John Petrullo Email & Phone Number

New York, NY, US

New York City Metropolitan Area

Greater New York City Area

• Design bespoke, luxury, private travel experiences to Morocco.
• Responsible for managing and designing tailor-made, high-end, private travel experiences to Morocco.
• Manage a constant portfolio of luxury clients while providing exemplary service and assistance, including many repeat agents and direct clients.

Greater New York City Area

• Maintained portfolios, travel calendars and curated bespoke, luxury, private travel experiences, both international and domestic, for high profile clients.
• Researched and delivered information on different travel destinations for luxury clients.
• Corresponded with suppliers (hotels, airlines, operators and independent guides) to coordinate bespoke travel arrangements, including flights, visas, travel insurance, tours and accommodations.
• Provided ongoing training and development to Junior Travel Advisors to improve accuracy, efficiency, teamwork, and client satisfaction.
• Prepared and processed client invoices, vendor payments and related documentation for accounting.

Greater New York City Area

• Designed bespoke, luxury, private travel experiences to Spain, Portugal and Greece.
• Organized private tours for luxury clientele and small groups while providing exemplary service and assistance, including many repeat agents and direct clients.
• Selected by ownership to manage the development and launch of Greece to add to the portfolio of an established, high-end tour operator.
• Researched current trends of tours, vendors and properties throughout Spain, Portugal and Greece.
• Traveled to Spain on a regular basis for meetings to strengthen relationships, cultivate new experiences and review in-country operations.
• Supervised and trained remote offices in Madrid, Lisbon and Athens to implement travel logistics, including a large staff of expert guides and drivers.

Greater New York City Area

• Supervised two offices in Madrid and a staff of expert guides and drivers.
• Managed invoicing and payment processing.
• Developed successful partnerships with primary in-country liaisons, including establishment of a working infrastructure, flow of communication, contracts, and standard business practices and procedures.
• Collected and analyzed client satisfaction data to plan/adjust future itineraries.

Greater New York City Area

• Responsible for over 150 International students and directed 12 staff members.
• Monitored the financial management and reporting of the center, including overseeing a budget of more than $50,000 and all petty cash claims.
• Implemented and administered all program, personnel and housing policies.
• Oversaw all activity, transportation and meal bookings for staff and students.
• Designed documents for itineraries, scheduling, room and budget trackers, as well as arrival and departure information for all students coming in and out of the USA.
• Organized and led group activities throughout New York City and the East Coast.

Madrid Area, Spain

• Successfully planned and facilitated over 150 original English lessons for 300 Spanish students aged 3-18 years, including the development of tutorials for the advancement of ESL and American culture, conducting oral.
• Introduced new school wide projects using Instagram, Vimeo, Youtube and Vocaroo for creative and engaging assignments.
• Increased the number of students taking Cambridge English exams.
• Mentored students and provided information regarding the US education system and admissionprocess via the US Department of State.

Greater New Orleans Area

• Provided vital services for the homeless and working poor of New Orleans.
• Prepared and served daily meals for over 200 guests, engaged and interacted with guests restoring human dignity, distributed mail and organized art and writing classes.

• Led multiple fundraising events to fund a $6 million Capital Expansion.
• Served as an event coordinator for partner organizations including the Emeril Lagasse Foundation, No Bats Baseball Club and the New Orleans Jazz and Heritage Festival.

Bachelor Of Business Administration (Bba), International Business

Activities and Societies: Fraternity and Sorority Life, Delta Upsilon International Fraternity Inc., Tara Knights Society, Council for.

Methodology And Evaluation Of Teaching English In The Classroom

Politics Of The European Union

Activities and Societies: Study Abroad: Rome, Italy