John Medway Email & Phone Number

Boston, Ma, Us

• Manage teams of follow-the-sun Cloud Operations engineers in supporting and maintaining AWS and GCP infrastructure for Acquia's Drupal PaaS and related Saas products• Coordinate Cloud Operations activities with Customer Support, Account Management, Professional Services, and Engineering, to maintain quality customer service and thus build quality customer relationships• Lead and mentor team of geographically dispersed operations managers, cloud operations engineers, and operations coordinators

Austin, Texas, Us

• Support development, QA, and professional services staff designing, testing, and customizing Tomcat-based web applications and Hadoop-based SaaS delivery• Deploy and manage VMware vSphere environment, having grown from 10 hosts to over 80, and from 100 VMs to over 1,800, including VMware View, vCloud Director, and vCommander• Administer multiple NetApp filers and vfilers, including software and firmware upgrades, writing custom command line scripts, and migrations and DR using snapmirror and snapvault• Manage support, upgrade, and change process for Dev/QA support resources such as Git, SVN, Jira, Fisheye, Crucible, and Team City and Jenkins continuous integration environments• Configure checks and dashboards for Flapjack, Dashing, Munin, Nagios, Check_MK, and Zenoss monitors for internal production and build systems• Stage and deploy upgrades of corporate intranet (pre-release versions of Jive’s main product)• Support VMware View, and Embotics VCommander deployment systems• Manage puppet recipes and puppet server for Jenkins build environment and internal production• Lead team of system and application engineers

Portland, Oregon, Us

• Director and technical lead for all infrastructure design, application development and deployment, and of help desk support for roughly 1,000 business operations, medical, and clinical staff at 45 networked sites• Led disaster recovery effort to rebuild from total loss of primary data center destroyed by arson• Managed vendor relations for hardware, software, co-location, networking, cabling, and telcom• Deployed and administered VMware vSphere and VMware View virtual desktop infrastructure• Managed NetApp and Linux-based storage, including NFS, Samba, replication and backups• Administered Zimbra, Postfix, Apache, MySQL, RT, DNS, and content management tools such as Drupal and Moin Wiki• Deployed and supported OpenVPN, Smoothwall, BackupPC, Nagios, Munin, OCS, and Squid to provide infrastructure and monitoring for multi-site, wide-area network• Designed performance tests and implemented resulting network and client improvements for supporting heavy client, legacy electronic medical records system• Directly administered Debian Linux, CentOS Linux, VMware ESXi and NetApp systems

• Audited network security and network services• Performed file server migrations, and network service level improvements• Upgraded and administered IPCop firewall and OpenVPN server and clients• Supported internal and external Apache instances, MySQL, Mantis, and Simplicato email• Managed Linux-based storage, NFS, Samba, and multi-server backups using BackupPC• Designed website change management process• Deployed and supported Sun Grid Engine• Administered Fedora Linux, CentOS and Redhat Enterprise Linux, and MS Windows systems

Us

• Director and technical lead of infrastructure design and development in a multiple-OS environment, including support for 50 employees comprised of semiconductor engineers, software developers, and office staff• Administered RedHat, CentOS, Fedora, Solaris, and MS Windows systems• Deployed and supported development tools including Sun Grid Engine, FLEXlm, bugzilla, CVS• Managed NetApp and Linux-based storage, including NFS, Samba, replication, and backups• Administered Postfix, IMAP, MySQL, OpenVPN, IPCop firewall, Nagios, and other services• Directed facilities construction projects, including cabling, power, and HVAC• Hired, managed, trained, and mentored technical staff

• Supported full solution lifecycles, from business requirements analyses to site implementations• Administered Red Hat Linux and MS Windows systems, Cisco routers and firewalls• Managed Postfix, Apache, MySQL, LSF Cluster, Exchange, and Active Directory• Created QA and Scale-testing network and shell scripts to automate testing communications software for wireless PDAs• Developed standard operating procedures, documentation for end users and system administrators, design documents, and web site prototypes

Us

• Co-architect and test manager of Java-based Apache/Tomcat/PostgreSQL web applications• Developed business plan and conducted business development and marketing research• Composed and edited on-line help, end-user documentation, and web site content

• Led team in design, deployment, and support of network and server architecture for secure, fault tolerant 24x7 web-based application serving advertising agencies and film production companies• Configured and supported Red Hat and Solaris servers, EMC SAN and NAS, Cisco CSS load-balancing, PIX firewalls, and VPN• Administered Oracle and Oracle database replication, Apache, WebLogic, Exchange 2000, DNS, sendmail, Perforce, and customer support systems• Led deployment and management of server farms at two co-location facilities, and supported two remote offices• Directed facilities construction projects, including cabling, power, and HVAC• Managed vendor relations for hardware, software, co-location, networking, wiring, and phones• Hired, managed, trained, and mentored a technical staff of six

• Technical lead for a project to connect 4,000 machines worldwide for large-scale software tests, including network infrastructure and cross-platform automated operating system deployment• Led design of lab management tools including inventory and machine reservation systems• Established and supported file servers and data replication between five international sites• Coordinated internationally distributed staff of 15

• Deployed and supported Solaris, AIX, IRIX, and MS Windows servers and workstations used for developing 3D visualization software• Managed numerous Oracle instances, NIS, DNS, sendmail, and backups• Administered source code management system using ClearCase and ClearCase MultiSite• Composed and edited end-user documentation and web site content

• Created software manuals and advertising copy using Frame Maker and Ventura Publisher• Developed style sheets and automated processes to ensure standards compliance• Provided system, network, database, and application support for the documentation group

Ba, Computer Science

Ba, History And Political Science