- Review claims regularly to evaluate and propose a course of action for each claim to help facilitate settlement.- Work with claims counsel on litigated claims. Attend mediation or trial as needed- Able to clearly communicate concise action plans, and present plans for moving the case to conclusion.- Develop and maintain relationships with clients and internal relationships to provide effective handling of workers’ compensation claims.- Ability to negotiate with workers’ compensation plaintiff attorneys on behalf of clients to have positive outcomes related to settlement.- Participate in occasional sales and service meetings and webinars at the request of Client Executives and clients.- Manage social media marketing channels, content, campaigns and day-to-day activities- Grow engagement, reach, referral traffic and conversions through proactive organic and paid campaigns and management.- Monitor trends in Social Media tools, applications, channels, design and strategy, providing recommendations for use and innovation.

- Lead in Settling future medical claims- Handle company social media (Facebook, Twitter, LinkedIn, Constant Contact, AmetrosBlog)- Provide pricing proposals and agreements immediately upon request- Serve as a point of contact for all product and service inquiries- Accurately track all customer referrals and provide daily reports to Sales and Operations- Build and maintain relationships with new or repeat customers and ensure their satisfaction throughout the entire sales process- Participate in and follow up on sales calls- Communicate with Members that utilize our product to manage their medical treatment needs- Support Ametros CEO and Executive team with various administrative tasks- Travel and conference coordination

•Support marketing day-to-day operations including media campaigns, promotions and projects. •Develop and maintain relationships with decision makers of new and existing clients, and media outlets.•Research and analyze target markets to develop strategic and tactical plans to grow the business.•Create, recommend and implement marketing programs and campaigns for products and services of the organization- Identify and develop new and existing referral sources to develop successful referring relationships.- Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.

•Won several Enterprise Service Quality Index awards for customer service by interacting with business partners, customers, and management professionals on a daily basis.•Generated loyal customers by marketing to large corporate clients and converting those who were previously engaged with competitors•Consistently finished as a top regional sales performer on Enterprise’s Employee Performance Matrix•Managed accounts with attention to cost controls and budget analysis

Increased sales by 42% via planning, development, and implementation of a market analysis that identified target goals ● Aided in the establishment of a corporate marketing campaign which assisted in growth and the obtainment of new business segments ● Fostered and expanded relationships with accounts i.e. insurance companies, body shops, hotels, etc. ● Collect money from accounts receivables and money owed from previous contracts ● Prepare budgets and financial statements in accordance with direct costs and operating expenses

Generates revenue reports & manages customer databases with advanced ticket managementsystem Paciolan* Performs various administrative duties such as updating promotional codes, processingrefunds, and booking sales in Paciolan* Manages the distribution process of both group and individual tickets for the 2010 NBAseason, providing quality assurance analysis* Effectively interacts with season ticket holders and patrons during all home games tomeet the 76er's Customer Service goal of ensuring a hospitable experience and family-friendly atmosphere* Assists Ticket Manager in updating per ticket fees for web and phone orders for allhome games.

Analyzed and reported information requirements using workflow charts and diagrams. Performed data entry, data accuracy verification, and ensured data security Provided resources and problem resolution for workgroup.