John Fair, Pmp Email & Phone Number

San Antonio, Texas Metropolitan Area

-Participated in a three-month training program in order to learn a new industry and software.-Mentored new hires participating in the training program, including SQL and XML Training.-Managed multiple projects at one, following a Waterfall/Agile hybrid methodology.-Collaborated with team members using a variety of tools including JIRA, SharePoint.

• Managed multiple major enterprise level separation projects at once, following a Waterfall/Agile hybrid methodology.
• Coordinated with internal and external IT teams in order to maintain strict project timelines.
• Utilized project management tools including JIRA, Smartsheets, and SharePoint to organize and share project information with stakeholders and company executives.

• Quickly adapted to new industry, managing and leading 10+ ongoing projects of various sizes.
• Coordinated with Development in order to manage and deliver complex integrations per customer timelines.
• Responsible for managing contract compliance on all projects to keep projects in scope.
• In charge of forecasting effort for all projects and implementations, internal and external, to improve team efficiency.
• Worked with Sales department to assist in company growth by helping with SOWs, Demos, and RFPs.
• Ran cluster analysis on customer data in order to report tends and cost saving opportunities.

Sanford, FL

• Grew the Court Project Management team from three to six Project Managers.
• Recruited and trained three new Project Managers while completing five major implementations in one year.
• Managed up to 16 concurrent projects in the company portfolio at any given time.
• Responsible for managing contract compliance on all projects in order to keep projects in scope.
• Streamlined problem areas in the implementation process to allow for more uniform installs.
• Created and managed project timelines in Microsoft Project, enabling time and resource tracking.

Atlanta, GA

• Taught multiples classes to 150+ users at International User Conferences
• Utilize SQL commands to navigate and maintain databases.
• Created database mappings to be used during interface creation for customer QOL improvements.
• Worked in Jira to manage software defects and features and coordinate with development team.
• Managed Change Orders to handle changing Project Scope and keep projects within budget.
• Created detailed time forecasts for all customers and maintained project plans in Microsoft Project.

• Lead product demonstrations for potential customers, resulting in signed contracts.
• Manage project life cycle processes to ensure smooth implementation for both internal and external resources.
• Developed and configured workflows in an advanced CMS for end users, using both Java and SQL.
• Lead training sessions to increase comfort level of end-users.
• Worked in Jira to manage software defects and features and coordinate with development team on integrations.

• Plan and implement court processes, leading to paperless workflows used in municipal courts across the country.
• Involved in numerous product go-lives, leading multiple implementations.
• Work closely with City and County officials to help transition to new Court Management System.
• Manage both internal and external resources during entire project life cycle to ensure smooth transition.
• Create workflows and train multiple users on use of new Court Management Software for daily use.
• Coordinated with developers transitioning from a Waterfall to an Agile methodology, using OnTime and Microsoft OneNote.

-Develop and maintain testing plans and documentation for multiple products.-Coordinate with developers and oversee multiple testers to meet product deadlines.-Create and maintain VMware virtual environment for virtual machines used for testing and support.-Develop and manage project to restructure testing practices.

-Conduct web and Windows program testing of multiple software products.-Utilize SQL commands to navigate and maintain databases.-Responsible for multiple internal testing projects aimed at increasing testing productivity.

-Maintain seven data and communications servers and other network functions, to include: server backups, anti-virus, and email servers.-Work with employees to resolve individual hardware and software problems quickly and professionally.-Collaborate with co-workers to create Data Retention Policy for company.-Install individual workstations for new.

-Order and display of all convenience products as well as general customer service and cashiering.