Johnna Willoughby Email & Phone Number

Lincoln, Nebraska, United States

• Initiated marketing strategies through keyword planning for SEO and a Google search ads campaign, designing brochures to reach referring physicians and potential patients, and repositioning by implementing a client testimonial program for social media, the company website, and Google reviews.• Utilized organization and relational skills to schedule appointments, correctly file payments and confidential patient information, and create relationships with clients to build trust around the brand.• Learned the varying structures and procedures of 17 insurance companies in order to verify member policies and benefits to authorize visits and ensure a smooth billing process for both the company and the client.

Lincoln, Nebraska, United States

• Design logo and create promotional content for social media pages using Canva, Lightroom, Photoshop, and Premiere Pro to market services.• Collect professional photo, video, and reviews from photographers and customers after each event for marketing and social media content development.

Lincoln, Nebraska, United States

• Crafted and scheduled social media posts four times a week on LinkedIn and Facebook using selected job postings to drive traffic to the employment website.• Researched website development and redesign to modify the Talent Acquisition Career Center web page for branding and search engine optimization. • Connected with several City and County departments by adapting to their needs to create unique media plans for promoting jobs.• Utilized Canva and Visme as graphic design tools to create 75+ flyers, business cards, graphics, etc. to advertise specific positions and events.

Wood River, Nebraska, United States

• Supervised lifeguard team of 9 by assigning daily tasks and consistently monitoring pool activities.• Resolved patron issues or complaints by listening and addressing issues directly.• Handled high pressure and time sensitive situations calmly, using critical thinking to solve public safetyissues and prevent panic from arising in customers and employees.

Tyler, Texas, United States

• Cultivated relationships with campers, parents, and other camp counselors by utilizing active listening and interpersonal skills for effective communication and conflict resolution. • Communicated and documented campers’ needs, progress, and program benchmarks in weekly staff meetings in order to accommodate, support, and improve camper experience.