John Morales Email & Phone Number

New York, Ny, Us

Huntington Station, New York, United States

Melville, New York, United States

• Helped grow the hockey league through multiple divisions by adding teams and leading to increases sales revenue.•Promoted growth of the league from 33 to 51 teams leading to an increase in sales revenue by 65%• Enforcing the rules of hockey while teaching the game to players with respect and safety.• Encouraged hockey team coaches to change divisions for upcoming seasons.

Huntington Station, New York, United States

• Assist 4 of the top Long Island Sales Consultants in increasing product sales by an average of 15%. Engage with customers, building relationships and trust to promote products to meet their interest, leading to increased sales.• Oversee individual client spending ranging from $10k-$1M. Proven ability to manage client relationships, provide excellent customer service, and identify opportunities for sales growth leading to Sales Consultants closing more deals.• Prepared for a top client prospect by assisting a Sales Consultant in closing $150k of product sales by leading the engagement, providing product knowledge, recommendations and answering inquires.

Centereach, New York, United States

• Collected and verified payment from customers.• Made recommendations to clients on packages for their event, including add-ons.• Increased business by providing a great customer experience and distributing business cards after each job.• Led a team of 5 employees in the successful completion of over 100+ events.• Increased customer satisfaction by 100% by providing excellent customer service and making recommendations on packages that met the needs of each customer event.• Drove sales by 20% by distributing business cards after each job and following up with clients to ensure their satisfaction.• Committed to providing a professional and efficient service to all clients. Team Member ​​​​​​​​​​​​3/2021 - 8/2021• Skilled in loading and unloading equipment safely and prepared events efficiently.• Customer first mindset to ensure 100% customer satisfaction from arrival to completion of event preparation.

Farmingdale, New York, United States

• Timely and safe delivery of packages for an exceptional customer experience, resulting in 100% customer satisfaction.• Assisted driver to prepare for next package deliveries while in route to meet delivered package quotas.• Provided quality customer service through positive and professional interaction with customers.

Smithtown, New York, United States

• Provided a positive customer experience with compassion, friendly, and courteous service.• Resolved customer issues and answered questions with empathy and led to employee recognition of amazing customer service.• Assisted customers with sales transitions accurately and efficiently including cash, check and credit card payments.• Completed daily cash and credit sales reports for supervisors and store managers with 100% accuracy.• Provided assistance to ensure shelves were properly stocked with inventory to delivery a positive customer service.

Smithtown, New York, United States

• Ensured customers’ orders were delivered on a timely and accurate basis to meet customer requirements.• Delivered food products in accordance with all sanitation and safety principles.• Collected payment from customers and ensured they signed off after receipt of delivery.• Achieved a 100% safe driving record with no accidents or driving violations.• Performed other assigned duties including preparing delivery boxes, taking orders and closing store activities.

Bachelor Of Business Administration - Bba, Finance, General

Education record

Activities and Societies: Club Ice Hockey Member and Treasurer

Regents Diploma

Activities and Societies: Habitat for Humanity Club Member of the Ice Hockey team- Assistant Captain for 2 years