Provide web accessibility training, technical assistance, and support to clients.Evaluate client websites for accessibility and compliance.Author and develop WebAIM content and tools, including the WAVE web accessibility tool.Contribute to WebAIM's mission of improving web accessibility.

Leveraging proprietary Amaze technology, write jQuery and CSS hotfixes to quickly remediate accessibility issues in clients’ websites.Write semantic HTML5, using ARIA attributes when needed, to create accessible interfaces.Using jQuery, created a color contrast analyzer to helps designers choose color schemes that pass accessibility recommendations.Assess client websites for conformance to WCAG 2.0 and Section 508 standards.Help stakeholders understand how accessibility can reduce liability exposure.Advise clients on solutions to accessibility problems; propose options for remediation; provide technical guidance to clients’ development teams.Co-produce online reference materials on accessible coding for use by clients’ development teams.Empower clients’ development teams to self-assess using aXe.Perform cross-browser/platform accessibility assessments of clients’ websites.Trainer-in-training for instructor-led “Accessibility Bootcamps” given at clients’ workplaces. Deliver modules on ARIA attributes and semantic HTML; lead hands-on coding exercises. Participants include developers, QA testers, team leads, supervisors, project managers.Evangelize accessibility to a wide range of stakeholders including developers, team leads, and project managers—both making the business case for accessibility, and guiding the developers in the nuts-and-bolts of how to implement and test for it.Test customer websites for keyboard accessibility.Prioritize, organize, and assign accessibility remediation tasks in JIRA.Assist SMEs who are blind in performing their assessments.

Within the Electronic Commerce group, code HTML, CSS, and JavaScript/jQuery across consumer-facing websites representing Ford Credit, Lincoln Automotive Financial Services, and Ford Credit Europe.Strong emphasis on accessible, semantic, valid HTML and cross-browser compatibility.Collaborate with the marketing team to propose and implement technical solutions based on business needs.Rewarded by our business customer in December 2013 for exceptional service.

Developed the company's first e-commerce website, on the OpenCart platform, using PHP, MySQL, HTML and CSS.Programmed many customizations in PHP to enhance back-end functionality for the SME admin user.Using jQuery Mobile, designed/programmed a tablet-optimized quotation tool for use by sales force, replacing a cumbersome manual/paper-based process.Designed graphic banners in Photoshop and Adobe ImageStyler; work with business owner to plan sales, promotions, etc.Established email marketing campaigns via iContact; designed in-store collection point for business cards/email addresses to build contact list.

Using HTML, CSS, and light JavaScript, designed internal-facing interfaces used across Ford’s global enterprise. Typical user audiences include internal departments, employees, suppliers, and dealerships.Collaborated with business customer teams to create wireframes and graphics based on business/technical requirements.Developed static and dynamic UI wireframes in Axure and iRise.Communicated technical concepts to non-technical internal customer teams.Coded jQuery Mobile for a web-based iPad application to support fleet sales; other projects include an application to track global warranty finance data, and an intranet site for the office of the general counsel.Performed quality assurance testing on HTML/CSS delivered by the team.Rewarded by our business customer for extraordinary effort, performance, and brand/customer focus.

Established, marketed, and grew my own business; began as a sole proprietor (Bannister Design); joined with two partners in 2007 to form Rapidware, Inc.Using HTML, CSS and light JavaScript, designed and developed websites for small businesses and nonprofits.Cultivated client relationships; explained technical concepts to non-technical clients.Worked with business owners to define website goals based on target users.Conducted heuristic evaluations of website usability; presented recommendations.Designed interfaces centered on requirements and competencies of target users/personae.

Redesigned and maintained the radio station’s website. Specifically, upgraded the website from a strictly static product to one that offered constantly-updated news, weather, traffic, and "on air now" information.Responded to support inquiries via email and telephone regarding website and streaming media. Also responsible for various recordkeeping/support roles related to fundraising and development.

Redesigned, updated, and maintained various websites around the university, including the Internet Public Library, the Rackham Graduate School, the School of Dentistry, and the Arts of Citizenship Program.Initially worked part-time per project; grew into a graduate assistantship during my time as a master's student, and a full-time position in 2002 upon graduation.