John Morabito, Crp Email & Phone Number

As an Account Manager at Lexicon I have overall responsibility for day-to-day program management for a portfolio of specific clients. I am accountable for working closely with the implementation process team during transition initiatives, initial and ongoing policy analysis and development, management reporting needs, financial assessment of goals/objectives and key performance indicators of any service level agreements, resolution of any service escalations, and the quarterly/annual executive review process.I have more than 15 years’ of experience within the relocation and real estate industries. During my career, I have worked in operations, business development and most extensively, as a client services director servicing the program management needs of numerous Fortune 1000 companies.Specialties: Relocation Process Management, Client-centric Care, Team Leadership, Excellent Customer Service, Financial Auditing, International and Domestic Household Goods Moving Logistics, Vendor Relationship Management, Real Estate Matchmaking, Customer Satisfaction Program Creation and Oversight, New Business Development, Marketing, Social Media Development, Electronic Expense Tracking Oversight, Standard Operating Procedure (SOP) Writing and Training, and Enthusiastic Problem Solving

Listed skills include Customer Service, Team Building, Management, New Business Development, and 46 others.