Johnnie White Iii Email & Phone Number

United States

• Process hundreds of inbound/outbound customer calls in order to rectify 1st, 2nd, or 3rd party account balances and discrepancies• Maintain FDCPA and State collection laws• Customer privacy handling pay methods of both Credit Cards and ACH transactions• Strive to keep lines of communication open even after customers are disconnected• Organize system records and documentation for client reference and audits• Surpass sales goals through implementation of effective collection strategies • Promote available services to active and inactive customers• Forge and nurture impactful relationships with customers to cultivate loyalty and trust• Maintain accurate and current customer account data with digital information updates, account management• Quickly and accurately answer customer questions, suggest effective solutions, and resolve debt issues

United States

• Backroom Inventory Associate – responsible for maintaining the accuracy of the store’s stock in the backroom. Responsible for scanning out specific inventory needed on the sales floor in a timely manner and then delivering them to the sales floor. Overstock brought to the backroom from delivery truck would then be properly scanned into specific bays, while maintaining proper inventory counts. Also in charge of maintaining all other aspects of the backroom.• Sr Level Stocker – responsible for taking merchandise from delivery truck on to the sales floor and then properly stocking the items on the shelves.• Increased efficiency and team productivity by promoting adherence to operational best practices and company policies

United States

United States

• Performed outbound calls to cable customers nationwide to sell & apply upgrades/promotions, technical assistance, including but not limited to, telephone and internet services. Consistently exceeded monthly sales goals. Customer Retention.