Senior Support Engineer I
Current
Jan 2024 - Present
AeroLeads people directory · profile
Johnny E. Email & Phone Number
Senior Support Engineer I @ HashiCorp | Linux, Cloud, Technical Support
at
HashiCorp
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Support Engineer I @ HashiCorp | Linux, Cloud, Technical Support
Location
Austin, Texas, United States
Company size
Who is Johnny E.? Overview
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Quick answer
Johnny E. is listed as Senior Support Engineer I @ HashiCorp | Linux, Cloud, Technical Support at HashiCorp, a company with 1057 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Johnny E..
Johnny E. previously worked as Senior Support Engineer I at Hashicorp and Senior Support Engineer I at Atlassian. Johnny E. holds High School from Magnolia High School.
Company email context
Email format at HashiCorp
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HashiCorp
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Profile bio
About Johnny E.
As a Senior Support Engineer I at Atlassian, I am part of the Confluence Cloud team that handles everything from general inquiries to advanced permissions, bugs, or feature requests for the product. I work remotely with my fellow teammates, but we also have access to an awesome office in Austin that helps us maintain connections and collaborate effectively.I have a strong background in customer service, cloud computing, and Linux administration, with multiple certifications such as LPIC-1, Linux+, and Google Professional Cloud Architect(expired). I have also worked as a Developer Support Engineer II at DigitalOcean, where I specialized in the storage vertical and supported clients with databases, block storage, and Spaces, a S3-like service with a CDN. I enjoy working as a team-oriented, motivated worker, who can adapt to changes and complete daily goals, tasks, and requirements with detail and urgency. My goal is to continue learning and growing as an engineer and provide an amazing support experience to users.
Current workplace
Johnny E.'s current company
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Hashicorp
7 roles
Johnny E. work experience
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Senior Support Engineer I
While primarly a remote position Atlassian does have an awesome office in Austin that my fellow teammates and I can work from which is awesome for maintaning connections. I'm thankful to be apart of the Confluence Cloud team which works everything from general inquires to advanced permissions, bugs or just feature requests for the product.Primary.
Mar 2023 - Dec 2023
Developer Support Engineer Ii
Being fully remote we work within vertical aligned teams that specialize in an area of the DigitalOcean platform. On these teams we take in requests via email and ensure we have answered or researched in-depth to understand the nature of the inquiry to its fullest while providing an amazing support exprience!We have PoCs or point of contacts that I take.
Sep 2019 - Nov 2020
Technical Support Engineer
Shift Lead duties on 2nd shift, responsible for ensuring all inbound phones, chats, and tickets are addressed. Serving as a System Administrator consultant to the clients. Clients have servers from bare metal dedicated boxes in the Codero DC to AWS & Azure Cloud. Interactions primarily with Linux, KVM qemu, and some Windows, Hyper-V/ESXi.
May 2018 - May 2019
Enterprise Technical Support Specialist L2
Primary support contact for Enterprise and Premium level clients through chat and tickets. Identify and troubleshoot issues with fortune 500 company sites. Provided expertise on best practices with implementations of WordPress as well as the WP Engine platform. Followed up with root cause analysis for downtime or other website issues. Assisted with live.
Mar 2017 - Dec 2017
Premium & Smb Technical Support Specialist L1
Managed WordPress support provided to SMB, Premium, and Enterprise clients. Giving exceptional support from fortune 500 companies to mom&pop shops. An integral part of a support team that strives to provide the highest satisfaction while maintaining quick and quality advice, troubleshooting and expertise.Leveraging knowledge of the platform to provide a.
Dec 2015 - Mar 2017
Junior Systems Administrator
Responsible for handling customer interactions through phone, chat, and ticket systems. A primary focus on technical concerns but also dealt with billing and sales related inquiries. Consistently achieving high satisfaction with NPS and hitting goals for a bonus. Led peers to solve issues and expand their own skill sets as well as being a go-to escalation.
Nov 2014 - Nov 2015
Team & coworkers
Colleagues at HashiCorp
Other employees you can reach at hashicorp.com. View company contacts for 1057 employees →
MS
Maria Silva Campos
Colleague at Hashicorp
Sioux City, Iowa, United States, United States
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YH
Yanwen Hang
Colleague at Hashicorp
Irvine, California, United States, United States
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TB
Tarik Baki
Colleague at Hashicorp
Rotterdam, South Holland, Netherlands, Netherlands
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AC
Alain Cadorette
Colleague at Hashicorp
Breda, North Brabant, Netherlands, Netherlands
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LP
Lennart Passig
Colleague at Hashicorp
Munich, Bavaria, Germany, Germany
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HD
Harshit Dixit
Colleague at Hashicorp
Noida, Uttar Pradesh, India, India
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FB
Fiona Black
Colleague at Hashicorp
Madrid, Community Of Madrid, Spain, Spain
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TJ
Tejal Javalekar
Colleague at Hashicorp
Mumbai, Maharashtra, India, India
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SR
Shaun Roeber
Colleague at Hashicorp
Austin, Texas Metropolitan Area, United States
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NK
Nitish Khandelwal
Colleague at Hashicorp
West Delhi, Delhi, India, India
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Maria Silva Campos
Colleague at Hashicorp
Sioux City, Iowa, United States, United States
View →
YH
Yanwen Hang
Colleague at Hashicorp
Irvine, California, United States, United States
View →
TB
Tarik Baki
Colleague at Hashicorp
Rotterdam, South Holland, Netherlands, Netherlands
View →
AC
Alain Cadorette
Colleague at Hashicorp
Breda, North Brabant, Netherlands, Netherlands
View →
LP
Lennart Passig
Colleague at Hashicorp
Munich, Bavaria, Germany, Germany
View →
HD
Harshit Dixit
Colleague at Hashicorp
Noida, Uttar Pradesh, India, India
View →
FB
Fiona Black
Colleague at Hashicorp
Madrid, Community Of Madrid, Spain, Spain
View →
TJ
Tejal Javalekar
Colleague at Hashicorp
Mumbai, Maharashtra, India, India
View →
SR
Shaun Roeber
Colleague at Hashicorp
Austin, Texas Metropolitan Area, United States
View →
NK
Nitish Khandelwal
Colleague at Hashicorp
West Delhi, Delhi, India, India
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1 education record
Johnny E. education
-
Magnolia High School
FAQ
Frequently asked questions about Johnny E.
Quick answers generated from the profile data available on this page.
What company does Johnny E. work for?
Johnny E. works for HashiCorp.
What is Johnny E.'s role at HashiCorp?
Johnny E. is listed as Senior Support Engineer I @ HashiCorp | Linux, Cloud, Technical Support at HashiCorp.
Where is Johnny E. based?
Johnny E. is based in Austin, Texas, United States while working with HashiCorp.
What companies has Johnny E. worked for?
Johnny E. has worked for Hashicorp, Atlassian, Digitalocean, Codero, and Wp Engine.
Who are Johnny E.'s colleagues at HashiCorp?
Johnny E.'s colleagues at HashiCorp include Maria Silva Campos, Yanwen Hang, Tarik Baki, Alain Cadorette, and Lennart Passig.
How can I contact Johnny E.?
You can use AeroLeads to view verified contact signals for Johnny E. at HashiCorp, including work email, phone, and LinkedIn data when available.
What schools did Johnny E. attend?
Johnny E. holds High School from Magnolia High School.
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