Jennifer Brown Consulting (JBC), a New York City-based workplace consulting firm, is committed to helping talent at all levels redefine leadership in today’s troubling economic times. The company’s expert facilitation, coaching, workshops, and seminars are designed to turn talent networks into business pipelines and innovation engines, as well as help individuals at all levels transform their environments into ones that appeal to employees, clients and customers up, down, and across the ladder. The company enjoys collaborations with clients from many industries, including financial services, media, manufacturing, technology, retail, and not-for-profit. Some of these companies include American Express, Booz Allen Hamilton, Credit Suisse, The New York Times, Working Mother Media/Diversity Best Practices, UBS, Fortis, Cisco, BASF, Ernst & Young, ESPN, Chubb, and many others.JBC is known as a unique resource to Employee Resource Groups/Affinity Groups, and was first to market with a professional development product offering that builds the future potential of these groups, with clients ranging from Booz Allen Hamilton to State Farm. JBC is a preferred consulting partner with the creators of Diversity Best Practices’ Network and Affinity Group Leadership Congress (NALC), the leading forum for ERGs in existence today.JBC is proud to be certified as a diverse supplier by both the WBE and the NGLCC. For more information, please contact info@jenniferbrownconsulting.com.

Promoted to Store Manager for the Pacific Northwest market. Covered 360 degrees of the business to increasing the brand image and store awareness in the marketplace. Developing a passionate sales team, achieving operational objectives, strategically communicating the needs in the marketplace with the Corporate partners on product selection, events and working with local business communities to increase profitability and brand awareness in the Northwest.Promoted to the Los Angeles market as the General Manager. Managing P&L and all aspects of the operation, including inventory management, sales, operations, CRM compliance, merchandising and back office activities. Recruited, trained and coached a new team of retail sales professionals to increase profitability by maximizing KPI's and clienteling efforts to establish long-term relationships with key customers, based on data about their preferences, behaviors and purchases. Proactively communicating with clients, in a customized manner, regarding product and special event opportunities. Continuing my partnership with the corporate teams to improve overall store product and visual presentation to increase brand awareness in the Los Angeles marketplace.

Promoted to help operate and lead one of the company’s higher volume stores. Managed day-to-day activities, such as inventory control, operations, visual merchandising, staff development and customer service. Monitored store performance and market dynamics to provide revenue-increasing insights to the buying team. Provided outstanding customer support and tracked client visits and behavior.

Hired as a sales associate and quickly recognized as a top sales performer. Promoted to Sales Supervisor to train others to sell effectively, speak knowledgeably about product and deliver white glove customer service. Monitored employee sales performance (relative to goal) and provided ongoing coaching and re-training when necessary.

Tastemaker, visionary and creator of a buzz-generating, mens sneaker boutique that enabled the artistry, design and craftsmanship of a luxury boutique. Targeting the professionals "footwear enthusiast" seeking to promote their own sophistication, individuality and style. Provided exclusive and unique brands from the US, Asia and Europe collections. Contributed to Seattle's " first of the month" art-walks in Pioneer Square art district. Extending and creating a platform to the local Pacific Northwest artists to showcase their creativity and musical talents. In July 2008, GEMS was named one of the "Top Five New Stores" by The New York Times' The Moment. CNN and numerous social media platforms and local publications throughout the Pacific Northwest also highlighted GEMS SNEAKER SHOP as " The boutique you must experience when visiting Seattle."

Promoted as a project manager to manage new store construction/opening and closures on multiple locations simultaneously. Worked collaboratively across real estate, construction, operations, merchandising and buying teams to ensure scheduled timeline executions. Setting goals for the work group, developing organizational capability, and modeling how we work together. Reviewed lease expiration's and developed plans for new stores, renewals, relocations, expansions and closures. Determined how financial objectives such as sales and profit should be achieved through proactive management of the portfolio. Guided analyses on impact of renovation cycles, sales transfer, initiatives roll out, and store expansions, closures and relocations. Tracked and met performance goals and budget. Accurately prepared management and pipeline reports and business plans. Participated in post-analysis report and special project reporting. Coordinate design and construction issues with internal partners and landlords.