Spearheaded business development and account management, including creating an investment pitch deck and negotiating contracts for 3rd party APIs and insurance contracts. Executed continuous application testing and review, pushing the company closer to launching a local pilot test. Leveraged strong problem-solving skills to identify and resolve inquiries to drive customer acquisition. Utilized great attention to detail to assess potential risks and challenges to develop innovative project plans.Key Contributions▪ Pioneered the rebranding of CARIV, including revamping the company website, trademark filing, creating new social media accounts, and filming our promotional video to expand brand awareness.▪ Co-managed the development of the CARIV mobile application utilizing agile methodologies finalizing the beta-version app for testing.▪ Registered and set up booths for multiple online and real-world mobility conferences, often requested as a public speaker to address mobility solutions within our company’s expertise.

Rebranded to the current company, including revamping the company website, creating all social media accounts, and filming a promotional video to expand brand awareness.

Conducted research and used a strong command of the English language to write fiction and nonfiction prose, such as essays, business plans, research articles, screenplays, and pitch decks. Developed factors such as themes, plots, action, and dialogue for content creation. Revised material until meeting high personal standards or client satisfaction within specified time constraints.

Worked as a nightly cook creating, testing, and revising new recipes while writing a business strategy for future growth. Added many new menu items and completed a cost breakdown analysis of each item. Helped create an individual packaging system for each item and transitioned from a single retail location to an expanding wholesale operation.Key Contributions▪ Expanded the menu to include vegan, vegetarian, and gluten-free options expanding our clientele base. ▪ Negotiated contracts and onboarded new retail locations to sell our product.▪ Wrote the Operation Procedures for prepping, baking, storing, packaging, and delivering products.

Pioneered strategic planning and business development, identifying and acquiring new customers by fostering long-term, professional relationships and managing daily responsibilities for clients outside the developed areas. Supported customer prospecting and lead generation, deploying interpersonal communication to present company services and solutions to customers. Conducted market research to identify and secure new business opportunities. Key Contributions▪ Promoted the delivery of exceptional customer service and guided continuous improvement by developing a 3-tier service program to increase revenue by offering added benefits to higher-paying customers.▪ Created an innovative proposal for partnering with apartment complexes to provide services to all tenants, expanding market research and profits.

As an Air Force Noncommissioned Officer (NCO), I supervised, developed, and molded new hires into future leaders. Leveraged high attention to detail and analytical skills to review and submit blotters, reports, and related documents with 100% accuracy. Key Contributions▪ Led daily pre-work meetings to address role-call, assignment changes, security threats, and pass on pertinent information from the previous shift. ▪ Completed training initiatives using various instructional techniques such as role-playing, simulations, team exercises, or group discussions.▪ Operated as a shift manager for 12-15 employees while directly supervising 3-5 workers at any time. ▪ Hand-selected to lead a high-performing team of 7 for the temporary security of Air Force One.

Charged with aiding the Supply Manager for the 2011 official Base Realignment and Closure (BRAC). Supervised ten employees to take a physical account of every item housed in our warehouse. Assisted in the relocation of unit assets.Key Contributions● Supervised a team to take a physical inventory, and adjusted the databases and logistics system to match while accounting for discrepancies.● Contacted all other similar businesses within a specified radius and negotiated the logistics to offload 100% of the company's inventory and close out our account.

Delivered cross-functional leadership across training operations, guiding program development and strategic planning to streamline performance improvement. Championed change management and promoted training initiatives to increase overall job knowledge, productivity, performance, and safety for team members. Facilitated the development of and maintained operational expertise across multiple functional areas in the distribution center.Key Contributions▪ Standardized and revised training materials and warehousing procedures and trained 1,000+ employees to drive efficiency, saving the company countless hours in labor costs. ▪ Managed a new database that monitored employees with multiple job certifications; coordinated efforts between area supervisors to share qualified employees between job functions.