John Roy Email & Phone Number

Westwood, MA, US

Accountable for driving growth through digital strategy, enhanced selling tools, national accounts and GPO/IDN relationships, customer service and inside sales.

CapExpert is startup commerce platform connecting providers to optimize capital equipment management, selling and purchasing. Advising on strategic planning, business development, marketing, SaaS commercialization

Buffalo Grove, Illinois, US

• Successfully executed strategy and initiatives spanning Marketing, Sales, Customer Service and Category Mgmt.
• Acquired and implemented 3 companies (Endoco, Quantum and K-Dental) with $75M impact
• Drove eCommerce and digital marketing roadmap, delivering 10X profit ROI from paid media conversions
• Created first sales team model with implemented CRM resulting in +12% profitability from control group in <1yr
• Won first ever group purchasing organization, +$3M, with exclusive distribution for the Ohio Dental Association
• Increased Safco Brand Private Label penetration by from 15% to 20% capturing increased gross margin %

Woodruff, Wisconsin, US

• Successfully drove company sale to strategic buyer for $290M, 14.4x multiple
• Delivered transformation strategies for brand evolution, channel expansion, category management restructuring, digital marketing growth, sales enablement platform, and e-Commerce site redesigns
• Grew $50M+ e-commerce paid media ROI 27%; increased organic and direct revenue 53% & 23% YoY
• Expanded and refined product portfolio with sourced and private label solutions including $1M+ new sales in less than six months
• Drove 15% growth of a $5M SaaS solution; compliance monitoring, asset tracking and replenishment
• Supported commercial strategy and acquisition synergy planning; 3 company integrations

Dublin, OH, US

• Accountable for distributed product revenue, customer win/loss impacts and solution service lines: FY21 YTD +$36M contribution margin to budget
• Led commercial strategy for US Medical Solutions business comprised of $10B+ products and $100M+ services for Acute and Non-Acute provider channels
• Direct management of 50 FTEs spanning product marketing, financial offering design, internal and customer-facing analytics and digital commerce
• Company leading employee engagement results for diversity, collaboration, customer focus, development, and communication
• Developed strategy and implemented execution model for $100M multi-year bottom-line growth plan
• Led transformation product portfolio and commercialization operating model redesign into category management infrastructure for a complete assortment of medical consumables and devices

Dublin, OH, US

• Business unit and P&L owner for WaveMark™ the global market leader in real-time healthcare supply chain innovation via proprietary hardware technology (inc. RFID), a robust cloud data and analytics SaaS platform and.
• Business unit leader for an acquired global data and analytics SaaS start-up for hospital providers and device manufacturers, spanning proprietary hardware, software, interfaces and professional services
• Increased market penetration from 2.3% to 12.5%, and grew contracted revenue to $140M and delivering profitability for first time
• Grew organization from 75 to 325 leading VP-led functions of sales, product strategy and management, hardware & software engineering, operations, and & business development functions
• Improved Employee Engagement by 2% (90%-92%), Manager Effectiveness by 10% (80%-90%), Inclusion by 10% (84%-92%) and Recognition by 6% (75%-81%); aggregate 8% higher than enterprise

Dublin, OH, US

• Integrated 11 data mgmt. and analytical teams into a unified Center of Excellence to drive go-to-market capabilities and efficiencies spanning direct leadership of 110 FTEs and $9M operating budget
• Created Spend Essentials™, a sales and customer-facing spend optimization tool enabling $18M segment gross-profit improvement
• Developed $2M product research and intelligence webapp for 2K+ users driving $4.2M/yr. savings across sales, service and product management organizations; including e-commerce data sync
• Designed company-wide “Solutions & Analytics” portal gaining 700+ monthly users driving insights into improving sales and marketing execution
• Improved Employee Engagement by 14ppts (69%-83%), Management Effectiveness by 13ppts (71%-84%), and Inclusion by 10ppts (74%-84%)

Dublin, OH, US

• Developed short and long-term go-to-market strategy for independent pharmacy, targeting company profitability through the improvement of pharmacy business and patient care performance
• Established marketing analytics framework for products, solutions and industry dynamics
• Built business cases for strategic initiatives, such as Retail and LTC Group Contracting, Specialty Rx in Retail and new offerings
• Managed the Annual Pharmacy Business Conference (RBC), which includes 7K+ customer and manufacturer attendees ($12M budget, driven by customer and manufacturer attendance fees)

Dublin, OH, US

• Engaged the full organization in strategic planning, process improvement, culture change, marketing, organizational restructuring and development of internal/external metrics and reporting
• Accountable for 120 FTEs and an operating budget of $7.5M
• Supported five operational departments responsible for critical data management and customer and supplier processes (3M+ item-level contracts, $10B in chargebacks, 400+ suppliers, 50K+ active customer accounts and 15K+.
• Improved customer problem resolution cycle-time by 51% and supplier disputes by 21%
• Improved Employee Engagement by 24% (62%-86%) and Management Effectiveness by 17% (67%-84%)

Dublin, OH, US

• $6.4M total improvements
• Achieved $4.8M through optimization of buy multiples within internal shipping locations and creation of lean operational processes, reducing overall inventory and labor expense
• Achieved $0.9M through creation of excessive customer order controls designed to improve service levels, top-line sales, forecast accuracy and inventory optimization

Dublin, OH, US

• Conducted financial modeling, company due-diligence, strategic planning and built investor presentations for a ~$700M-$1B divestment opportunity
• Created the integration plan for a $1M acquisition, a pharmacy claim reimbursement optimization startup
• Managed the integration plan for two internal business units’ pharmacy managed care departments with targeted $0.7M in annual cost savings

Dublin, OH, US

Dublin, OH, US

Bsba, Marketing; Psychology

Education record