Johnna Willoughby Email & Phone Number

Lincoln, Nebraska, United States

• Initiated marketing strategies through keyword planning for SEO and a Google search ads campaign, designing brochures to reach referring physicians and potential patients, and repositioning by implementing a client.
• Utilized organization and relational skills to schedule appointments, correctly file payments and confidential patient information, and create relationships with clients to build trust around the brand.
• Learned the varying structures and procedures of 17 insurance companies in order to verify member policies and benefits to authorize visits and ensure a smooth billing process for both the company and the client.

Lincoln, Nebraska, United States

• Design logo and create promotional content for social media pages using Canva, Lightroom, Photoshop, and Premiere Pro to market services.
• Collect professional photo, video, and reviews from photographers and customers after each event for marketing and social media content development.

Lincoln, Nebraska, United States

• Crafted and scheduled social media posts four times a week on LinkedIn and Facebook using selected job postings to drive traffic to the employment website.
• Researched website development and redesign to modify the Talent Acquisition Career Center web page for branding and search engine optimization.
• Connected with several City and County departments by adapting to their needs to create unique media plans for promoting jobs.
• Utilized Canva and Visme as graphic design tools to create 75+ flyers, business cards, graphics, etc. to advertise specific positions and events.

Wood River, Nebraska, United States

• Supervised lifeguard team of 9 by assigning daily tasks and consistently monitoring pool activities.
• Resolved patron issues or complaints by listening and addressing issues directly.
• Handled high pressure and time sensitive situations calmly, using critical thinking to solve public safetyissues and prevent panic from arising in customers and employees.

Tyler, Texas, United States

• Cultivated relationships with campers, parents, and other camp counselors by utilizing active listening and interpersonal skills for effective communication and conflict resolution.
• Communicated and documented campers’ needs, progress, and program benchmarks in weekly staff meetings in order to accommodate, support, and improve camper experience.