Client Solutions Manager
Current• Client manager for various clients/locations across the USA. Work onsite/offsite/remotely for our client’s facility, serving as a liaison between STS, our employees, and our client; Interface with clients directly on a regular basis, via internet, phone and in person.• Support employees by ensuring that they are in compliance with internal STS requirements (background check, drug screen, etc.) and client’s requirements (dress code, tools, documentation, etc.) prior to their start dates. • Prepare and present business reports to client periodically with the support of leadership.• Plan and execute daily outbound sales calls, both cold-calling and warm lead follow-up; • Attend trade shows, career events, develop marketing campaigns, and network both digitally and in person to pursue leads.• Oversee cost, schedule, and quality performance of multiple projects simultaneously; • Maintain a thorough understanding of standard company policies, procedures, and service offerings.• Ensure records are maintained accordingly within applicable ATS and CRM systems; • Research and understand local, state, and federal laws, rules and regulations, or other policies as necessary in order to provide accurate quotes; Prepare quotes, presentations, contracts, and reports as needed; • Mentor recruiters to ensure proper professional development; Manage recruiter adherence to internal policies, metrics, and quality of candidates presented to customers while working on your assigned accounts;• Collaborated with Directors, Managers, and Customers to understand the staffing needs, develop position requirements, postings and strategies for sourcing qualified candidates.