John Coyle Email & Phone Number

Salt Lake City, UT, US

Creating the next generation of right sized, on-demand packaging solutions with a focus on innovation, visibility, scalability, uptime, quality, and speed of delivery.Working to accomplish high priority software objectives by utilizing internal software teams and 3rd party vendors as neededResponsible for X5 and X6 line of machines, along with job import.

Bentonville, Arkansas, US

Manage IT infrastructure project backlog, improving performance and security for customersCollaborate with different teams to identify, align and drive strategic planServed as ScrumMaster for multiple cross-functional teamsProvide communication and stakeholder managementIdentify capabilities and define metrics for the businessKey Projects-Overhaul and.

Salt Lake City, Utah, US

Product Owner and Key stakeholder in IT New Systems Development groupCreated and Implemented employee systems training across OTR business segmentFinalized implementation of new TMS system, unifying all operations divisions on one platformServed as ScrumMaster for multiple cross-functional teams

Salt Lake City, Utah, US

Responsible for managing backlog of issues using JIRA and Microsoft TFSFilled Product Owner roles for multiple products including entire Transportation Management SystemOversaw migration from legacy system to new TMS

Greeneville, Tennessee, US

Converted 3PL Cold Chain brokerage to asset based carrier with 100+ company tractors, improving profit margin by 10%Product owner for TMS system (TMWSuite) working closely with 3rd party development to address bugs & enhancementsReduced cost per mile by 18cents & increased Rev/Trk/Day $200 by increasing utilization efforts Improved Annualized turnover 35.

Salt Lake City, Utah, US

Responsible for managing & optimizing all operational activities, including: Weekly production exceeding 6mil miles utilizing 2400 drivers, 1700 tractors & 2500 trailers 26 direct reports, including 5 off-site employees at CRE owned driving schools Managed operational oversight team for 1700 Phase 1 and Phase 2 students Developed program & managed training.

Implemented procedures to reduce month-end closing process by 67% from 15 days to 5 days Reduced company-wide oil inventory turnover from 37 to 26 days Oversaw day-to-day operations of Rock Springs, Wyoming terminalDeveloped inventory reconciliation system to reduce unexplainable fuel loss by 80% Oversaw software & hardware implementation for multimillion.

Managed overall staffHired, trained, scheduled, disciplined & evaluated staff of twenty employeesHandled daily operations of self-sufficient businessIncreased sales 30% year over year through improved food quality and restaurant cleanlinessReduced inventory costs by 4 basis points through tighter controls and staff trainingKept accurate logbook of sales.

Chatsworth, CA, US

Monitored technicians for Quality Assurance & handled supervisor escalation callsSupported DSL, wireless & dial-up connections for 250,000 usersAnalyzed call statistic reports & scheduled technicians according to workloadWorked with Customer Relations Management to resolve systemic issuesProvided graveyard technical support for Olympic Village during the.