-=- I am not interested in franchise opportunities. Do not contact me regarding these. -=-Over twenty years of experience working with IT infrastructure. Hardware enthusiast looking to push the boundaries of what technology can do for small businesses on a budget.Notable Projects:VOIP phone system - Migration of two-hundred phones from aging Iwatsu system to modern 3CX VOIP system. Six months of planning and preparation leading to two days of deployment. Saved the client approximately $60K in hardware and software and $30K in annual licensing. System has handled 1.7 million calls.COVID mitigation - Worked with clients to prepare for possible COVID shutdowns that became a reality. Preventative stockpiling of hardware, network reconfigurations, and end-user training resulted in all clients able to work from home with no downtime.20/2 rule - Planned and implemented the "20/2 Rule" for internal support. Use of automation and analysis resulted in support requests being answered in less than twenty minutes and resolved in less than two hours for all clients.Cellphone expense reduction - Worked with client to analyze their mobility expenses. Found ways to decrease their expenses from $30K/month to $8K/month while maintaining the cellphone count and upgrading most cellphones to more modern hardware.Telecomm expense reduction - Client telecommunications expenses out of control and needed help reducing costs. Worked with client accounting team to audit the bills. Found many services that were no longer in use or could be migrated to lower cost services. Saved the client approximately $5K/month.
Listed skills include Systems Administration, Vmware Esx, Network Administration, Database Administration, and 15 others.
