and bonus structures• First class organisational and interpersonal skills were required when working alongside, and training, a small team within a pressurised environment

Duties:Cold calling potential new clients & clients we had worked with in the past but who haven’t had contact for many years. Worked all sectors as was told I was allowed to I mainly focused on sales and marketing because this is my background. Compiling a list of active potential clients who would use our services and designing e-mail leaflets and promotions to send this to them to keep the company name in the forefront of there mind and send these on a weekly basis. Continually trying to learn as much as possible from all of the experienced advisors around me about this new role. Viewing CV’s, Calling candidates, interviews both face to face and telephone.Total Recruitment Achievements: • Placing over 40 candidates at Peter Vardy Ltd in Sales Advisor, Trainee Sales Advisor & Customer service positions.• Adding several companies to TR Ltd’s PFS list securing many permanent positions.

During my time with Hibu, and working with different positions, I focused on developing and delivering a structured business plan for my account base and recommending a portfolio of advertising services.My duties included:• Introducing new clients to the organisation through strong business development• Identifying and validating opportunities for further sales and new areas for portfolio development through detailed research of the specific market and relationship building with existing clients• Managing own diary, and resources, to organise and prioritise daily, weekly and monthly goals• Networking with existing clients to maintain links and promote additional products and upgrades• Provide a high calibre business management service to my account base• Developed knowledge of marketing solutions and implementation processes• Improved knowledge, on own initiative, of new digital products including SEO, websites and Google ad words etc• Trained, coached and mentored team members on sales process and objection handling• Developed management skills through managing and motivating a variety of diverse individuals• Assessing clients business needs and providing a sustainable solution from our product portfolio• Identifying, and validating, opportunities for further sales through relationship building with current account base• Increased my clients target market, and essentially market share, enabling them to maximise on revenue through advertising• Forecast future revenue and trends to the business for my team and sector• Created an effective working environment in order to build team moral• Encouraged and trained others to achieve their maximum potential• Managed incentives and bonus structures• First class organisational and interpersonal skills were required when working alongside, and training, a small team within a pressurised environment

Duties:Maximising on revenue by using cross-selling & up-selling sales techniques (at point of renewal). Using Extremely strong negotiation skills & objection handling skills to convince aggrieved customers who have spent money without seeing the results expected. Prospecting throughout the month to achieve more. Re-working accounts which colleagues failed to renew with great successBT Achievements:• Although no official awards / recognition at BT I was considered to be within the top 3-5 sales people in a department of around 50