John N Stone Email & Phone Number

Falls Church, Va

Falls Church, Virginia

Fairfax, Va

Providing independent consulting services to small business clients for improving business development and program management.

The primary focal point and account leader for all activities on large complex contracts. Accountable for meeting revenue, profit, and growth objectives and for improving overall customer satisfaction targets.Proactively work with client to identify business objectives, priorities, critical success factors applying knowledge to establish and implement an Account Strategy. Build and maintain strong client relationships at all levels with the objective of being a trusted business partner.• Awarded Best of IBM, one of IBM’s highest honors recognizing top 500 performers annually, by achieving outstanding performance and client satisfaction for delivering innovative solutions• Managed $65M annual financial baseline, over 400 program change requests, 30 project teams across 6 locations and 20 vendors, and over 150 application releases annually for 70 applications• Improved product quality with 50% reduction in test defects and lowered average hours per defect fix 30% by conducting formal release lessons learned reviews and root cause analysis• Reduced program management office (PMO) cost to less than 11.5% of total program cost in first year and down to 10.2% in second year by optimizing processes and consolidating functions• Increased annual sales over 30% by establishing account strategy to proactively identify client needs, objectives, and priorities• Achieved year-to-year revenue growth of 20% indicative of client’s confidence in ability to deliver quality cost-effective solutions and high-performing team