John Michael Rol Email & Phone Number

Metro Manila, Philippines

Philippines

- Led the collections team in managing and ensuring the timely and accurate collection of outstanding balances, minimizing overdue payments and enhancing cash flow.- Developed and presented collection reports, including forecasts and progress updates. Provided insight into low collection drivers and recommended strategies for improvement.- Addressed.

Quezon City, National Capital Region, Philippines

Task: Assigned responsibility in three parts. The first step, according to Company Direction, is to examine the impact of AR on the organization's pipeline. Second, communication refers to the coordination of Team Leaders, Supervisors, Managers, and so on in order to address and optimize process workflow. Mentoring is the third component.

Quezon City, National Capital Region, Philippines

• as Virtual Assistant from October 2021 - May 2022Task: Handling full cycle of accounts receivable, including but not limited to: Month-End Reports, Payment application, Issue Credits, Sales Tax, Account Reconciliation.
• Determined the cause of Amazon aging invoices. Endorsed analysis report to respective accountable departments: Returns (RMA) to CS & Warehouse, Pricing to PO Team, & Store Credit knock-off to AR Manager.
• 100% Efficiency on Billing Invoices to Amazon Vendor Central thru division to colleagues.

Quezon City, National Capital Region, Philippines

• Task: Responsible for and involved in a number of administrative duties, including but not limited to: Sending Invoices through Online & Email for Non-Amazon Retail Accounts; Prepare AR Aging from Tableau (Weekly).
• In first 3 months, achieved to decrease AR Past Dues Greater than 60 Days from 11.47% to 5.08%.
• Initiated a weekly report of solely uncollected AR Sales Tax Past Dues and endorsed to AR Tax Team for their working.

Quezon City, National Capital Region, Philippines

• Task: Email & Review Customer’s Single and Multistate Sales Tax Exemption Certificates. Follow up Expired Certificates. Process Tax Adjustment Credits.
• 100% Accuracy in processing Tax Adjustments.

Taguig, National Capital Region, Philippines

• Preparation of AR Reports such as DSO, Hanging Balances, and Collection Analysis. Processing of Credit Memos for Lost in Transit, Rebates, and Accruals. Customer Account Reconciliation and Follow-up of Payment.
• Initiates “Month-end Same Day Collection Clearing” to improve DSO (Days Sales Outstanding).
• Communicate with clients to decrease the chance of disallowance of Tax Credits – via Expanded Withholding Taxes.
• Provides reports in a weekly/daily basis to further assess which customer should be prioritized.

NCR - National Capital Region, Philippines

• Preparation/Routing of Check & Journal Vouchers, Bank Debit Memos, & Collection Receipts. Day-to-day reconciliation of Savings & Loans Receivable Subsidiary vs. General Ledgers. Monitoring of Multiple Bank Cash Funds.
• Directed the system integration, with the cooperation of the IT Team, to decrease process lead time and human intervention.
• Initiates reconciliation to reduce interest expense on savings, via identification of Dormant Accounts.
• Successfully managed to open Bank Accounts and continuously monitor cash liquidity/funds to avoid delays in disbursements or other bank charges.