John Montross work email
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SENIOR OPERATING EXECUTIVEVisionary executive with a proven track record in strategic, transformational change management and day-to-day operations management. Strong leader and collaborator with an intense focus on getting results. Experienced at improving operational maturity in complex, rapidly changing environments. Proficient in leading and managing mature and start-up environments by melding business partnerships that drive efficiencies and value creation for customers and stakeholders. Transformational Leader | Customer Satisfaction | Planning, Engineering, & Operations P&L Management | Managed Services | Critical Infrastructure | Business Case Development Partner Collaboration | Construction & Project ManagementNOTABLE CONTRIBUTIONS Transformational Change: Saved $240M in Opex over 3 years by successfully orchestrating Project Network Advantage, the largest global telecom outsourcing deal ever signed. Invested $500M CapEx, improving customer satisfaction and growing a $3B P&L with best gross margins and cash flow in nation. Grew a $234M Advanced Services P&L at Cisco. Deployed very complex technology implementations, including LTE 4G, Video Delivery System, Data Center / Cloud, and Unified Communications. Credited by the Management and Board of Directors of a Fortune 100 company for developing executives, managers, and teams that delivered tangible business results. Improved operational efficiency 15% YOY, enhanced Seek Help customer satisfaction metrics 20% for a large Tier 1 Carrier Edge / Core / Data Center network. Built 14 markets as one of the founding executives, with 1G MMDS wireless internet.jmontross1@mac.com 913-488-6038
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Svp Network Engineering, Osp Engineering And Construction, Interim CooFastwyre Broadband Aug 2022 - Nov 2023Led all aspects of the FTTP operations including Network and OSP Engineering, Construction, Field Operations, CO, NOC and Project Management. Assumed leadership in the middle of a ten site Fiber to the Premise deployment for 70K HHP and over $100M CapEx. Instantly provided crisis leadership to a team struggling with time, cost and quality challenges with in-flight FTTP projects. Partnered with CxO leaders to create a future state organizational design and hired critical Directors, Managers and Engineers. Developed Get Well Plans for our FTTP builds in multiple states with our strategic partners. Launched 10 new markets with about 60K FTTP passings. Executed agreements with strategic partners to support our rapid growth in the future. -
Independent ConsultantFreelance Sep 2019 - Jul 2022Consulting on FTTx projects, business case development, critical assumptions of HHP, penetration rates, ARPU, franchise agreements, permits, one touch make-ready, aerial and underground construction. DOCSIS 3.1/4.05G, FWA wireless Managed Services
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Vice President Of Engineering, Construction, OperationsComcast Cable Aug 2015 - Aug 2019Philadelphia, Pa, UsLed the Keystone Regional Engineering, Construction, and Headend Operations teams to plan, design, implement, and operate a network supporting 2.8M households passed and 1.4M internet customers across residential, SMB, and enterprise segments. Upgraded network to MPEG4 and DOCSIS 3.1. Grew a regional $3B P&L with the best gross margins and cash flow in the nation by designing and building over $500M in ISP, OSP HFC, FTTx, and MetroE CapEx over 4 years. Drove overbuild FTTx projects of 125K passings. Transformed a 400% increase in capacity deployment by re-engineering the node split process. Achieved 1st place in Customer Experience (moving from 12th out of 15 regions) by focusing on infrastructure upgrades. Boosted Net Promoter Score (NPS) and eNPS by enhancing reliability and improving processes. Led overbuild projects for MetroE and FTTx worth $50-60M in Capex targeting residential, SMB and enterprise customers. Drove business case development, HHP requirements, penetration rates, ARPU assumptions, franchise agreements, permitting, pole owner make-ready challenges, underground vs. overhead alternatives, construction process and partner selection. -
Advanced Services Delivery Segment Leader, Verizon, Sprint, And Century LinkCisco Systems Dec 2009 - Oct 2013San Jose, Ca, UsLed the Advanced Services Delivery team providing planning, designing, implementing, and operations for large service providers. Grew a $234M services P&L for fiscal year 2013 with 53% gross margins, providing IP and Professional Services. Generated 17% annual growth in services business from $140M to $234M over 4 years.– Implemented several complex technology deployments, including LTE, Video / Content Delivery System, Cloud, Unified Communications, and the largest global edge migration of IOS to XR.– Supported multiple sales teams booking $441M in orders in fiscal 2013.– Hit or exceeded CSAT goals on transactional and subscription contracts 4 consecutive years. Attracted a pipeline of top internal and external Director candidates to fill 2 key leadership positions. -
Vice President Network Transformation StrategiesSprint Mar 2008 - Sep 2009Overland Park, Kansas, Us Transformed network from end-to-end, including planning, design, and operations of a $5B OPEX budget over 7 years. The scope included labor and non-labor components with 6K employees. Business objectives achieved: Significant and sustainable cost savings supported by service level performance agreements (SLAs). Formalized transition with a $20M transformation plan. Balanced business flexibility and risk, ensuring strategic fit with supplier priorities. Created the Network Advantage concept based on a global capability assessment, research, and site visits. Orchestrated the change curve with all executives up through the Board of Directors. Assembled and recruited a highly motivated and extremely talented cross-functional director team. Developed the competitive bidding process and MSA negotiation over an 18-month period. Negotiated >20% cost savings off baseline with SLA and transformation investment guarantees. Completed the MSA / exhibits during a complex process with many CXOs from Sprint and Ericsson. -
Global Vice President, Managed Network OperationsSprint Oct 2001 - Mar 2008Overland Park, Kansas, UsLed operations for the wireline service assurance, maintenance and performance management for all Local, National, and International voice, data, and MNS services (1200 FTEs). Key accomplishments included: Restructured the P&L from a negative gross margin to a healthy 50% GM in 2 years. Grew the business to $245M, expanded our offering with Custom, Standard, and Express tiers. Implemented One Sprint operations team, completing several large complex network migrations. Created a successful outsourcing relationship for MNS Express. Improved operational efficiency 15% YOY, improved Seek Help C-Sat metrics 20%. Directed the Local MNS and data services spin off with Embarq. Sold the Dial IP business to Level 3. Launched Sprint’s Managed Mobility services in 2005. (Similar to AirWatch / VMware)
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Avp, Network Operations & Network Systems - Broadband WirelessSprint Jan 2000 - Oct 2001Overland Park, Kansas, UsHired as employee number 17 in a new business unit (BWG) that grew to about 1K employees. Led the NOC, TAC, network field operations, and NMS development / operations for Sprint’s 1G MMDS high-speed fixed wireless data service.
John Montross Skills
John Montross Education Details
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Fairleigh Dickinson University-Florham CampusEntrepreneurial Studies -
Penn State UniversityElectrical Engineering
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Penn State UniversityTelecommunications Technology
Frequently Asked Questions about John Montross
What is John Montross's role at the current company?
John Montross's current role is Senior Operating Executive.
What is John Montross's email address?
John Montross's email address is jo****@****sco.com
What schools did John Montross attend?
John Montross attended Fairleigh Dickinson University-Florham Campus, Penn State University, Penn State University.
What are some of John Montross's interests?
John Montross has interest in Coaching Youth Travel Baseball, Children, Exercise, Olympic Distance Triathlons.
What skills is John Montross known for?
John Montross has skills like Telecommunications, Managed Services, Wireless, Vendor Management, Ip, Data Center, Cross Functional Team Leadership, Product Management, Voip, Strategy, Networking, Management.
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