John Molite Email & Phone Number

Raleigh, North Carolina

Raleigh-Durham, North Carolina Area

• Leads organization for driving results and innovation in Company-owned restaurants in order toevaluate and recommend enhancements to overall store operations and brand
• Manages the development, implementation and evaluation of processes, operational standards,marketing strategies, cost management, and employee & customer practices to continuallyenhance the customer experience and.
• Develops strategic business plan with yearly operating plans and budgets, including sales andprofitability targets, for all company owned units
• Serves as key liaison for piloting of new products, displays, equipment, unit economic modelsand training with corporate teams (i.e., marketing, culinary, catering, grocery, training)
• Collaborates with corporate teams on issues and projects relevant to unit sales, operationalsupport and the customer experience
• Identifies community and professional associations, events and councils to attend andparticipate in to enhance brand, operations and recruitment

Raleigh-Durham & Charlotte, North Carolina Areas

• Toys R Us and Babies R Us District Manager for central North Carolina markets effectivelyleading human resources, asset protection and overall operations of approximately 450 TeamMembers and 28 Managers in 11 Stores
• Guided store teams in developing strategies and action plans for achieving profitability goals 3consecutive years while leading the Northeast Region in sales and profit performance in 2014
• Coached and developed the business acumen of the team while achieving proper,consistent and creative implementation of corporate strategies and initiatives
• Maintained staffing levels and focus on succession planning while mentoring 5 District Managers
• Fostered a guest service culture in all stores, maintaining awareness of current competitive trends

Wayne, New Jersey

• Analyzed workload balancing 1,400+ projects & successfully operating in $15M labor budget
• Developed the ‘Make the Sale’ campaign increasing SOS sales by $12M over 2009
• Provided operational support to 5 Regions consisting of ~850 Stores and 75 District Managers
• Developed talent among Store Communications Team
• Worked cross-functionally to define strategic vision and communication plan for store operations
• Acted as organizational gatekeeper for communications & task management system for stores

Connecticut And Western New York Areas

• Babies R Us District Manager for CT & Upstate NY District that lead ~450 Team Members in10 stores achieving $90M+ in sales from August 2004 to the 2009 company integration
• Opened Connecticut’s 1st R Us multi branded superstores in July 2009 & October 2012
• Provided operational and training support to 3 Side By Side stores including successful pilotstore while opening 3 stand-alone Babies R Us stores in CT and NY
• Toys R Us and Babies R Us District Manager for Connecticut that lead ~600 TeamMembers and 36 Managers in 11 stores since February 2009 company integration

Atlanta, GA

• Interim District Manager for Pennsylvania District responsible for 10 stores and $85M in sales
• Provided operational support and training to the East Coast Region of ~70 stores
• Coached store teams on methods for implementing new tools, systems, and technology
• Worked with stores to evaluate operations and provide solutions to improve effectiveness
• Received President’s Award in Q1 of 2004 in recognition of superior performance

Wayne, NJ

• Provided operational support to ~ 200 Babies R Us Stores and 17 District Managers
• Managed all aspects of the Guest Satisfaction and Mystery Shop Programs
• Created Telephone Mystery Shop Program to increase quality of telephone etiquette in stores
• Coordinated guest resolution process received via phone, emails, letters & comment cards
• Monitored corporate call centers for quality assurance and helped provide periodic training
• Selected as a trainer for fulfillment ordering, HR management & automated scheduling systems

Delray Beach, FL

• Overall operation and management of store with net sales $5.5M+
• Developed and maintained highly efficient profit center >100% of sales & store contribution targets
• Hired, trained and developed staff of 30 hourly Team Members & 2 Assistant Managers
• Certified LIFO and Management Trainer for various “R” Us University leadership courses
• Selected as the Loss Prevention Specialist for the Florida District

West Palm Beach, FL

Master Of Business Administration (M.B.A.), Management

Bachelor Of Business Administration (Bba), Management & Marketing

Associate'S Degree (Aa), Hotel And Restaurant Management