Hi John Nguyen here!Experienced IT Support Specialist & Warehouse Operations Manager. I have utilized my experience, education and passion for my work to deliver workplace solutions. I have years of experience in managing distributions systems, ensuring the efficiency of operations & delivering innovative IT initiatives resource management, and cross-functional leadership with excellent soft skills which enables me to build great teams. I am self-motivated to exceed expectations in operational standard and financial goals and feel that my hard skills and behavioral strengths are a firm match for the challenges.Organized and detail-oriented Manager ensuring smooth operations & increase revenue by using diversified software technologies & creative problem-solving skills to solve complex operational issues. Have the ability to work effectively in a fast-paced environment with minimum supervision while maintaining emphasis on the highest quality of customer service. Able to make decisions independently and quickly with minimal escalations. Adept at making quick decisions in a busy environment delivering practical strategies to drive productivity, personnel retainment, and process efficiency.I am an enthusiastic, diligent, and highly responsible person. It's important to me to build long-term relationships with my clients, training and developing skills of my team and help them to work in an effective way to achieve targets. I give special attention to each project and try my best to fulfill the requirements. Excellent time management skills allow me to prioritize work and quick problem-solving resolutions through my creativity, imagination and especially observations aid me in discovering interesting hence effective ways to deal with situations successfully in my daily life.