John Muange Email & Phone Number

- Utilized developer expertise to build B2C and B2B websites designed to drive conversions for clients in eCommerce, hospitality, education and service industries.- Built strong client-agency relationships throughout projects, fostering long-term trust and transparency using Zixflow and Monday CRM.- Enriched customer accounts and managed lead stages in Salesforce and Apollo, improving deal closure rates.- Implemented SEO and SEM strategies to drive measurable ROI using tools such as SEMrush, SpyFu, Google Search Console, Google Ads and DSP networks.- Executed client onboarding and provided ongoing technical support, ensuring seamless system integration and long-term operational efficiency using Trello, Slack & Help Scout.

South Africa

- Automated email marketing campaigns using Brevo and HubSpot, enhancing lead nurturing and customer acquisition for an eCommerce platform.- Conducted in-depth customer insights using Net Promoter Score (NPS) surveys and behavioral analytics through Hotjar and Google Analytics, optimizing audience targeting and increasing campaign ROI.- Developed compelling ad copy, keyword sets, and buyer personas for Google Ads and Microsoft Ads, boosting paid campaign ROAS by 230%.- Managed social media calendars and optimized paid campaigns on Facebook, Instagram and X increasing audience engagement and conversions.

United States

- Collaborate with senior developers to maintain Pesto platform, including coding, debugging, and implementing design changes using HTML, CSS, and JavaScript.- Help update and manage content on the website using Contentful content management system, ensuring that all information is accurate and up-to-date.

Bachelor Of Business Administration - Bba, Marketing & Business Analytics

Associate Of Science - As, Computer Science