With over 15 years of work experience in the legal industry, I am a skilled and dedicated Billing Manager passionate about delivering high-quality service to clients and attorneys. I have a BA in Education and a strong background in invoicing, customer service, and administration. I am currently working at Phelps Dunbar LLP, a regional law firm that provides a wide range of legal services to businesses and individuals across the US and abroad. I am proud to be part of a team that values collaboration, innovation, and diversity, and strives to achieve excellence in every aspect of its work.As the Billing Manager at Phelps Dunbar LLP, I am responsible for setting work priorities and monitoring department productivity, developing and implementing procedures to optimize effectiveness, ensuring quality work and timely completion of assignments. I oversee department hiring, coordinate new employee onboarding and integration, and performance evaluation, and serve as a mentor to the department and assist in development and growth. I also produce monthly and ad hoc reports and work with Billing attorneys and Management to ensure timely billing. I enjoy working with a variety of stakeholders and using my skills and expertise to support the firm's financial goals and client satisfaction.