Over 35 years of experience in multiple aspects of Learning & Development, Information Technology, and Business Process Outsourcing solutions with the past 23 years serving in senior, director, and executive levels of management. Career has spanned entrepreneurial roles as well as positions with leading public and private companies. Responsibilities have included sales, sales management, service/product development, operations, customer service, finance and administration. Noted for possessing excellent interpersonal, communication/leadership skills, collaborative solution/consultative selling, with demonstrated ability to resolve problems while implementing plans to meet customer business requirements. Focus is on enhancing the client experience, building and nurturing tightly integrated teams, and effectively applying technology solutions to satisfy customer objectives & processes.