I was hired as Sales director in 2019 to contribute to a major organizational change as part of Tryg commercial’s strategy to gather all incoming customer contact in Ballerup and all outbound sales in Aarhus.Responsibilities: • Part of division management• Build and manage a newbizz team (B2B, B2C)• Build and manage an upsell/Cross-sell team, which is responsible for portfolio development of +85% of Tryg A/S commercial costumers (B2B, B2C)• Management of contact center with 6 departments (+115 employees) in Aarhus and Ballerup (Inbound, outbound, retention, claims, meeting booking team)• Development and optimizing sales strategi/channel mix • Overall KPI’s • Customer satisfaction • Employee satisfaction • Stakeholder management (internal and external)• Profitability• Sales/Budgets• Portfolio development • Development and use of technology (AI etc.) to support the overall objectives• Part of Tryg A/S strategy 2024 and 2027• Management representative in strategical and operational projects in Tryg A/S

I was hired as Sales director in 2019 to contribute to a major organizational change as part of Tryg commercial’s strategy to gather all incoming customer contact in Ballerup and all outbound sales in Aarhus.Responsibilities: • Part of division management• Build and manage a newbizz team (B2B, B2C)• Build and manage an upsell/Cross-sell team, which is responsible for portfolio development of +85% of Tryg A/S commercial costumers (B2B, B2C)• Development and optimizing sales strategi/channel mix • Overall KPI’s • Customer satisfaction • Employee satisfaction • Stakeholder management (internal and external)• Profitability• Sales/Budgets• Portfolio development • Development and use of technology (AI etc.) to support the overall objectives• Part of Tryg A/S strategy 2024 and 2027• Management representative in strategical and operational projects in Tryg A/S

Teleperformance is the world's largest BPO omnichannel supplier and employs +400,000 employees globally. The company helps a large number of the world's leading companies with contact in their customer market on "all" channels. Annually, Teleperformance is in “dialogue” with +40% of the world's population.Responsibilities:• Part of the European Business Development team• Part of the daily management team in Denmark• Secure new customers in the upper segment for Teleperformance• Strategic sales, advice about BPO/omnichannel with potential new customers• Profitability• High-level contract negotiation• Nordic responsible for digitalization of customers in the financial sector• Key account management

TMPO is among the leading outsourcing partners in Denmark. From the locations in Silkeborg (Denmark), Aarhus (Denmark), Berlin (Germany), Barcelona (Spain) and Malaga (Spain) the company helps, some of the largest companies and organizations in outsourcing their sales, customer service and fundraising. Responsibilities:• Strategic sales to large companies and organisations (B2C/B2B/B2G)• Development of strategy/sales strategy to companies and organizations regarding their New/upsell/cross sales. • Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force. • Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery.• Development and execution of company sales strategy. • Sales management • Sales/Budgets• Profitability • High-level contract negotiation • Ensure that own and customer strategies can be executed at tactical and operational level.• Partnership cooperation• Key account management

TMPO Berlin GmbH is a subsidiary to TMPO and is and outsourcing partner for large companies and organizations in sales and fundraising.Responsibilities:• P/L • Development and implementation of strategy • Secure anchoring of permanent day-to-day management • Securing TMPO’s overall strategy is implemented in the German subsidiary• Implementation of a new management • Performance and quality • Developing high performance culture • Secure compliance to German law and regulations• Strategic sales to large companies and organisations (B2C/B2B/B2G)• Development of strategy/sales strategy to companies and organizations regarding their New/upsell/cross sales. • Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force. • Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery.• Development and execution of company sales strategy. • Sales management • Sales/Budgets• Profitability • High-level contract negotiation • Ensure that own and customer strategies can be executed at tactical and operational level.• Partnership cooperation• Key account management

TMPO Berlin GmbH is a subsidiary to TMPO and is and outsourcing partner to large companies and organizations in sales and fundraising. Responsibilities:• Daily management • Secure objectives for customers and own business • Recruitment • Training and coaching of employees • HR• Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force. • Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery.• Profitability • High-level contract negotiation • Partnership cooperation• Key account management

TMPO is among the leading outsourcing partners in Denmark. From the locations in Silkeborg (Denmark), Aarhus (Denmark), Berlin (Germany), Barcelona (Spain) and Malaga (Spain) the company helps, some of the largest companies and organizations in outsourcing their sales, customer service and fundraising. Responsibilities:- • Strategic sales to large companies and organisations (B2C/B2B/B2G)• Development of strategy/sales strategy to companies and organizations regarding their New/upsell/cross sales. • Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force. • Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery.• Development and execution of company sales strategy. • Sales management • Sales/Budgets• Profitability • High-level contract negotiation • Ensure that own and customer strategies can be executed at tactical and operational level.• Partnership cooperation• Key account management

SalesCare (now Connexio) were an affiliated company to TMP (TM Partner A/S & McPHONE A/S (TMPO))It were established to provide a new business area to TMP so they could become fullservice callcenter provider for companies and organizations in Scandinavia. Responsibilities:• P/L • Strategy for new business area (inbound) • Analysis and implementation of inbound services • Transfer of business area to TMPO A/S • Strategic sales to large companies and organisations (B2C/B2B/B2G)• Development of strategy/sales strategy to companies and organizations regarding their New/upsell/cross sales. • Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force. • Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery.• Development and execution of company sales strategy. • Sales management • Sales/Budgets• Profitability • High-level contract negotiation • Ensure that own and customer strategies can be executed at tactical and operational level.• Partnership cooperation• Key account management

McPHONE Telemarketing were among the oldest and largest telemarketing companies in Denmark. The company were established in 1986. The company worked exclusively with outbound telemarketing and their clients included some of the country's largest businesses and organizations who had chosen to outsource all or parts of their sales organization.McPHONE A/S were located in Silkeborg and Malaga (Spain)The company merged with a competitor in 2013Responsibilities:•• P/L • Management of the company in Denmark and Spain • Development and execution of strategy in collaboration with the board • IT • Change management of the management team (culture, performance) • Part of merger with a competitor and new owners (owner-managers) of the company • Strategic sales to large companies and organisations (B2C/B2B/B2G)• Development of strategy/sales strategy to companies and organizations regarding their New/upsell/cross sales. • Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force. • Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery.• Development and execution of company sales strategy. • Sales management • Sales/Budgets• Profitability • High-level contract negotiation • Ensure that own and customer strategies can be executed at tactical and operational level.• Partnership cooperation• Key account management

McPHONE Telemarketing were among the oldest and largest telemarketing companies in Denmark. The company were established in 1986. The company worked exclusively with outbound telemarketing and their clients included some of the country's largest businesses and organizations who had chosen to outsource all or parts of their sales organization. The company merged with a competitor 01.01.2010Responsibilities: • Part of the management team • Turnaround • Fixed costs reduced by 38%• Reorganization in the sales department• Development and execution of new sales strategy• Reestablishment of customer platform• Participated in acquisition and implementation of Spanish subsidiary• Strategic sales to large companies and organisations• Development of strategy/sales strategy to companies and organizations regarding their New/upsell/cross sales. (B2C/B2B/B2G)• Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force• Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery• Development and execution of company sales strategy• Sales management • Sales/Budgets• Profitability • High-level contract negotiation • Ensure that own and customer strategies can be executed at tactical and operational level• Partnership cooperation• Development of methods to increase our clients customer satisfaction and loyalty to their existing and new customers• Key account management

McPHONE Telemarketing were among the oldest and largest telemarketing companies in Denmark. The company were established in 1986. The company worked exclusively with outbound telemarketing and their clients included some of the country's largest businesses and organizations who had chosen to outsource all or parts of their sales organization.Responsibilities: • Strategic sales to large companies and organisations• Development of strategy/sales strategy to companies and organizations regarding their New/upsell/cross sales. (B2C/B2B/B2G)• Optimizing business processes for customers • Data mining and analysis of data in relation to market segmentation • Training and management of internal sales force• Stakeholder management of internal and external partners • Project management of internal and external parties that supports the overall delivery• Development and execution of company sales strategy• Sales management • Sales/Budgets• Profitability • High-level contract negotiation • Ensure that own and customer strategies can be executed at tactical and operational level.• Partnership cooperation• Development of methods to increase our clients customer satisfaction and loyalty to their existing and new customers• Key account management

Wood Supply is an Internet company that had the vision to gather the wood and furniture industry. It is a virtual digital communication platform where all industry players can meet to form relationships.

Silkeborg Bogtryk had evolved from being a traditional printing company, to offer total communications solutions to customers in Denmark.

Finnish Internet consulting company that was total IT supplier to large Danish and foreign firms. TJ Group A/S was in 2000 ranked as the fifth fastest growing IT company in Denmark.

Exhibition Centre Herning is Scandinavia's largest convention and exhibition center.