Johnna Hansen Email & Phone Number

Ogden, Utah, United States

Greater Salt Lake City Area

 Listens attentively to guests needs and concerns; demonstrates empathy Assist with special projects as assigned by team captains , comic con staff, and management Demonstrates team work in association with other volunteers

Roy, Utah

· Consult with medicare recipients regarding available health plans · Assist enrollees with completing telephone enrollments in a timely manner· Complete outbound follow up calls with sales leads

Greater Salt Lake City Area

Assist non standard insureds with obtaining insuranceFind insurance carriers that would be suitable using needs based sales techniquesBind policies for insureds

Ogden, Utah

Roy, Utah

· Consult with medicare recipients regarding available health plans · Assist enrollees with completing telephone enrollments in a timely manner· Complete outbound follow up calls with sales leads

Salt Lake City, Utah

· Consult with guests and complete reservations in a timely manner· Assist guests with questions regarding hotels and amenities, make personalized recommendations · Handled 60+ calls per day

Riverdale, Utah

Prepare vehicles for delivery to customers in a prompt manner without compromising qualityTransport vehicles to other locations per customer and management requests in addition to dealer tradesMaintain cleanliness of indoor and outdoor customer spaces and vehicle inventory

Clearfield, Utah

Ogden, Ut

 Listens attentively to customer needs and concerns; demonstrates empathy and assurance on all chats.  Handle up to 120 chats per day, guiding customers through att.com website and walking customers through shopping cart to completion of order Demonstrates product knowledge and makes recommendations for customers with needs based sales techniques

Salt Lake City, Utah

Assist Medicare beneficiaries with choosing Medicare part D, advantage plans, and supplemental plans.

 Receive 80+ inbound calls per day  Assist customers with basic troubleshooting before connecting customer with advanced technical support. Assist customers with billing questions and issues, issuing account credits when necessary. Resolved dissatisfied customer’s issues, retaining their loyalty

Ogden, Utah

Ogden, Utah

Extract and sort business return formsTrack and turn over any remittance found with forms to work leader and managementPromptly work on any special assignments outside of regular duties Adapt easily to new information and policies that affect workflow

North Salt Lake, Ut

Consult with potential clients to decide which credit repair assistance package is the best fit.Accepted ACH payments via telephoneConnect clients to Paralegals in Welcoming departme

Work At Home

Customer Service and Problem Resolution Rep ll Greets customers in a courteous, friendly, and professional manner using established procedures. Listens attentively to customer needs and concerns; demonstrates empathyMeets customer requirements through first contact resolution. Service Quality Assurance Monitor US CensusListen to interviewer calls to check for compliance in all areasParticipate in calibration sessionsDo side by side observations and coaching with… Show more Customer Service and Problem Resolution Rep ll Greets customers in a courteous, friendly, and professional manner using established procedures. Listens attentively to customer needs and concerns; demonstrates empathyMeets customer requirements through first contact resolution. Service Quality Assurance Monitor US CensusListen to interviewer calls to check for compliance in all areasParticipate in calibration sessionsDo side by side observations and coaching with interviewers Show less

Associate'S Degree, Cosmetology

As, Cosmetology