John Kolesar Email & Phone Number

San Francisco, CA, US

Provide consulting services for multiple 'fun' industries, because life is too short not to have fun! Decades of experience have created expertise in: theme parks & resorts, regional & local amusement parks, alpine ski resorts, health & wellness, adventure travel. Consulting services performed: marketing, brand awareness, operational effectiveness.

New Orleans, LA, US

Bringing cultural, historical, natural, and collection-based museums into the modern, post-covid era. Providing expert industry insights and consultative guidance for the best possible visitor experience in museums, with our best-in-class fabrication facilities and A.V. integration team.

Orlando, Florida, US

Maintaining client relationships and developing immersive projects for Electrosonic's Enterprise customers. Bringing excitement and fun to the AV world, lighting up the world with one brightly lit smile at a time. Growing client and partner relationships with newly completed NorCal expansion.

London, GB

Responsible for ensuring flawless customer experiences at Sutherland Labs. Create "wow factor" for all visitors by customizing their experience - with our facility, our people, and our message. Manage every aspect of client visits in support of sales, marketing, and business development teams. Opened first ever EBC for Sutherland, and created global.

Irving, Texas, US

Represented all business units of a complex Fortune 5 medical corporation with over $170 Billion in annual revenue. Managed a complex network of medical automation devices and hospital equipment in product showcase. Organized events in conjunction with multiple departments and create a world-class experience for all guests and visitors. Conducted.

Oversaw all dining room operations, staffing, training, and quality assurance for business grossing $6.5 million annually.

Managed daily office operation, room inventory, sales goals, and website data. Resolved all owner and/or guest discrepancies.

Performed all marketing, merchandising, bookkeeping, and accounts payable/receivable functions. Surpassed owner-set sales goals by 90%.

Responsible for operations, training, and staffing of 20 positions at lodging front desk. Handled all guest complaints, reservation problems, maintenance issues, and billing disputes for guests and homeowners. Nearly eliminated complaint rate of over 40% to less than 1%.

-Genzyme BiopharmaceuticalsExecutive Assistant for President of International Marketing-The Gillette CompanyExecutive Assistant for Director of International Marketing

Maintained customer databases and service orders. Supervised staff of 15 programmers, and ensured their immediate 24 hour response to Help Desk. Provided support for six senior IT managers. Completed all new-hire training and orientations, desktop system installations, and all software/hardware ordering for MIS department.

Provided sole support to the President of non-profit commission on education. Executed training of computer operations, created business database, and streamlined administrative procedures.

Exceeded monthly corporate sales goals by 20%. Performed merchandising, accounting, computer maintenance. Managed staffing scheduling, and training of 40 employees.

Trained over 350 new-hires (including managers and store bookkeepers) in store openings from Seattle, WA to Bakersfield, CA. Audited existing stores and conducted appropriate follow-up training throughout region.

California State University Sacramento, Major: Spanish – Minor: Computer Sciences

Emergency Medical Technician, E.M.T.