Johnny Moctezuma Email and Phone Number

- Represented OmniPlatform when meeting with clients to discuss a new project.- Acted as company liaison to clients by hosting weekly meetings to track progress and discuss ideas and concerns to ensure transparency on behalf of OmniPlatform and establish a trustworthy and strong partnership.- Provided clients with services offered by OmniPlatform.- Established internal deadlines with OmniPlatform team members to meet external deadlines for our clients.- Participated in technical team meetings with developers.- Hosted trainings for clients to train users with the OmniPlatform software.- On days of live digital events, hosted on site tech support to ensure a smooth launch.- Utilize YouTrack ticketing software to manage tickets submitted by users for technical support and to plan and achieve the goals of the specific project.

- Set up internal Dealersocket Customer Relationship Management system and oversee all aspects of it. - Maintain and foster relationships with previous clients.- Monitor vehicles through their production cycle to ensure timely delivery.- Report sold dates for new vehicles and initiate warranties.- Custom design and configure every new car for the dealership. Coordinate with Ferrari corporate in- Italy to fulfill special order requests. Partner with Marketing team to reach Key Performance Indicator goals.

- Input deals into dealership F&I program and printed all paperwork.- Package all paperwork associated with every car sale and sent it to the correct bank. - Manage all Ferrari of Newport Beach inventory.- Coordinate with the Service department to handle repairs and vehicle check-ins.

- Responsible for training new & existing team members- Driving results and revenue- Facilitated trainings for guests in store- Handled Genius Bar appointments to solve computer related issues.