John Lance

John Lance Email and Phone Number

UX Strategist at Advisor360° @ Advisor360°
John Lance's Location
Littleton, Massachusetts, United States, United States
John Lance's Contact Details

John Lance personal email

John Lance phone numbers

About John Lance

Ah, the dreaded summary, where I attempt to give you a quick synopsis of my talents and experiences without sounding like I used a mission statement generator (which, incidentally, appears to be a real thing (http://cmorse.org/missiongen/) and generated the following "My mission is to continue to facilitate easy-to-use interaction design in order to continue to embrace user centric Design Thinking for 100% customer satisfaction."​ - perhaps I mocked it too quickly).So, all kidding aside, things I know about. I know how to lead teams consisting of a wide variety of roles. This may come as a shock to some, but visual designers, user researchers, interaction designers, prototypers, and information architects are not all the same thing and have very different perspectives and needs. Also, I know how to mentor team members who are fresh out of college or have twenty years experience. Again, may come as a shock to some folks but they are not the same and one's management style really has to reflect that. I know a lot about design. I've championed user centered design at every organization I've worked at. I've designed interactions, created specs, run usability tests, created personas, conducted focus groups, and presented to executives, customers, partners, and whatever flavor of stakeholder I may have missed. I've been in the arena, and I like to think I've won more than I've lost. Okay, that last bit sounded pretentious, but it's a good line, and I'm a sucker for a good line. - JL

John Lance's Current Company Details
Advisor360°

Advisor360°

View
UX Strategist at Advisor360°
John Lance Work Experience Details
  • Advisor360°
    Lead Ux Strategist
    Advisor360° Sep 2021 - Present
    Weston, Massachusetts, Us
  • Advisor360°
    Ux Manager
    Advisor360° May 2019 - Sep 2021
    Weston, Massachusetts, Us
  • Advisor360°
    Ux Design Lead
    Advisor360° Apr 2019 - May 2019
    Weston, Massachusetts, Us
    Advisor360 was spun off from Commonwealth Financial Network in April 2019.
  • Freelance, Self-Employed
    Ux Designer
    Freelance, Self-Employed Jul 2018 - Present
  • Commonwealth Financial Network
    Ux Design Lead
    Commonwealth Financial Network Sep 2018 - Apr 2019
    Waltham, Ma, Us
  • Cogito Corp
    Ux Lead
    Cogito Corp Dec 2017 - Jun 2018
    Boston, Massachusetts, Us
    • As the sole Interaction Designer was responsible for the entire design life cycle. • Conducted onsite visits and interviews to identify and understand user needs. • Captured and defined the As Is and To Be states of the systems. • Developed and iterated wireframes and interactive prototypes.• Conducted remote usability sessions to validate designs and iterated on the findings.
  • Idemia
    Senior Product Design Manager
    Idemia Apr 2016 - Dec 2017
    Courbevoie, Ile De France, Fr
    • Managed the UX team, which includes mentoring individuals, determining project staffing, performance management, and working with the team to settle on a standard tool set.• Led UX projects, which includes defining scope and objectives, providing feedback on deliverables, and assisting in coordination with other teams, such as Engineering and Product Management.• Designed Next Generation products, redefining legacy experiences to accommodate modern UX approaches and updated look and feel. • Drove initiative to establish design patterns and UX standards across the organization to achieve common experiences across the product portfolio.• Collaborated with external consultants and agencies on design initiatives, including an accessibility audit.
  • Ibm
    Senior Ux Manager
    Ibm Sep 2014 - Apr 2016
    Armonk, New York, Ny, Us
    • Managed teams of User Interaction Designers, User Researchers, Prototypers, and Information Managers.• Managed projects as well as serving as people manager for individuals.• As a project lead, provided both strategic and tactical guidance to the team, evaluated and provided feedback on deliverables, and served as a bridge to enable smooth partnering with other roles, such as engineering and product management.• As a people manager, provided mentoring to individuals, arranged for staffing of various projects, and ensured the team has a sense of the organization’s strategy.• Championed the adoption of IBM Design Thinking methodology and integration into projects, including running workshops and training designers and other disciplines.• Worked with engineering, product management, and other stakeholders to ensure that deliverables are on time and high quality.• Recruited and onboarded new UX employees.• Interacted regularly with customers in a variety of roles, from conveying our design vision and roadmap in a formal Customer Briefing Center setting, to conducting on-site, information gathering visits.
  • Ibm
    Ux Manager
    Ibm Apr 2012 - Sep 2014
    Armonk, New York, Ny, Us
    • Manage a team of User Interaction Designers, User Researchers, and Information Architects.• Work with engineering management and other stakeholders to ensure that deliverables are on time and high quality.• Compile and deliver Operations briefings for executives.• Develop a relationship with a local university, identifying co-ops and class projects.• Attended IBM Basic Blue training for managers.• Authored/co-authored multiple inventions and patents.
  • Ibm
    User Experience Project Manager
    Ibm Apr 2011 - Apr 2012
    Armonk, New York, Ny, Us
    • Responsible for project managing multiple projects and teams.• Engaged with engineering and other stakeholders to ensure that deliverables and projects were on track.• Introduced agile practices to UX work, both at the project level and the team level.
  • Ibm
    User Interface Designer
    Ibm Oct 2004 - Apr 2011
    Armonk, New York, Ny, Us
    •• Product designer responsible for web and rich client Calendaring and Scheduling user interfaces.• Built prototypes and conducted user interviews to obtain feedback.• Authored/co-authored several invention disclosures and patents.
  • Lightbridge
    Human Factors
    Lightbridge Aug 2001 - Oct 2004
    Us
    •• Solo Human Factors Engineer responsible for design and usability testing of user interfaces.• Led design teams for web and WAP graphical user interfaces. Design teams included representatives from Product Management, Engineering, Quality Assurance, Documentation, and other groups.•• Conducted usability tests of Lightbridge’s IVR system and assisted in the creation of IVR related personas and scripts.•• Created GUI storyboards for web-based software applications. The documents serve as paper prototypes as well as forming the basis for technical specifications.•• Created prototypes and conducted usability tests using the prototypes prior to development. In some cases, remote usability testing was used.•• Compiled user profiles.••• Conducted on-site observations of clients interacting with software. •• Conducted usability testing and heuristic reviews of legacy software applications.•• Created and maintained Lightbridge’s GUI Design Standards.
  • Lightbridge
    Documentation Specialist
    Lightbridge Aug 1997 - Aug 2001
    Us
    • Served as Lead Documentation Specialist for a software application suite.•• •Wrote HTML on-line help for web-based software applications.••• Wrote hard copy documentation for multiple software applications, including APIs.•• Participated in the translation and localization of documentation.••• Developed on-line help standards.•• Served as department’s tools specialist, maintaining templates and cascading style sheets.
  • Lewtan Technologies
    Technical Writer
    Lewtan Technologies Sep 1995 - Aug 1997
    Waltham, Ma, Us
    • Wrote Windows on-line help and hard copy documentation.• Conducted usability testing of documentation.• Conducted market needs analysis to determine appropriate focus of documentation.• Maintained company-wide document version control database.• Applied ISO 9000 knowledge to maintaining departmental standards.
  • Meditech
    Technical Writer
    Meditech May 1994 - Sep 1995
    Canton, Massachusetts, Us
    • Wrote Windows on-line help and hard copy documentation.• Created audience analysis questionnaire and submitted it to Service, Implementation, and Development divisions to determine documentation’s audience.
  • Image Plus
    Technical Writer
    Image Plus 1993 - 1994
    • Wrote and edited technical documentation.• Wrote and edited client’s monthly company newsletter.

John Lance Skills

Agile Methodologies Heuristic Evaluation Usability Testing User Research User Centered Design Task Analysis User Scenarios User Experience User Interface Design Persona User Interface Wire Framing Usability Engineering Usability Html User Experience Design Human Computer Interaction Wireframes Information Architecture Technical Writing Software Documentation Interaction Design Paper Prototyping Product Design Experience Design Agile Project Management Contextual Inquiry Mobile Applications Rapid Prototyping Scrum Technical Documentation Product Management Web Applications Software Project Management Software Design Requirements Analysis Online Help Information Design Wireframing

John Lance Education Details

  • Bentley University
    Bentley University
    Human Factors And Information Design
  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    English

Frequently Asked Questions about John Lance

What company does John Lance work for?

John Lance works for Advisor360°

What is John Lance's role at the current company?

John Lance's current role is UX Strategist at Advisor360°.

What is John Lance's email address?

John Lance's email address is jl****@****hoo.com

What is John Lance's direct phone number?

John Lance's direct phone number is (800) 426*****

What schools did John Lance attend?

John Lance attended Bentley University, University Of Massachusetts Amherst.

What are some of John Lance's interests?

John Lance has interest in The Transylvanian Fang Mouse, Priscilla Holmes, 2010, Bark, Fiction Publications, Fiction Publications  2010.

What skills is John Lance known for?

John Lance has skills like Agile Methodologies, Heuristic Evaluation, Usability Testing, User Research, User Centered Design, Task Analysis, User Scenarios, User Experience, User Interface Design, Persona, User Interface, Wire Framing.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.