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@gettingyouconnected.com
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6 phones found area 863, 301, and 860
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LinkedIn matched
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Johnny Bowden is listed as Co-Owner at Connecticut Light and Sound, based in Manchester, Connecticut, United States. AeroLeads shows a work email signal at gettingyouconnected.com, phone signal with area code 863, 301, 860, and a matched LinkedIn profile for Johnny Bowden.
Johnny Bowden previously worked as Tier 1 Service Desk Lead at Compassmsp and Rapid Response Team Lead at Compassmsp. Johnny Bowden holds Bachelor Of Science, Computer Networking And Information Systems from Wentworth Institute Of Technology.
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AeroLeads found 1 current-domain work email signal for Johnny Bowden. Compare company email patterns before reaching out.
Highly motivated and technically accomplished computer/networking specialist. Graduate of top technology institution enjoys working as part of a team, and excels at interfacing with non-technical employees to expedite troubleshooting and increase business productivity through technology.I find joy in implementing new services that can optimize current protocols, revolutionize productivity and minimize costs in the workplace.
Listed skills include Windows, Troubleshooting, Network Administration, Servers, and 21 others.
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A career timeline built from the work history available for this profile.
Manchester, Connecticut
Providing a full range of sound and lighting for all of your event needs including bands, weddings, corporate or private festivities.We also offer a full range of DJ Services upon request.
Hartford, Connecticut, United States
Providing leadership, guidance and mentorship to a team of service desk technicians.Managing the team's workload and ensuring that tickets are being handled efficiently and effectively.Monitoring team performance and providing feedback and coaching to improve technical skills.Assisting with the onboarding and training of new service desk technicians.Participating in incident and problem management processes to ensure timely resolution of customer issues.Gathering and… Show more Providing leadership, guidance and mentorship to a team of service desk technicians.Managing the team's workload and ensuring that tickets are being handled efficiently and effectively.Monitoring team performance and providing feedback and coaching to improve technical skills.Assisting with the onboarding and training of new service desk technicians.Participating in incident and problem management processes to ensure timely resolution of customer issues.Gathering and analyzing data to identify trends and areas for improvement in the team's performance.Collaborating with other service desk leads and technical teams to escalate and resolve complex issues.Developing and maintaining documentation, including knowledge base articles, process flows, and standard operating procedures. Show less
Hartford, Connecticut, United States
Worked to create an environment of service excellence for internal and external customers.Effectively solved customer issues and provided resolutions to maintain gold standard for client satisfactionGenerated weekly reports regarding agent performance metrics for employee success tracking.
Hartford, Connecticut Area
Provided day to day technical support for over 100 clients business environments.Effectively diagnosed and resolved account, hardware, software and security issuesMet and exceeded monthly KPI and OCR metrics for top tier customer service responsibilities
Windsor, Ct
Responsible for help desk level and server level troubleshooting, network security and virtual environment management.Lead role in transitioning from a physical IBM SoftLayer Datacenter to AWS EC2 & S3 systems for a scalable and cost-effective platform.Managed PCI Certifications for all required networks, including onside physical security and webservices SSL Perfect Forward Secrecy best practices.Implemented and deployed multiple high-performance storage systems for digital media… Show more Responsible for help desk level and server level troubleshooting, network security and virtual environment management.Lead role in transitioning from a physical IBM SoftLayer Datacenter to AWS EC2 & S3 systems for a scalable and cost-effective platform.Managed PCI Certifications for all required networks, including onside physical security and webservices SSL Perfect Forward Secrecy best practices.Implemented and deployed multiple high-performance storage systems for digital media with cloud redundancy integration.Implemented deployed and managed multiple standalone Unifi Networks and Wifi systems.Oversaw daily server backups to ensure data integrity and managed file recovery. Show less
South Windsor, Connecticut, United States
Implemented and configured a monitoring system for all critical business servers. The system monitored for drive space issues and performance/uptime of our high level websites. The system provided a new way to analyze website traffic to determine malicious intent.Responsible for tracking and blocking hacker attempts on our business critical SQL servers.Documented the process of requesting, acquiring and renewing SSL certificates, and the necessary system configurations required for… Show more Implemented and configured a monitoring system for all critical business servers. The system monitored for drive space issues and performance/uptime of our high level websites. The system provided a new way to analyze website traffic to determine malicious intent.Responsible for tracking and blocking hacker attempts on our business critical SQL servers.Documented the process of requesting, acquiring and renewing SSL certificates, and the necessary system configurations required for their use on company websites. Show less
Vernon, Connecticut, United States
Responsible for help desk support and internal user system administration.Maintained consistent hardware business development for internal employees and client production systems. Tasked with network security including firewall access administration and SSL configuration. Responsible for product support and testing, monitoring of critical business systems and providing outage reports with clear root cause of all issues.
Boomfield, Ct
Created a database of networked devices including computers, software licenses, printers and servers.Researched, implemented and configured various open source servers including a Firewall, a NAS Server, and a Problem Ticket server for NETSConfigured and installed an incremental tape backup system for a crucial Windows serverPerformed routine network infrastructure maintenance and updatesResearched various process and productivity management systems that can improve production… Show more Created a database of networked devices including computers, software licenses, printers and servers.Researched, implemented and configured various open source servers including a Firewall, a NAS Server, and a Problem Ticket server for NETSConfigured and installed an incremental tape backup system for a crucial Windows serverPerformed routine network infrastructure maintenance and updatesResearched various process and productivity management systems that can improve production efficiency and work flow throughout the company Show less
East Hartford, Ct
Analyzed CTC records and modified the reports to aid in A.C.E. Gold Audit.Designed a database to help eliminate errors in all training guides used at the Customer Training Center.Designed a database to track P&W employees through the Internal Employee Rotation ProgramGained Valuable experience in working with other employees and working in a professional environment.
Manchester, Connecticut, United States
Provided technical support for all Town of Manchester computers and routine network maintenance.Mastered Windows 2000 & XP and gained experience with Linux, Unix, and BSD
Quick answers generated from the profile data available on this page.
Johnny Bowden works for Connecticut Light and Sound.
Johnny Bowden is listed as Co-Owner at Connecticut Light and Sound.
AeroLeads has found 1 work email signal at @gettingyouconnected.com for Johnny Bowden at Connecticut Light and Sound.
AeroLeads has found 6 phone signal(s) with area code 863, 301, 860 for Johnny Bowden at Connecticut Light and Sound.
Johnny Bowden is based in Manchester, Connecticut, United States while working with Connecticut Light and Sound.
Johnny Bowden has worked for Connecticut Light And Sound, Compassmsp, It Direct: A Compassmsp Company, Eeuroparts, and Ticketnetwork.
You can use AeroLeads to view verified contact signals for Johnny Bowden at Connecticut Light and Sound, including work email, phone, and LinkedIn data when available.
Johnny Bowden holds Bachelor Of Science, Computer Networking And Information Systems from Wentworth Institute Of Technology.
Johnny Bowden is listed with skills including Windows, Troubleshooting, Network Administration, Servers, Network Security, Firewalls, Windows Server, and System Administration.
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