John Medway Email & Phone Number

Boston, MA, US

• Manage teams of follow-the-sun Cloud Operations engineers in supporting and maintaining AWS and GCP infrastructure for Acquia's Drupal PaaS and related Saas products
• Coordinate Cloud Operations activities with Customer Support, Account Management, Professional Services, and Engineering, to maintain quality customer service and thus build quality customer relationships
• Lead and mentor team of geographically dispersed operations managers, cloud operations engineers, and operations coordinators

Austin, Texas, US

• Support development, QA, and professional services staff designing, testing, and customizing Tomcat-based web applications and Hadoop-based SaaS delivery
• Deploy and manage VMware vSphere environment, having grown from 10 hosts to over 80, and from 100 VMs to over 1,800, including VMware View, vCloud Director, and vCommander
• Administer multiple NetApp filers and vfilers, including software and firmware upgrades, writing custom command line scripts, and migrations and DR using snapmirror and snapvault
• Manage support, upgrade, and change process for Dev/QA support resources such as Git, SVN, Jira, Fisheye, Crucible, and Team City and Jenkins continuous integration environments
• Configure checks and dashboards for Flapjack, Dashing, Munin, Nagios, Check_MK, and Zenoss monitors for internal production and build systems
• Stage and deploy upgrades of corporate intranet (pre-release versions of Jive’s main product)

Portland, Oregon, US

• Director and technical lead for all infrastructure design, application development and deployment, and of help desk support for roughly 1,000 business operations, medical, and clinical staff at 45 networked sites
• Led disaster recovery effort to rebuild from total loss of primary data center destroyed by arson
• Managed vendor relations for hardware, software, co-location, networking, cabling, and telcom
• Deployed and administered VMware vSphere and VMware View virtual desktop infrastructure
• Managed NetApp and Linux-based storage, including NFS, Samba, replication and backups
• Administered Zimbra, Postfix, Apache, MySQL, RT, DNS, and content management tools such as Drupal and Moin Wiki

• Audited network security and network services
• Performed file server migrations, and network service level improvements
• Upgraded and administered IPCop firewall and OpenVPN server and clients
• Supported internal and external Apache instances, MySQL, Mantis, and Simplicato email
• Managed Linux-based storage, NFS, Samba, and multi-server backups using BackupPC
• Designed website change management process

US

• Director and technical lead of infrastructure design and development in a multiple-OS environment, including support for 50 employees comprised of semiconductor engineers, software developers, and office staff
• Administered RedHat, CentOS, Fedora, Solaris, and MS Windows systems
• Deployed and supported development tools including Sun Grid Engine, FLEXlm, bugzilla, CVS
• Managed NetApp and Linux-based storage, including NFS, Samba, replication, and backups
• Administered Postfix, IMAP, MySQL, OpenVPN, IPCop firewall, Nagios, and other services
• Directed facilities construction projects, including cabling, power, and HVAC

• Supported full solution lifecycles, from business requirements analyses to site implementations
• Administered Red Hat Linux and MS Windows systems, Cisco routers and firewalls
• Managed Postfix, Apache, MySQL, LSF Cluster, Exchange, and Active Directory
• Created QA and Scale-testing network and shell scripts to automate testing communications software for wireless PDAs
• Developed standard operating procedures, documentation for end users and system administrators, design documents, and web site prototypes

US

• Co-architect and test manager of Java-based Apache/Tomcat/PostgreSQL web applications
• Developed business plan and conducted business development and marketing research
• Composed and edited on-line help, end-user documentation, and web site content

• Led team in design, deployment, and support of network and server architecture for secure, fault tolerant 24x7 web-based application serving advertising agencies and film production companies
• Configured and supported Red Hat and Solaris servers, EMC SAN and NAS, Cisco CSS load-balancing, PIX firewalls, and VPN
• Administered Oracle and Oracle database replication, Apache, WebLogic, Exchange 2000, DNS, sendmail, Perforce, and customer support systems
• Led deployment and management of server farms at two co-location facilities, and supported two remote offices
• Directed facilities construction projects, including cabling, power, and HVAC
• Managed vendor relations for hardware, software, co-location, networking, wiring, and phones

• Technical lead for a project to connect 4,000 machines worldwide for large-scale software tests, including network infrastructure and cross-platform automated operating system deployment
• Led design of lab management tools including inventory and machine reservation systems
• Established and supported file servers and data replication between five international sites
• Coordinated internationally distributed staff of 15

• Deployed and supported Solaris, AIX, IRIX, and MS Windows servers and workstations used for developing 3D visualization software
• Managed numerous Oracle instances, NIS, DNS, sendmail, and backups
• Administered source code management system using ClearCase and ClearCase MultiSite
• Composed and edited end-user documentation and web site content

• Created software manuals and advertising copy using Frame Maker and Ventura Publisher
• Developed style sheets and automated processes to ensure standards compliance
• Provided system, network, database, and application support for the documentation group

Ba, Computer Science

Ba, History And Political Science