JV2 Head soccer coach for the McFarland High School Boys program. Assistant coach for the JV and Varsity programs.

Work with campus partners and vendors to minimize risk to systems across campus.Evaluate enterprise products for risks the University including LastPass, Zoom, Cisco WebEx.Subject matter expert for LastPass and Zoom.Scan systems with network security tools, including Qualys, Shodan, and NMAP, and work with customers to remediate any issuesIdentify, evaluate, consider, and resolve risks related to data, information systems, and users. Analyze records, systems, and processes to identify compliance with established regulations and proceduresInterviews staff and management to collect information relevant to the RMF (Risk Management Framework) process.Prepare written documentation of work performed.Prepare reports that present the results of RMF and recommends corrective actions POAM (Plan of Actions and Milestones).Perform complex audits of governance and control processes that may be of institutional risk, under limited direction and in accordance with internal auditing policies and standards.Conduct vulnerability-scanning analysis, tests security controls, documents the results of risk assessments, and designs procedures to prevent future incidents.Assist in the design, development, and implementation of security methodology and infrastructure for major systems.Configure, develop, and tests applications and security controls.Assist in developing training, security standards, policy, procedures, and infrastructure for major systems.Perform work to accomplish investigative services.Perform advisory work.Respond to escalated security incidents by conducting forensic analysis and reporting for major and high-risk security breaches.Receive, process, and implements security change requests, including privilege access.Uses the NIST 800-53 framework as the basis for risk assessments.

Lead ERP cloud security analyst for the SIS (Student Information System) PeopleSoft system.Lead ImageNow Security analyst.Evaluated enterprise products for risk including Oracle PeopleSoft, ImageNow, and IBM Optim.Successfully worked with multiple departments to remediate issues to complete three external audits.Responsible for IAM for both the Student Information and ImageNow systems.Scanned systems with Qualys tools and worked with customers to remediate any issues.

Technical team lead for the Learn@UW e-Learning environment. We ran the Desire2Learn/BrightSpace LMS.Administered the cluster of Windows and Linux servers that ran the system.Provided server and application support for the Learn@UW system.Developed and administered a comprehensive internal and external monitoring system.Configured, monitored, and supported the secure file transfer system for all of the UW universities to the Learn@UW system.Monitored and configured the L4, firewalls, logs, and email systems for the server cluster.Worked with the Office of Cybersecurity to remediate both internal and external issues with the system.Worked with multiple vendors to remediate any issues that arose in the system.Evaluated new products and integrations for risk to the system.Scanned systems for issues and vulnerabilities using Qualys tools and NMAP.

My responsibilities included managing the organization’s servers, desktops, multi-media, printers, and mobile equipment. These duties were for over 140 internal and external clients on multiple operating systems including Windows, Mac, Linux, FreeBSD, Android, Windows Mobile, and iOS. Developed and administered remote monitoring and backup systems. Performed security hardening and vulnerability management to ensure PCI compliance. Consulted with clients on web site and hosting solutions. Other duties included active directory management, VPN configuration, and email administration, purchasing, consulting at client sites, and supporting multiple external systems.

Windows system administrator and desktop support with the Department of Neurology. My responsibilities included managing the organization’s servers, desktops, multi-media, printers, and mobile/cell phone equipment. Other duties included active directory administration, email administration, and Mac, PC, and server acquisition.

Provided second level account administration and support to students/faculty/staff for a variety of campus E-mail services including the campus email services of WiscMail and WiscMail Plus.Diagnosed and resolved customer issues associated with their UW NetIDs.Coordinated resolution of service problems with technologists and server administrators.Administered and supported campus e-mail list server service, WiscList, powered by Lyris ListManager.Created and updated the service documentation and support pages for the email list services.Provided account administration and support to students/faculty/staff for WiscCal, the campus calendar solution.Provided desktop and network support for over sixty machines running Windows and OS X (May 2001-June 2003)Recommended, purchased, and assembled computers for the End User Computing group.

2nd Level HelpDesk Agent (June 2000 - May 2003)1st Level HelpDesk Agent (September 1999 - June 2000)Assisted customers over the phone, diagnosed problems, created and reviewed documentation, and trained new employees.

I worked at Best Buy part time so I could turn my technology interest into a fun job and turn the profits from that job back into the technology we sold. If they would have paid me in store credits I think everyone would have come out further ahead.Product Specialist in the Video Department (August 1998 – January 2002)Senior Product Specialist in Home Office Department (January 1998 – August 1998)Product Specialist in the Home Audio Department (June 1997 – January 1998)My job duties included providing knowledge and sales assistance to customers and training new employees in sales, product knowledge, and customer service.

Part-time contract job over the summer. Provided primary support for desktops and laptops, email, and one on one technical support to the staff. Supported Internet connectivity, software applications and resolved hardware issues for over 100 Windows desktops.

I was on a team that worked on residential remodels, repairs, and new commercial construction. We also worked as the electricians for Cardinal Glass upgrading, repairing, and installing new equipment and buildings on the factories in Spring Green and Tomah.